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    failed to install ubport on my bq m10 hd

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      • S Offline
        shargar
        last edited by

        Re: Unable to install UBPorts on bq M10

        Hello !

        I try to switch an android tablett bq m10 hd. I folow this two methods ( MDT and with system image server) and i didn't succes. I have this message :

        2018/06/14 22:42:24 Device is |cooler|
        2018/06/14 22:42:24 Flashing version 10 from ubports-touch/legacy channel and server http://system-image.ubports.com to device cooler
        81.93 KB / 101.97 MB [________________________________] 0.08 % 409.17 KB/s 4m14scan't flash recovery image

        Wait until it reboots on its own!
        Do not reboot manually!

        Cleaning up..

        Exiting magic-device-tool. Bye Bye

        The android tablette is in developper mode and mode usb debuging.
        Sorry for my english, i'm french...

        Have you any ideas for me ?

        best regards

        advocatuxA 1 Reply Last reply Reply Quote 0
        • BrisPeteB Offline
          BrisPete
          last edited by

          If I recall correctly you need to install the Canonical image from bq website before you can upgrade to UBports version of Ubuntu Touch.

          1 Reply Last reply Reply Quote 0
          • advocatuxA Offline
            advocatux @shargar
            last edited by

            @shargar MDT is deprecated, you need to use the ubports-installer but please answer these questions before: what OS is in your table now? what OS is running in your computer?

            Also you can take a look to the install instructions in French https://docs.ubports.com/fr/latest/userguide/install.html

            S 1 Reply Last reply Reply Quote 0
            • S Offline
              shargar
              last edited by

              i don't find it on the bq's website. THere is just android versions : https://www.bq.com/pt/support/aquaris-m10/support-sheet?ssess=5b22d9f2ef452&sorigin=productList

              1 Reply Last reply Reply Quote 0
              • S Offline
                shargar @advocatux
                last edited by

                @advocatux Thanks for your help. Ubuntu 16.04 LTS on my pc and android 6.0 on the tablett. I'm reading french instructions...

                advocatuxA 1 Reply Last reply Reply Quote 0
                • advocatuxA Offline
                  advocatux @shargar
                  last edited by

                  @shargar perfect, as you can see in that instructions you need to install the "old" Ubuntu Touch before installing UBports.

                  Be very careful using SP Flash Tool.

                  S 1 Reply Last reply Reply Quote 0
                  • S Offline
                    shargar @advocatux
                    last edited by

                    @advocatux Ok. I try to be careful. I'm downloading sp Flash tool for linux and the image and i will try tomorow. Thank you for your help. See you

                    advocatuxA S 2 Replies Last reply Reply Quote 0
                    • advocatuxA Offline
                      advocatux @shargar
                      last edited by advocatux

                      @shargar right, and if you need something we're here to help 🙂

                      Edit: have you seen the PM I sent you?

                      1 Reply Last reply Reply Quote 0
                      • S Offline
                        shargar @shargar
                        last edited by

                        @advocatux This link is dead https://spflashtool.com/download/SP_Flash_Flash_Tool_v5.1744_Linux.zip>`_.

                        and this version doesn't sart https://spflashtool.com/download/SP_Flash_Tool_exe_Linux_64Bit_v5.1520.00.100.zip

                        I don't see other versions for linux ....

                        advocatuxA 1 Reply Last reply Reply Quote 0
                        • advocatuxA Offline
                          advocatux @shargar
                          last edited by advocatux

                          @shargar these links are working for me now

                          https://storage.googleapis.com/otas/2015/Tablets/Freezer/Ubuntu/OTA_13_FW_version/cooler-image-stable-6.zip

                          https://storage.googleapis.com/otas/2015/Tablets/Freezer FHD/Ubuntu/SP_Flash_Tool_exe_Linux_v5.1612.00.100.zip

                          Edit: this is what you have to download, be careful because there are other links for downloading but only if you're using Ubuntu 17.10 !!

                          1 Reply Last reply Reply Quote 0
                          • S Offline
                            shargar
                            last edited by

                            ok , i folowed english instruction to be sure... ( https://docs.ubports.com/en/latest/userguide/install.html )

                            I press download in splash, i connect my device ( turn off) and i 've this message :

                            BROM ERROR : S_COM_PORT_OPEN_FAIL (1013)

                            [COM] Failed to open COM port.
                            [HINT]:

                            I try with my different usb port without sucess...

                            The splash version is SP_Flash_Tool_exe_Linux_v5.1612.00.100
                            the
                            scatter loading file is MT 8163_Android_scatter.txt

                            advocatuxA M 2 Replies Last reply Reply Quote 0
                            • advocatuxA Offline
                              advocatux @shargar
                              last edited by advocatux

                              @shargar do you have your tablet in developer mode and usb debugging allowed?

                              Have you tried a different usb cable?

                              Edit: check you have OEM unlocking on too
                              Edit 2: Oh, I'm remembering now. Do you have modemmanager installed on your Ubuntu? IIRC you need to remove it because is incompatible with SP Flash Tool
                              Edit 3: Hmm here (https://www.dedoimedo.com/computers/aquaris-m10-with-android.html) it says you can avoid that error running the tool with sudo

                              1 Reply Last reply Reply Quote 1
                              • M Offline
                                Marathon2422 @shargar
                                last edited by Marathon2422

                                @shargar
                                The BroM error is usually, a usb driver problem.
                                i have the fhd model,
                                in terminal i run
                                / sudo fastboot devices/
                                then start
                                / ubports-installer /
                                and run the installer.
                                i looked on "BQ support and could not find ubuntu for hd model,here is the link for FHD model ,it may help you search.

                                http://www.mibqyyo.com/en-download/categorias/aquaris-m10-fhd-ubuntu-edition/

                                1 Reply Last reply Reply Quote 0
                                • S Offline
                                  shargar
                                  last edited by

                                  @advocatux. Yes, my tablet is in developer mode, usb debuging, and OEM unlocking.
                                  My cable is ok, i see it with "sudo adb device".
                                  To run the tool, I double click on it. I don't understand how to run it with sudo ? "sudo flash_tool" in a terminal ?

                                  LakotaubpL 1 Reply Last reply Reply Quote 0
                                  • LakotaubpL Offline
                                    Lakotaubp @shargar
                                    last edited by

                                    @shargar The link below is nothing to do with Ubports but will as @advocatux has said show you how to remove the modemanager quicker and better than I can type the instructions
                                    http://www.mibqyyo.com/en-articles/2015/09/16/ubuntu-android-installation-process-for-bq-aquaris-e4-5-and-e5/#/vanilla/discussion/embed/?vanilla_discussion_id=0
                                    Its near the top from point 3 down. If you have modemanager it will not work as far as I know.
                                    Hope this helps all the best.

                                    1 Reply Last reply Reply Quote 0
                                    • S Offline
                                      shargar
                                      last edited by

                                      Hi ! It's ok for me. I did it. I try to explain with my magic english. So, in my case, the problem was I started the flash_tool without sudo. I went to the tool's files and I wrote sudo ./flash_tool and let's go
                                      Before I tried with modemmanager remove without sucess...
                                      For french peoples : Attention l'outils flash_tool doit être lancé avec la commande sudo ./flash_tool dans un terminal. Avant, bien se place rdans le bon dossier avec la commande cd

                                      1 Reply Last reply Reply Quote 1
                                      • S Offline
                                        shargar
                                        last edited by

                                        Thanks to Advocatux, Lakotaubp and Marathon for your help.
                                        Take care

                                        LakotaubpL 1 Reply Last reply Reply Quote 0
                                        • LakotaubpL Offline
                                          Lakotaubp @shargar
                                          last edited by Lakotaubp

                                          @shargar Concratulations on your UBports Ubuntu Touch M10. Have a look here for some more usfull info
                                          https://ubports.com/telegram-welcome

                                          1 Reply Last reply Reply Quote 0
                                          • advocatuxA Offline
                                            advocatux
                                            last edited by

                                            @shargar Kudos! Enjoy your new UT device 🙂

                                            @Lakotaubp that sentence is a fine example of «magic English» hahaha

                                            LakotaubpL 1 Reply Last reply Reply Quote 0
                                            • LakotaubpL Offline
                                              Lakotaubp @advocatux
                                              last edited by

                                              @advocatux I have absolutely no idea what you may or may not be referring to at all : ) !! Whatsoever

                                              1 Reply Last reply Reply Quote 1
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