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Struggling with Telegram.

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    • ? Offline
      A Former User
      last edited by 21 Apr 2018, 16:59

      Hi

      So I deleted my Telegram account yesterday, because I couldn't get it to accept my username...

      I haven't been able to reinstate it. πŸ˜•

      I've
      rm -rf .cache/com.ubuntu.telegram
      and
      rm -rf .config/com.ubuntu.telegram
      in the Terminal

      I've even deleted the Telegram .config folder.

      I can get past the White Screen of Oblivion, but it just hangs when I've tapped in my phone number. Then, if I close the app and open it again, I get the WSoO...

      I'm slowly going mad with going round in circles... Any help finding the solution would be appreciated.

      Ta

      3

      A 1 Reply Last reply 21 Apr 2018, 17:39 Reply Quote 0
      • F Offline
        flohack
        last edited by 21 Apr 2018, 17:20

        Are you on 16.04?

        My languages: πŸ‡¦πŸ‡Ή πŸ‡©πŸ‡ͺ πŸ‡¬πŸ‡§ πŸ‡ΊπŸ‡Έ

        ? 1 Reply Last reply 21 Apr 2018, 17:26 Reply Quote 0
        • ? Offline
          A Former User @flohack
          last edited by 21 Apr 2018, 17:26

          πŸ™‚ Hi @flohack - thanks for charging to the rescue!

          No, I'm still on 15.04 (r285) on my N5.

          A F 2 Replies Last reply 21 Apr 2018, 17:41 Reply Quote 0
          • A Offline
            advocatux @Guest
            last edited by 21 Apr 2018, 17:39

            @3arn0wl try this:

            • Uninstall Telegram app

            • Delete .cache/com.ubuntu.telegram and .config/com.ubuntu.telegram

            • REBOOT the phone

            • Install Telegram app again

            • (If everything goes as it should go) Enter your login data in Telegram

            • Profit!

            ? 1 Reply Last reply 21 Apr 2018, 18:10 Reply Quote 1
            • A Offline
              advocatux @Guest
              last edited by advocatux 21 Apr 2018, 17:41

              @3arn0wl said in Struggling with Telegram.:

              15.04 (r285)

              What channel is that? "old" devel?

              1 Reply Last reply Reply Quote 0
              • F Offline
                flohack @Guest
                last edited by 21 Apr 2018, 17:50

                @3arn0wl Are you registered already on Telegram with this No?

                My languages: πŸ‡¦πŸ‡Ή πŸ‡©πŸ‡ͺ πŸ‡¬πŸ‡§ πŸ‡ΊπŸ‡Έ

                1 Reply Last reply Reply Quote 0
                • ? Offline
                  A Former User @advocatux
                  last edited by 21 Apr 2018, 18:10

                  I thought you'd sorted me, @advocatux! I hadn't deleted the .cache file. But no, it's still hanging on the phone number input.

                  @Flohack - I think I've used this number with Telegram, yes.

                  A 1 Reply Last reply 21 Apr 2018, 18:14 Reply Quote 0
                  • A Offline
                    advocatux @Guest
                    last edited by advocatux 21 Apr 2018, 18:14

                    @3arn0wl sorry for asking again but did you reboot the phone? This step is very important.

                    ? 1 Reply Last reply 21 Apr 2018, 18:16 Reply Quote 0
                    • ? Offline
                      A Former User @advocatux
                      last edited by 21 Apr 2018, 18:16

                      πŸ™‚ I followed your instructions to the letter, @advocatux - I'll try it again.

                      ? 1 Reply Last reply 21 Apr 2018, 18:24 Reply Quote 0
                      • ? Offline
                        A Former User @Guest
                        last edited by 21 Apr 2018, 18:24

                        Nope - it's still hanging on the phone input page.

                        A 1 Reply Last reply 21 Apr 2018, 18:38 Reply Quote 0
                        • A Offline
                          advocatux @Guest
                          last edited by 21 Apr 2018, 18:38

                          @3arn0wl sorry to hear that. The Telegram app version you're trying to run is 2.5.3.2, no?

                          ? 1 Reply Last reply 21 Apr 2018, 18:41 Reply Quote 0
                          • ? Offline
                            A Former User @advocatux
                            last edited by 21 Apr 2018, 18:41

                            Yes it is, @advocatux.

                            A 1 Reply Last reply 21 Apr 2018, 18:43 Reply Quote 0
                            • A Offline
                              advocatux @Guest
                              last edited by 21 Apr 2018, 18:43

                              @3arn0wl I got I new idea! Search in .cache/QML/Apps/ if there's an old telegram folder.

                              ? 1 Reply Last reply 21 Apr 2018, 19:09 Reply Quote 0
                              • ? Offline
                                A Former User @advocatux
                                last edited by 21 Apr 2018, 19:09

                                Well well well, @advocatux! You get the Saturday evening prize for finding folders!!

                                That got me through to the sign in page, and I got a code, but it then didn't do the last bit. πŸ˜•

                                A 1 Reply Last reply 21 Apr 2018, 19:19 Reply Quote 0
                                • A Offline
                                  advocatux @Guest
                                  last edited by 21 Apr 2018, 19:19

                                  @3arn0wl oh so close... Did you delete that folder and the other two in .cache and .config and followed "my instructions" again?

                                  ? 1 Reply Last reply 21 Apr 2018, 21:19 Reply Quote 0
                                  • F Offline
                                    flohack
                                    last edited by 21 Apr 2018, 19:51

                                    There are rare cases where Telegram does not find all datacenters. Can you please install logviewer App and make a log upload right after it hangs, and send the pastebin link? thx.

                                    BR

                                    My languages: πŸ‡¦πŸ‡Ή πŸ‡©πŸ‡ͺ πŸ‡¬πŸ‡§ πŸ‡ΊπŸ‡Έ

                                    ? 1 Reply Last reply 21 Apr 2018, 21:11 Reply Quote 0
                                    • ? Offline
                                      A Former User @flohack
                                      last edited by 21 Apr 2018, 21:11

                                      @flohack I don't know whether I've done this correctly - it's a bit new to me:

                                      http://paste.ubuntu.com/p/2tg5TFtXgN/

                                      F 1 Reply Last reply 22 Apr 2018, 18:42 Reply Quote 0
                                      • ? Offline
                                        A Former User @advocatux
                                        last edited by 21 Apr 2018, 21:19

                                        πŸ™‚ I did, @advocatux

                                        1 Reply Last reply Reply Quote 0
                                        • F Offline
                                          flohack @Guest
                                          last edited by 22 Apr 2018, 18:42

                                          @3arn0wl Yes clearly it can be seen that it wont connect to all DCs - where do you live?

                                          BR

                                          My languages: πŸ‡¦πŸ‡Ή πŸ‡©πŸ‡ͺ πŸ‡¬πŸ‡§ πŸ‡ΊπŸ‡Έ

                                          ? 1 Reply Last reply 22 Apr 2018, 21:16 Reply Quote 0
                                          • ? Offline
                                            A Former User @flohack
                                            last edited by 22 Apr 2018, 21:16

                                            I'm sorry to be causing so much trouble, @flohack.

                                            I'm in Cambridge, UK.

                                            A 1 Reply Last reply 23 Apr 2018, 08:27 Reply Quote 0
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