UBports Robot Logo UBports Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Groups
    • Search
    • Register
    • Login

    install fail with installer - fairphone 4

    Scheduled Pinned Locked Moved Fairphone 4
    fairphone 4install issueubports install
    19 Posts 7 Posters 1.4k Views 2 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
      Reply
      • Reply as topic
      Log in to reply
      This topic has been deleted. Only users with topic management privileges can see it.
      • KenedaK Offline
        Keneda @3pticha
        last edited by Keneda

        @3pticha said in install fail with installer - fairphone 4:

        Then nothing after this, the script ends here.

        Oh ok, i though there were some errors logs after that could lead to better help...

        Do you have a windows pc on wich you could try with the windows tool ?
        Did you try to contact fairphone support ?
        Also you could try the ubports telegramm support.

        2015-2023 : Meizu MX4 ☠️⚰️✝️
        2023-2024 : Nexus 5 ☠️⚰️✝️
        2024-***** : FPOS Fairphone 5 waiting UT for freedom 😉
        🇲🇫🇬🇧

        3 1 Reply Last reply Reply Quote 0
        • 3 Offline
          3pticha @Keneda
          last edited by Keneda

          @Keneda I got this on Windows

          *** Fairphone 4 flashing script ***
          
          INFO: The procedure will start soon. Please wait...
          INFO: The package type is "user-factory"
          INFO: The build number is "FP4K"
          INFO: You are using MinGW on Windows
          
          INFO: Validating the integrity of the package.
                This might take a while. Please wait...
          INFO: Validation complete.
          WARNING: Flashing this image wipes all user data and settings on the phone.
                   It will also remove the Google factory reset protection.
                   Are you sure you want to continue?
                   Type "Yes" (case sensitive) and press enter to continue: Yes
          INFO: Looking for connected device(s)...
          INFO: One Fairphone 4 in fastboot mode found (serial number: *********).
          ERROR: The critical partitions are not unlocked.
                 Please refer to our support articles for help.
          ERROR: Aborting now (press Enter to terminate).
          

          I tried to contact Fairphone et write on the telegram channel, but did not have answer for both

          LakotaubpL stanwoodS 2 Replies Last reply Reply Quote 0
          • LakotaubpL Offline
            Lakotaubp @3pticha
            last edited by

            @3pticha Have you asked here https://t.me/ut_on_fp4 our FP4 group. From the above something is not unlocked, did you unlock bootloader before starting?

            3 1 Reply Last reply Reply Quote 1
            • 3 Offline
              3pticha @Lakotaubp
              last edited by

              @Lakotaubp I did have unlock the bootloader, and when I had the following picture, it showed "DEVICE STATE - unlocked" like the picture
              d503fbc5-34cd-4901-a3c1-34a3e34434e2-image.png
              I will try the FP4 telegram channel

              KenedaK 1 Reply Last reply Reply Quote 0
              • KenedaK Offline
                Keneda @3pticha
                last edited by Keneda

                @3pticha
                Try this adb command in fastboot mode : fastboot oem device-info.

                I found it on a thread that could help you understand your issue, not exactly your problem, but critical partitions are something that can prevent some flashing in some cases apparently (like "manual" installs) : https://forum.fairphone.com/t/stuck-with-locked-critical-and-fpos/91940

                I guess you could start by attempting to unlock critical partitions and then retry installing FPOS 11.

                DO NOT relock the bootloader in any case.

                Edit : Also found this thread with someone quite in your situation :
                https://forum.fairphone.com/t/not-able-to-install-os-on-fp4/96017

                2015-2023 : Meizu MX4 ☠️⚰️✝️
                2023-2024 : Nexus 5 ☠️⚰️✝️
                2024-***** : FPOS Fairphone 5 waiting UT for freedom 😉
                🇲🇫🇬🇧

                1 Reply Last reply Reply Quote 0
                • stanwoodS Offline
                  stanwood @3pticha
                  last edited by stanwood

                  ERROR: The critical partitions are not unlocked.
                  Please refer to our support articles for help.

                  I don't think your bootloader partitions are unlocked, or at least not the critical directory.

                  I suggest you type the following 2 commands in the terminal:

                  fastboot flashing unlock
                  fastboot flashing unlock_critical
                  

                  Then the installation process can begin.

                  The current Android ROM / Custom ROM must be version 11.

                  Redmi Note 9S Stable
                  If God has a computer, it must be a GNU/Linux

                  3 1 Reply Last reply Reply Quote 0
                  • 3 Offline
                    3pticha @stanwood
                    last edited by

                    @stanwood

                    It turned out that I had missed the "fastboot flashing unlock_critical" part. Since then - and after repair by Fairphone - I've made some progress: Now the installation begins, but the UBports installer gets stuck at the "rebooting to fastbootd" step, while at the same time, the phone already displays the Fastbootd screen, with the menu offering "recovery," "reboot to system," "reboot to bootloader," and "advanced. But nothing happens

                    MoemM 1 Reply Last reply Reply Quote 0
                    • MoemM Offline
                      Moem @3pticha
                      last edited by

                      @3pticha said in install fail with installer - fairphone 4:

                      the UBports installer gets stuck at the "rebooting to fastbootd" step, while at the same time, the phone already displays the Fastbootd screen

                      Maybe it's just waiting for you to click Continue?

                      Is currently using an Op5t
                      Also owns an Op1, a BQ E4.5 and an Xperia X, as well as a BQ tablet and a Pinetab2. Please, someone... make it stop.

                      3 1 Reply Last reply Reply Quote 0
                      • 3 Offline
                        3pticha @Moem
                        last edited by

                        @Moem I have no Continue button 😞

                        I only have this : 44ef9402-22ba-4dd5-96e9-71ed8512fd87-image.png

                        MrT10001M 1 Reply Last reply Reply Quote 0
                        • MrT10001M Offline
                          MrT10001 @3pticha
                          last edited by

                          @3pticha Try unplugging the phone and plug it back in.

                          Xiaomi Redmi Note 7.... And more...
                          I have too many devices...

                          3 2 Replies Last reply Reply Quote 0
                          • 3 Offline
                            3pticha @MrT10001
                            last edited by

                            This post is deleted!
                            1 Reply Last reply Reply Quote 0
                            • 3 Offline
                              3pticha @MrT10001
                              last edited by

                              @MrT10001 I made progress. Now it's stuck on "deleting logical partition" for an hour :

                              9a0936d1-60dd-43c9-b6ad-258d732edab4-image.png
                              The phone display the fastbootd screen :

                              344929b3-9717-48b0-877f-41c09aa21c7c-image.png

                              1 Reply Last reply Reply Quote 0
                              • First post
                                Last post