Struggling with Telegram.

A Former User · 21 Apr 2018, 17:26

Hi @flohack - thanks for charging to the rescue!

No, I'm still on 15.04 (r285) on my N5.

advocatux · 21 Apr 2018, 17:39

@3arn0wl try this:

Uninstall Telegram app
Delete .cache/com.ubuntu.telegram and .config/com.ubuntu.telegram
REBOOT the phone
Install Telegram app again
(If everything goes as it should go) Enter your login data in Telegram
Profit!

advocatux · 21 Apr 2018, 17:41

@3arn0wl said in Struggling with Telegram.:

15.04 (r285)

What channel is that? "old" devel?

flohack · 21 Apr 2018, 17:50

@3arn0wl Are you registered already on Telegram with this No?

A Former User · 21 Apr 2018, 18:10

I thought you'd sorted me, @advocatux! I hadn't deleted the .cache file. But no, it's still hanging on the phone number input.

@Flohack - I think I've used this number with Telegram, yes.

advocatux · 21 Apr 2018, 18:14

@3arn0wl sorry for asking again but did you reboot the phone? This step is very important.

A Former User · 21 Apr 2018, 18:16

I followed your instructions to the letter, @advocatux - I'll try it again.

A Former User · 21 Apr 2018, 18:24

Nope - it's still hanging on the phone input page.

advocatux · 21 Apr 2018, 18:38

@3arn0wl sorry to hear that. The Telegram app version you're trying to run is 2.5.3.2, no?

A Former User · 21 Apr 2018, 18:41

Yes it is, @advocatux.

advocatux · 21 Apr 2018, 18:43

@3arn0wl I got I new idea! Search in .cache/QML/Apps/ if there's an old telegram folder.

A Former User · 21 Apr 2018, 19:09

Well well well, @advocatux! You get the Saturday evening prize for finding folders!!

That got me through to the sign in page, and I got a code, but it then didn't do the last bit.

advocatux · 21 Apr 2018, 19:19

@3arn0wl oh so close... Did you delete that folder and the other two in .cache and .config and followed "my instructions" again?

flohack · 21 Apr 2018, 19:51

There are rare cases where Telegram does not find all datacenters. Can you please install logviewer App and make a log upload right after it hangs, and send the pastebin link? thx.

BR

A Former User · 21 Apr 2018, 21:11

@flohack I don't know whether I've done this correctly - it's a bit new to me:

http://paste.ubuntu.com/p/2tg5TFtXgN/

A Former User · 21 Apr 2018, 21:19

I did, @advocatux

flohack · 22 Apr 2018, 18:42

@3arn0wl Yes clearly it can be seen that it wont connect to all DCs - where do you live?

BR

A Former User · 22 Apr 2018, 21:16

I'm sorry to be causing so much trouble, @flohack.

I'm in Cambridge, UK.

advocatux · 23 Apr 2018, 08:27

@3arn0wl do you have the same problem connecting via data and via wifi? Do you use a VPN?

Have you tried to run Telegram while using different wifi networks?

A Former User · 23 Apr 2018, 13:23

Hey @advocatux - thanks for getting back to me. I had no problem running Telegram before on the same setup... except that it would allow me to assign a username.