failed to install ubport on my bq m10 hd

shargar

Hello !

I try to switch an android tablett bq m10 hd. I folow this two methods ( MDT and with system image server) and i didn't succes. I have this message :

2018/06/14 22:42:24 Device is |cooler|
2018/06/14 22:42:24 Flashing version 10 from ubports-touch/legacy channel and server http://system-image.ubports.com to device cooler
81.93 KB / 101.97 MB [________________________________] 0.08 % 409.17 KB/s 4m14scan't flash recovery image

Wait until it reboots on its own!
Do not reboot manually!

Cleaning up..

Exiting magic-device-tool. Bye Bye

The android tablette is in developper mode and mode usb debuging.
Sorry for my english, i'm french...

Have you any ideas for me ?

best regards

BrisPete

If I recall correctly you need to install the Canonical image from bq website before you can upgrade to UBports version of Ubuntu Touch.

advocatux

@shargar MDT is deprecated, you need to use the ubports-installer but please answer these questions before: what OS is in your table now? what OS is running in your computer?

Also you can take a look to the install instructions in French https://docs.ubports.com/fr/latest/userguide/install.html

shargar

i don't find it on the bq's website. THere is just android versions : https://www.bq.com/pt/support/aquaris-m10/support-sheet?ssess=5b22d9f2ef452&sorigin=productList

shargar

@advocatux Thanks for your help. Ubuntu 16.04 LTS on my pc and android 6.0 on the tablett. I'm reading french instructions...

advocatux

@shargar perfect, as you can see in that instructions you need to install the "old" Ubuntu Touch before installing UBports.

Be very careful using SP Flash Tool.

shargar

@advocatux Ok. I try to be careful. I'm downloading sp Flash tool for linux and the image and i will try tomorow. Thank you for your help. See you

advocatux

@shargar right, and if you need something we're here to help

Edit: have you seen the PM I sent you?

shargar

@advocatux This link is dead https://spflashtool.com/download/SP_Flash_Flash_Tool_v5.1744_Linux.zip>`_.

and this version doesn't sart https://spflashtool.com/download/SP_Flash_Tool_exe_Linux_64Bit_v5.1520.00.100.zip

I don't see other versions for linux ....

advocatux

@shargar these links are working for me now

https://storage.googleapis.com/otas/2015/Tablets/Freezer/Ubuntu/OTA_13_FW_version/cooler-image-stable-6.zip

https://storage.googleapis.com/otas/2015/Tablets/Freezer FHD/Ubuntu/SP_Flash_Tool_exe_Linux_v5.1612.00.100.zip

Edit: this is what you have to download, be careful because there are other links for downloading but only if you're using Ubuntu 17.10 !!

shargar

ok , i folowed english instruction to be sure... ( https://docs.ubports.com/en/latest/userguide/install.html )

I press download in splash, i connect my device ( turn off) and i 've this message :

BROM ERROR : S_COM_PORT_OPEN_FAIL (1013)

[COM] Failed to open COM port.
[HINT]:

I try with my different usb port without sucess...

The splash version is SP_Flash_Tool_exe_Linux_v5.1612.00.100
the
scatter loading file is MT 8163_Android_scatter.txt

advocatux

@shargar do you have your tablet in developer mode and usb debugging allowed?

Have you tried a different usb cable?

Edit: check you have OEM unlocking on too
Edit 2: Oh, I'm remembering now. Do you have modemmanager installed on your Ubuntu? IIRC you need to remove it because is incompatible with SP Flash Tool
Edit 3: Hmm here (https://www.dedoimedo.com/computers/aquaris-m10-with-android.html) it says you can avoid that error running the tool with sudo

Marathon2422

@shargar
The BroM error is usually, a usb driver problem.
i have the fhd model,
in terminal i run
/ sudo fastboot devices/
then start
/ ubports-installer /
and run the installer.
i looked on "BQ support and could not find ubuntu for hd model,here is the link for FHD model ,it may help you search.

http://www.mibqyyo.com/en-download/categorias/aquaris-m10-fhd-ubuntu-edition/

shargar

@advocatux. Yes, my tablet is in developer mode, usb debuging, and OEM unlocking.
My cable is ok, i see it with "sudo adb device".
To run the tool, I double click on it. I don't understand how to run it with sudo ? "sudo flash_tool" in a terminal ?

Lakotaubp

@shargar The link below is nothing to do with Ubports but will as @advocatux has said show you how to remove the modemanager quicker and better than I can type the instructions
http://www.mibqyyo.com/en-articles/2015/09/16/ubuntu-android-installation-process-for-bq-aquaris-e4-5-and-e5/#/vanilla/discussion/embed/?vanilla_discussion_id=0
Its near the top from point 3 down. If you have modemanager it will not work as far as I know.
Hope this helps all the best.

shargar

Hi ! It's ok for me. I did it. I try to explain with my magic english. So, in my case, the problem was I started the flash_tool without sudo. I went to the tool's files and I wrote sudo ./flash_tool and let's go
Before I tried with modemmanager remove without sucess...
For french peoples : Attention l'outils flash_tool doit être lancé avec la commande sudo ./flash_tool dans un terminal. Avant, bien se place rdans le bon dossier avec la commande cd

shargar

Thanks to Advocatux, Lakotaubp and Marathon for your help.
Take care

Lakotaubp

@shargar Concratulations on your UBports Ubuntu Touch M10. Have a look here for some more usfull info
https://ubports.com/telegram-welcome

advocatux

@shargar Kudos! Enjoy your new UT device

@Lakotaubp that sentence is a fine example of «magic English» hahaha

Lakotaubp

@advocatux I have absolutely no idea what you may or may not be referring to at all : ) !! Whatsoever