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    Struggling with Telegram.

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    • ?
      A Former User last edited by

      Hi

      So I deleted my Telegram account yesterday, because I couldn't get it to accept my username...

      I haven't been able to reinstate it. 😕

      I've
      rm -rf .cache/com.ubuntu.telegram
      and
      rm -rf .config/com.ubuntu.telegram
      in the Terminal

      I've even deleted the Telegram .config folder.

      I can get past the White Screen of Oblivion, but it just hangs when I've tapped in my phone number. Then, if I close the app and open it again, I get the WSoO...

      I'm slowly going mad with going round in circles... Any help finding the solution would be appreciated.

      Ta

      3

      advocatux 1 Reply Last reply Reply Quote 0
      • Flohack
        Flohack last edited by

        Are you on 16.04?

        ? 1 Reply Last reply Reply Quote 0
        • ?
          A Former User @Flohack last edited by

          🙂 Hi @flohack - thanks for charging to the rescue!

          No, I'm still on 15.04 (r285) on my N5.

          advocatux Flohack 2 Replies Last reply Reply Quote 0
          • advocatux
            advocatux @Guest last edited by

            @3arn0wl try this:

            • Uninstall Telegram app

            • Delete .cache/com.ubuntu.telegram and .config/com.ubuntu.telegram

            • REBOOT the phone

            • Install Telegram app again

            • (If everything goes as it should go) Enter your login data in Telegram

            • Profit!

            ? 1 Reply Last reply Reply Quote 1
            • advocatux
              advocatux @Guest last edited by advocatux

              @3arn0wl said in Struggling with Telegram.:

              15.04 (r285)

              What channel is that? "old" devel?

              1 Reply Last reply Reply Quote 0
              • Flohack
                Flohack @Guest last edited by

                @3arn0wl Are you registered already on Telegram with this No?

                1 Reply Last reply Reply Quote 0
                • ?
                  A Former User @advocatux last edited by

                  I thought you'd sorted me, @advocatux! I hadn't deleted the .cache file. But no, it's still hanging on the phone number input.

                  @Flohack - I think I've used this number with Telegram, yes.

                  advocatux 1 Reply Last reply Reply Quote 0
                  • advocatux
                    advocatux @Guest last edited by advocatux

                    @3arn0wl sorry for asking again but did you reboot the phone? This step is very important.

                    ? 1 Reply Last reply Reply Quote 0
                    • ?
                      A Former User @advocatux last edited by

                      🙂 I followed your instructions to the letter, @advocatux - I'll try it again.

                      ? 1 Reply Last reply Reply Quote 0
                      • ?
                        A Former User @Guest last edited by

                        Nope - it's still hanging on the phone input page.

                        advocatux 1 Reply Last reply Reply Quote 0
                        • advocatux
                          advocatux @Guest last edited by

                          @3arn0wl sorry to hear that. The Telegram app version you're trying to run is 2.5.3.2, no?

                          ? 1 Reply Last reply Reply Quote 0
                          • ?
                            A Former User @advocatux last edited by

                            Yes it is, @advocatux.

                            advocatux 1 Reply Last reply Reply Quote 0
                            • advocatux
                              advocatux @Guest last edited by

                              @3arn0wl I got I new idea! Search in .cache/QML/Apps/ if there's an old telegram folder.

                              ? 1 Reply Last reply Reply Quote 0
                              • ?
                                A Former User @advocatux last edited by

                                Well well well, @advocatux! You get the Saturday evening prize for finding folders!!

                                That got me through to the sign in page, and I got a code, but it then didn't do the last bit. 😕

                                advocatux 1 Reply Last reply Reply Quote 0
                                • advocatux
                                  advocatux @Guest last edited by

                                  @3arn0wl oh so close... Did you delete that folder and the other two in .cache and .config and followed "my instructions" again?

                                  ? 1 Reply Last reply Reply Quote 0
                                  • Flohack
                                    Flohack last edited by

                                    There are rare cases where Telegram does not find all datacenters. Can you please install logviewer App and make a log upload right after it hangs, and send the pastebin link? thx.

                                    BR

                                    ? 1 Reply Last reply Reply Quote 0
                                    • ?
                                      A Former User @Flohack last edited by

                                      @flohack I don't know whether I've done this correctly - it's a bit new to me:

                                      http://paste.ubuntu.com/p/2tg5TFtXgN/

                                      Flohack 1 Reply Last reply Reply Quote 0
                                      • ?
                                        A Former User @advocatux last edited by

                                        🙂 I did, @advocatux

                                        1 Reply Last reply Reply Quote 0
                                        • Flohack
                                          Flohack @Guest last edited by

                                          @3arn0wl Yes clearly it can be seen that it wont connect to all DCs - where do you live?

                                          BR

                                          ? 1 Reply Last reply Reply Quote 0
                                          • ?
                                            A Former User @Flohack last edited by

                                            I'm sorry to be causing so much trouble, @flohack.

                                            I'm in Cambridge, UK.

                                            advocatux 1 Reply Last reply Reply Quote 0
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