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    install fail with installer - fairphone 4

    Scheduled Pinned Locked Moved Fairphone 4
    fairphone 4install issueubports install
    19 Posts 7 Posters 1.4k Views 2 Watching
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      • 3 Offline
        3pticha @Keneda
        last edited by Keneda

        @Keneda

        Sorry, there ti is :

        *** Fairphone 4 flashing script ***
        
        INFO: The procedure will start soon. Please wait...
        INFO: The package type is "user-factory"
        INFO: The build number is "FP4K" 
        INFO: Youre are using a Linux distribution.
        
        INFO: Validating the integrity of the package.
              This might take a while. Please wait...
        INFO: Validation complete.
        
        WARNING: Flashing this image wipes all user data and settings on the phone. It will alse remove the Google factory reset protection.
        Are you sure you want to continue?
        Type "Yes" (case sensitive) and press enter to continue: Yes
        INFO: Looking for connected device(s)...
        INFO: One Fairphone 4 in fastboot mode found (serial number: *******).
        

        Then nothing after this, the script ends here.

        KenedaK 1 Reply Last reply Reply Quote 0
        • KenedaK Offline
          Keneda @3pticha
          last edited by Keneda

          @3pticha said in install fail with installer - fairphone 4:

          Then nothing after this, the script ends here.

          Oh ok, i though there were some errors logs after that could lead to better help...

          Do you have a windows pc on wich you could try with the windows tool ?
          Did you try to contact fairphone support ?
          Also you could try the ubports telegramm support.

          2015-2023 : Meizu MX4 ☠️⚰️✝️
          2023-2024 : Nexus 5 ☠️⚰️✝️
          2024-***** : FPOS Fairphone 5 waiting UT for freedom 😉
          🇲🇫🇬🇧

          3 1 Reply Last reply Reply Quote 0
          • 3 Offline
            3pticha @Keneda
            last edited by Keneda

            @Keneda I got this on Windows

            *** Fairphone 4 flashing script ***
            
            INFO: The procedure will start soon. Please wait...
            INFO: The package type is "user-factory"
            INFO: The build number is "FP4K"
            INFO: You are using MinGW on Windows
            
            INFO: Validating the integrity of the package.
                  This might take a while. Please wait...
            INFO: Validation complete.
            WARNING: Flashing this image wipes all user data and settings on the phone.
                     It will also remove the Google factory reset protection.
                     Are you sure you want to continue?
                     Type "Yes" (case sensitive) and press enter to continue: Yes
            INFO: Looking for connected device(s)...
            INFO: One Fairphone 4 in fastboot mode found (serial number: *********).
            ERROR: The critical partitions are not unlocked.
                   Please refer to our support articles for help.
            ERROR: Aborting now (press Enter to terminate).
            

            I tried to contact Fairphone et write on the telegram channel, but did not have answer for both

            LakotaubpL stanwoodS 2 Replies Last reply Reply Quote 0
            • LakotaubpL Offline
              Lakotaubp @3pticha
              last edited by

              @3pticha Have you asked here https://t.me/ut_on_fp4 our FP4 group. From the above something is not unlocked, did you unlock bootloader before starting?

              3 1 Reply Last reply Reply Quote 1
              • 3 Offline
                3pticha @Lakotaubp
                last edited by

                @Lakotaubp I did have unlock the bootloader, and when I had the following picture, it showed "DEVICE STATE - unlocked" like the picture
                d503fbc5-34cd-4901-a3c1-34a3e34434e2-image.png
                I will try the FP4 telegram channel

                KenedaK 1 Reply Last reply Reply Quote 0
                • KenedaK Offline
                  Keneda @3pticha
                  last edited by Keneda

                  @3pticha
                  Try this adb command in fastboot mode : fastboot oem device-info.

                  I found it on a thread that could help you understand your issue, not exactly your problem, but critical partitions are something that can prevent some flashing in some cases apparently (like "manual" installs) : https://forum.fairphone.com/t/stuck-with-locked-critical-and-fpos/91940

                  I guess you could start by attempting to unlock critical partitions and then retry installing FPOS 11.

                  DO NOT relock the bootloader in any case.

                  Edit : Also found this thread with someone quite in your situation :
                  https://forum.fairphone.com/t/not-able-to-install-os-on-fp4/96017

                  2015-2023 : Meizu MX4 ☠️⚰️✝️
                  2023-2024 : Nexus 5 ☠️⚰️✝️
                  2024-***** : FPOS Fairphone 5 waiting UT for freedom 😉
                  🇲🇫🇬🇧

                  1 Reply Last reply Reply Quote 0
                  • stanwoodS Offline
                    stanwood @3pticha
                    last edited by stanwood

                    ERROR: The critical partitions are not unlocked.
                    Please refer to our support articles for help.

                    I don't think your bootloader partitions are unlocked, or at least not the critical directory.

                    I suggest you type the following 2 commands in the terminal:

                    fastboot flashing unlock
                    fastboot flashing unlock_critical
                    

                    Then the installation process can begin.

                    The current Android ROM / Custom ROM must be version 11.

                    Redmi Note 9S Stable
                    If God has a computer, it must be a GNU/Linux

                    3 1 Reply Last reply Reply Quote 0
                    • 3 Offline
                      3pticha @stanwood
                      last edited by

                      @stanwood

                      It turned out that I had missed the "fastboot flashing unlock_critical" part. Since then - and after repair by Fairphone - I've made some progress: Now the installation begins, but the UBports installer gets stuck at the "rebooting to fastbootd" step, while at the same time, the phone already displays the Fastbootd screen, with the menu offering "recovery," "reboot to system," "reboot to bootloader," and "advanced. But nothing happens

                      MoemM 1 Reply Last reply Reply Quote 0
                      • MoemM Offline
                        Moem @3pticha
                        last edited by

                        @3pticha said in install fail with installer - fairphone 4:

                        the UBports installer gets stuck at the "rebooting to fastbootd" step, while at the same time, the phone already displays the Fastbootd screen

                        Maybe it's just waiting for you to click Continue?

                        Is currently using an Op5t
                        Also owns an Op1, a BQ E4.5 and an Xperia X, as well as a BQ tablet and a Pinetab2. Please, someone... make it stop.

                        3 1 Reply Last reply Reply Quote 0
                        • 3 Offline
                          3pticha @Moem
                          last edited by

                          @Moem I have no Continue button 😞

                          I only have this : 44ef9402-22ba-4dd5-96e9-71ed8512fd87-image.png

                          MrT10001M 1 Reply Last reply Reply Quote 0
                          • MrT10001M Offline
                            MrT10001 @3pticha
                            last edited by

                            @3pticha Try unplugging the phone and plug it back in.

                            Xiaomi Redmi Note 7.... And more...
                            I have too many devices...

                            3 2 Replies Last reply Reply Quote 0
                            • 3 Offline
                              3pticha @MrT10001
                              last edited by

                              This post is deleted!
                              1 Reply Last reply Reply Quote 0
                              • 3 Offline
                                3pticha @MrT10001
                                last edited by

                                @MrT10001 I made progress. Now it's stuck on "deleting logical partition" for an hour :

                                9a0936d1-60dd-43c9-b6ad-258d732edab4-image.png
                                The phone display the fastbootd screen :

                                344929b3-9717-48b0-877f-41c09aa21c7c-image.png

                                1 Reply Last reply Reply Quote 0
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