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    failed to install ubport on my bq m10 hd

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      • S Offline
        shargar
        last edited by

        ok , i folowed english instruction to be sure... ( https://docs.ubports.com/en/latest/userguide/install.html )

        I press download in splash, i connect my device ( turn off) and i 've this message :

        BROM ERROR : S_COM_PORT_OPEN_FAIL (1013)

        [COM] Failed to open COM port.
        [HINT]:

        I try with my different usb port without sucess...

        The splash version is SP_Flash_Tool_exe_Linux_v5.1612.00.100
        the
        scatter loading file is MT 8163_Android_scatter.txt

        advocatuxA M 2 Replies Last reply Reply Quote 0
        • advocatuxA Offline
          advocatux @shargar
          last edited by advocatux

          @shargar do you have your tablet in developer mode and usb debugging allowed?

          Have you tried a different usb cable?

          Edit: check you have OEM unlocking on too
          Edit 2: Oh, I'm remembering now. Do you have modemmanager installed on your Ubuntu? IIRC you need to remove it because is incompatible with SP Flash Tool
          Edit 3: Hmm here (https://www.dedoimedo.com/computers/aquaris-m10-with-android.html) it says you can avoid that error running the tool with sudo

          1 Reply Last reply Reply Quote 1
          • M Offline
            Marathon2422 @shargar
            last edited by Marathon2422

            @shargar
            The BroM error is usually, a usb driver problem.
            i have the fhd model,
            in terminal i run
            / sudo fastboot devices/
            then start
            / ubports-installer /
            and run the installer.
            i looked on "BQ support and could not find ubuntu for hd model,here is the link for FHD model ,it may help you search.

            http://www.mibqyyo.com/en-download/categorias/aquaris-m10-fhd-ubuntu-edition/

            1 Reply Last reply Reply Quote 0
            • S Offline
              shargar
              last edited by

              @advocatux. Yes, my tablet is in developer mode, usb debuging, and OEM unlocking.
              My cable is ok, i see it with "sudo adb device".
              To run the tool, I double click on it. I don't understand how to run it with sudo ? "sudo flash_tool" in a terminal ?

              LakotaubpL 1 Reply Last reply Reply Quote 0
              • LakotaubpL Offline
                Lakotaubp @shargar
                last edited by

                @shargar The link below is nothing to do with Ubports but will as @advocatux has said show you how to remove the modemanager quicker and better than I can type the instructions
                http://www.mibqyyo.com/en-articles/2015/09/16/ubuntu-android-installation-process-for-bq-aquaris-e4-5-and-e5/#/vanilla/discussion/embed/?vanilla_discussion_id=0
                Its near the top from point 3 down. If you have modemanager it will not work as far as I know.
                Hope this helps all the best.

                1 Reply Last reply Reply Quote 0
                • S Offline
                  shargar
                  last edited by

                  Hi ! It's ok for me. I did it. I try to explain with my magic english. So, in my case, the problem was I started the flash_tool without sudo. I went to the tool's files and I wrote sudo ./flash_tool and let's go
                  Before I tried with modemmanager remove without sucess...
                  For french peoples : Attention l'outils flash_tool doit être lancé avec la commande sudo ./flash_tool dans un terminal. Avant, bien se place rdans le bon dossier avec la commande cd

                  1 Reply Last reply Reply Quote 1
                  • S Offline
                    shargar
                    last edited by

                    Thanks to Advocatux, Lakotaubp and Marathon for your help.
                    Take care

                    LakotaubpL 1 Reply Last reply Reply Quote 0
                    • LakotaubpL Offline
                      Lakotaubp @shargar
                      last edited by Lakotaubp

                      @shargar Concratulations on your UBports Ubuntu Touch M10. Have a look here for some more usfull info
                      https://ubports.com/telegram-welcome

                      1 Reply Last reply Reply Quote 0
                      • advocatuxA Offline
                        advocatux
                        last edited by

                        @shargar Kudos! Enjoy your new UT device 🙂

                        @Lakotaubp that sentence is a fine example of «magic English» hahaha

                        LakotaubpL 1 Reply Last reply Reply Quote 0
                        • LakotaubpL Offline
                          Lakotaubp @advocatux
                          last edited by

                          @advocatux I have absolutely no idea what you may or may not be referring to at all : ) !! Whatsoever

                          1 Reply Last reply Reply Quote 1
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