Struggling with Telegram.

A Former User

Hi

So I deleted my Telegram account yesterday, because I couldn't get it to accept my username...

I haven't been able to reinstate it.

I've
rm -rf .cache/com.ubuntu.telegram
and
rm -rf .config/com.ubuntu.telegram
in the Terminal

I've even deleted the Telegram .config folder.

I can get past the White Screen of Oblivion, but it just hangs when I've tapped in my phone number. Then, if I close the app and open it again, I get the WSoO...

I'm slowly going mad with going round in circles... Any help finding the solution would be appreciated.

Ta

3

flohack

Are you on 16.04?

A Former User

Hi @flohack - thanks for charging to the rescue!

No, I'm still on 15.04 (r285) on my N5.

advocatux

@3arn0wl try this:

Uninstall Telegram app
Delete .cache/com.ubuntu.telegram and .config/com.ubuntu.telegram
REBOOT the phone
Install Telegram app again
(If everything goes as it should go) Enter your login data in Telegram
Profit!

advocatux

@3arn0wl said in Struggling with Telegram.:

15.04 (r285)

What channel is that? "old" devel?

flohack

@3arn0wl Are you registered already on Telegram with this No?

A Former User

I thought you'd sorted me, @advocatux! I hadn't deleted the .cache file. But no, it's still hanging on the phone number input.

@Flohack - I think I've used this number with Telegram, yes.

advocatux

@3arn0wl sorry for asking again but did you reboot the phone? This step is very important.

A Former User

I followed your instructions to the letter, @advocatux - I'll try it again.

A Former User

Nope - it's still hanging on the phone input page.

advocatux

@3arn0wl sorry to hear that. The Telegram app version you're trying to run is 2.5.3.2, no?

A Former User

Yes it is, @advocatux.

advocatux

@3arn0wl I got I new idea! Search in .cache/QML/Apps/ if there's an old telegram folder.

A Former User

Well well well, @advocatux! You get the Saturday evening prize for finding folders!!

That got me through to the sign in page, and I got a code, but it then didn't do the last bit.

advocatux

@3arn0wl oh so close... Did you delete that folder and the other two in .cache and .config and followed "my instructions" again?

flohack

There are rare cases where Telegram does not find all datacenters. Can you please install logviewer App and make a log upload right after it hangs, and send the pastebin link? thx.

BR

A Former User

@flohack I don't know whether I've done this correctly - it's a bit new to me:

http://paste.ubuntu.com/p/2tg5TFtXgN/

A Former User

I did, @advocatux

flohack

@3arn0wl Yes clearly it can be seen that it wont connect to all DCs - where do you live?

BR

A Former User

I'm sorry to be causing so much trouble, @flohack.

I'm in Cambridge, UK.