UBports Robot Logo UBports Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Groups
    • Search
    • Register
    • Login

    failed to install ubport on my bq m10 hd

    Scheduled Pinned Locked Moved Support
    20 Posts 5 Posters 2.9k Views 1 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
      Reply
      • Reply as topic
      Log in to reply
      This topic has been deleted. Only users with topic management privileges can see it.
      • advocatuxA Offline
        advocatux @shargar
        last edited by advocatux

        @shargar right, and if you need something we're here to help 🙂

        Edit: have you seen the PM I sent you?

        1 Reply Last reply Reply Quote 0
        • S Offline
          shargar @shargar
          last edited by

          @advocatux This link is dead https://spflashtool.com/download/SP_Flash_Flash_Tool_v5.1744_Linux.zip>`_.

          and this version doesn't sart https://spflashtool.com/download/SP_Flash_Tool_exe_Linux_64Bit_v5.1520.00.100.zip

          I don't see other versions for linux ....

          advocatuxA 1 Reply Last reply Reply Quote 0
          • advocatuxA Offline
            advocatux @shargar
            last edited by advocatux

            @shargar these links are working for me now

            https://storage.googleapis.com/otas/2015/Tablets/Freezer/Ubuntu/OTA_13_FW_version/cooler-image-stable-6.zip

            https://storage.googleapis.com/otas/2015/Tablets/Freezer FHD/Ubuntu/SP_Flash_Tool_exe_Linux_v5.1612.00.100.zip

            Edit: this is what you have to download, be careful because there are other links for downloading but only if you're using Ubuntu 17.10 !!

            1 Reply Last reply Reply Quote 0
            • S Offline
              shargar
              last edited by

              ok , i folowed english instruction to be sure... ( https://docs.ubports.com/en/latest/userguide/install.html )

              I press download in splash, i connect my device ( turn off) and i 've this message :

              BROM ERROR : S_COM_PORT_OPEN_FAIL (1013)

              [COM] Failed to open COM port.
              [HINT]:

              I try with my different usb port without sucess...

              The splash version is SP_Flash_Tool_exe_Linux_v5.1612.00.100
              the
              scatter loading file is MT 8163_Android_scatter.txt

              advocatuxA M 2 Replies Last reply Reply Quote 0
              • advocatuxA Offline
                advocatux @shargar
                last edited by advocatux

                @shargar do you have your tablet in developer mode and usb debugging allowed?

                Have you tried a different usb cable?

                Edit: check you have OEM unlocking on too
                Edit 2: Oh, I'm remembering now. Do you have modemmanager installed on your Ubuntu? IIRC you need to remove it because is incompatible with SP Flash Tool
                Edit 3: Hmm here (https://www.dedoimedo.com/computers/aquaris-m10-with-android.html) it says you can avoid that error running the tool with sudo

                1 Reply Last reply Reply Quote 1
                • M Offline
                  Marathon2422 @shargar
                  last edited by Marathon2422

                  @shargar
                  The BroM error is usually, a usb driver problem.
                  i have the fhd model,
                  in terminal i run
                  / sudo fastboot devices/
                  then start
                  / ubports-installer /
                  and run the installer.
                  i looked on "BQ support and could not find ubuntu for hd model,here is the link for FHD model ,it may help you search.

                  http://www.mibqyyo.com/en-download/categorias/aquaris-m10-fhd-ubuntu-edition/

                  1 Reply Last reply Reply Quote 0
                  • S Offline
                    shargar
                    last edited by

                    @advocatux. Yes, my tablet is in developer mode, usb debuging, and OEM unlocking.
                    My cable is ok, i see it with "sudo adb device".
                    To run the tool, I double click on it. I don't understand how to run it with sudo ? "sudo flash_tool" in a terminal ?

                    LakotaubpL 1 Reply Last reply Reply Quote 0
                    • LakotaubpL Offline
                      Lakotaubp @shargar
                      last edited by

                      @shargar The link below is nothing to do with Ubports but will as @advocatux has said show you how to remove the modemanager quicker and better than I can type the instructions
                      http://www.mibqyyo.com/en-articles/2015/09/16/ubuntu-android-installation-process-for-bq-aquaris-e4-5-and-e5/#/vanilla/discussion/embed/?vanilla_discussion_id=0
                      Its near the top from point 3 down. If you have modemanager it will not work as far as I know.
                      Hope this helps all the best.

                      1 Reply Last reply Reply Quote 0
                      • S Offline
                        shargar
                        last edited by

                        Hi ! It's ok for me. I did it. I try to explain with my magic english. So, in my case, the problem was I started the flash_tool without sudo. I went to the tool's files and I wrote sudo ./flash_tool and let's go
                        Before I tried with modemmanager remove without sucess...
                        For french peoples : Attention l'outils flash_tool doit être lancé avec la commande sudo ./flash_tool dans un terminal. Avant, bien se place rdans le bon dossier avec la commande cd

                        1 Reply Last reply Reply Quote 1
                        • S Offline
                          shargar
                          last edited by

                          Thanks to Advocatux, Lakotaubp and Marathon for your help.
                          Take care

                          LakotaubpL 1 Reply Last reply Reply Quote 0
                          • LakotaubpL Offline
                            Lakotaubp @shargar
                            last edited by Lakotaubp

                            @shargar Concratulations on your UBports Ubuntu Touch M10. Have a look here for some more usfull info
                            https://ubports.com/telegram-welcome

                            1 Reply Last reply Reply Quote 0
                            • advocatuxA Offline
                              advocatux
                              last edited by

                              @shargar Kudos! Enjoy your new UT device 🙂

                              @Lakotaubp that sentence is a fine example of «magic English» hahaha

                              LakotaubpL 1 Reply Last reply Reply Quote 0
                              • LakotaubpL Offline
                                Lakotaubp @advocatux
                                last edited by

                                @advocatux I have absolutely no idea what you may or may not be referring to at all : ) !! Whatsoever

                                1 Reply Last reply Reply Quote 1
                                • First post
                                  Last post