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    Struggling with Telegram.

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      • ? Offline
        A Former User
        last edited by

        Hi

        So I deleted my Telegram account yesterday, because I couldn't get it to accept my username...

        I haven't been able to reinstate it. πŸ˜•

        I've
        rm -rf .cache/com.ubuntu.telegram
        and
        rm -rf .config/com.ubuntu.telegram
        in the Terminal

        I've even deleted the Telegram .config folder.

        I can get past the White Screen of Oblivion, but it just hangs when I've tapped in my phone number. Then, if I close the app and open it again, I get the WSoO...

        I'm slowly going mad with going round in circles... Any help finding the solution would be appreciated.

        Ta

        3

        advocatuxA 1 Reply Last reply Reply Quote 0
        • flohackF Offline
          flohack
          last edited by

          Are you on 16.04?

          My languages: πŸ‡¦πŸ‡Ή πŸ‡©πŸ‡ͺ πŸ‡¬πŸ‡§ πŸ‡ΊπŸ‡Έ

          ? 1 Reply Last reply Reply Quote 0
          • ? Offline
            A Former User @flohack
            last edited by

            πŸ™‚ Hi @flohack - thanks for charging to the rescue!

            No, I'm still on 15.04 (r285) on my N5.

            advocatuxA flohackF 2 Replies Last reply Reply Quote 0
            • advocatuxA Offline
              advocatux @Guest
              last edited by

              @3arn0wl try this:

              • Uninstall Telegram app

              • Delete .cache/com.ubuntu.telegram and .config/com.ubuntu.telegram

              • REBOOT the phone

              • Install Telegram app again

              • (If everything goes as it should go) Enter your login data in Telegram

              • Profit!

              ? 1 Reply Last reply Reply Quote 1
              • advocatuxA Offline
                advocatux @Guest
                last edited by advocatux

                @3arn0wl said in Struggling with Telegram.:

                15.04 (r285)

                What channel is that? "old" devel?

                1 Reply Last reply Reply Quote 0
                • flohackF Offline
                  flohack @Guest
                  last edited by

                  @3arn0wl Are you registered already on Telegram with this No?

                  My languages: πŸ‡¦πŸ‡Ή πŸ‡©πŸ‡ͺ πŸ‡¬πŸ‡§ πŸ‡ΊπŸ‡Έ

                  1 Reply Last reply Reply Quote 0
                  • ? Offline
                    A Former User @advocatux
                    last edited by

                    I thought you'd sorted me, @advocatux! I hadn't deleted the .cache file. But no, it's still hanging on the phone number input.

                    @Flohack - I think I've used this number with Telegram, yes.

                    advocatuxA 1 Reply Last reply Reply Quote 0
                    • advocatuxA Offline
                      advocatux @Guest
                      last edited by advocatux

                      @3arn0wl sorry for asking again but did you reboot the phone? This step is very important.

                      ? 1 Reply Last reply Reply Quote 0
                      • ? Offline
                        A Former User @advocatux
                        last edited by

                        πŸ™‚ I followed your instructions to the letter, @advocatux - I'll try it again.

                        ? 1 Reply Last reply Reply Quote 0
                        • ? Offline
                          A Former User @Guest
                          last edited by

                          Nope - it's still hanging on the phone input page.

                          advocatuxA 1 Reply Last reply Reply Quote 0
                          • advocatuxA Offline
                            advocatux @Guest
                            last edited by

                            @3arn0wl sorry to hear that. The Telegram app version you're trying to run is 2.5.3.2, no?

                            ? 1 Reply Last reply Reply Quote 0
                            • ? Offline
                              A Former User @advocatux
                              last edited by

                              Yes it is, @advocatux.

                              advocatuxA 1 Reply Last reply Reply Quote 0
                              • advocatuxA Offline
                                advocatux @Guest
                                last edited by

                                @3arn0wl I got I new idea! Search in .cache/QML/Apps/ if there's an old telegram folder.

                                ? 1 Reply Last reply Reply Quote 0
                                • ? Offline
                                  A Former User @advocatux
                                  last edited by

                                  Well well well, @advocatux! You get the Saturday evening prize for finding folders!!

                                  That got me through to the sign in page, and I got a code, but it then didn't do the last bit. πŸ˜•

                                  advocatuxA 1 Reply Last reply Reply Quote 0
                                  • advocatuxA Offline
                                    advocatux @Guest
                                    last edited by

                                    @3arn0wl oh so close... Did you delete that folder and the other two in .cache and .config and followed "my instructions" again?

                                    ? 1 Reply Last reply Reply Quote 0
                                    • flohackF Offline
                                      flohack
                                      last edited by

                                      There are rare cases where Telegram does not find all datacenters. Can you please install logviewer App and make a log upload right after it hangs, and send the pastebin link? thx.

                                      BR

                                      My languages: πŸ‡¦πŸ‡Ή πŸ‡©πŸ‡ͺ πŸ‡¬πŸ‡§ πŸ‡ΊπŸ‡Έ

                                      ? 1 Reply Last reply Reply Quote 0
                                      • ? Offline
                                        A Former User @flohack
                                        last edited by

                                        @flohack I don't know whether I've done this correctly - it's a bit new to me:

                                        http://paste.ubuntu.com/p/2tg5TFtXgN/

                                        flohackF 1 Reply Last reply Reply Quote 0
                                        • ? Offline
                                          A Former User @advocatux
                                          last edited by

                                          πŸ™‚ I did, @advocatux

                                          1 Reply Last reply Reply Quote 0
                                          • flohackF Offline
                                            flohack @Guest
                                            last edited by

                                            @3arn0wl Yes clearly it can be seen that it wont connect to all DCs - where do you live?

                                            BR

                                            My languages: πŸ‡¦πŸ‡Ή πŸ‡©πŸ‡ͺ πŸ‡¬πŸ‡§ πŸ‡ΊπŸ‡Έ

                                            ? 1 Reply Last reply Reply Quote 0
                                            • ? Offline
                                              A Former User @flohack
                                              last edited by

                                              I'm sorry to be causing so much trouble, @flohack.

                                              I'm in Cambridge, UK.

                                              advocatuxA 1 Reply Last reply Reply Quote 0
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