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Cannot install ubuntu touch on BQ M10 ubuntu edition

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    • ? Offline
      A Former User @Lakotaubp
      last edited by 28 Jul 2018, 09:23

      @lakotaubp No openstore on tablet. Am I not getting something here? This is a brand new M10 from BQ : ubuntu edition.Obviously I can go to openstore via browser, download terminal for vivid, which I have done, but lack terminal to install!

      L 1 Reply Last reply 28 Jul 2018, 10:29 Reply Quote 0
      • L Offline
        Lakotaubp @Guest
        last edited by Lakotaubp 28 Jul 2018, 10:29

        @ziggutas Your tablet is still on the original canonical Ubuntu touch, yes. With developer mode on. And the above instructions will not open the bootloader to access fast boot. Is that correct, still.
        If nothing works can you do a full factory reset(again) so you have a clean setup and confirm all is as you got it and it sets up OK. Feel like I'm missing something very obvious

        ? 2 Replies Last reply 28 Jul 2018, 11:03 Reply Quote 0
        • ? Offline
          A Former User @Lakotaubp
          last edited by 28 Jul 2018, 11:03

          @lakotaubp Tablet on original canonical ubuntu as supplied by BQ,yes, with developer mode on, yes.
          I reset device again earlier and it looks the same; although I couldn't swear to it.
          I've taken a picture of the apps scope , but don't know how to post it.

          L 1 Reply Last reply 28 Jul 2018, 11:37 Reply Quote 0
          • ? Offline
            A Former User @Lakotaubp
            last edited by 28 Jul 2018, 11:07

            @lakotaubp And yes, above instructions will not open bootloader etc.

            1 Reply Last reply Reply Quote 0
            • L Offline
              Lakotaubp @Guest
              last edited by 28 Jul 2018, 11:37

              @ziggutas No need really that side is not working now. Ubuntu one account set up? As you will need that later for ubports

              ? 1 Reply Last reply 28 Jul 2018, 12:43 Reply Quote 0
              • ? Offline
                A Former User @Lakotaubp
                last edited by 28 Jul 2018, 12:43

                @lakotaubp Ubuntu one account set up on tablet, yes.

                L 1 Reply Last reply 28 Jul 2018, 12:56 Reply Quote 0
                • L Offline
                  Lakotaubp @Guest
                  last edited by 28 Jul 2018, 12:56

                  @ziggutas OK at least that works : ) Going to have a think for a bit now because this should be fairly straight forward.So not ignoring you just thinking.
                  While I'm away look up Ubuntu terminal commands you want something that will force/put a device into bootloader maybe like sudo adb device fastboot etc and just try them in mint or Ubuntu you never know.
                  Stuff to do today back later

                  ? 1 Reply Last reply 28 Jul 2018, 12:57 Reply Quote 0
                  • ? Offline
                    A Former User @Lakotaubp
                    last edited by 28 Jul 2018, 12:57

                    @lakotaubp OK. Thanks, will do.

                    L 1 Reply Last reply 28 Jul 2018, 16:16 Reply Quote 0
                    • L Offline
                      Lakotaubp @Guest
                      last edited by 28 Jul 2018, 16:16

                      @ziggutas https://www.google.com/url?q=https://stackoverflow.com/questions/30292183/adb-doesnt-see-android-device-ubuntu&sa=U&ved=0ahUKEwiT4MSNmMLcAhUmzIUKHWaXBRsQFggVMAE&usg=AOvVaw3dsuKZRHlUvb0vIQzjQhbr

                      https://www.google.com/url?q=https://askubuntu.com/questions/863587/adb-device-list-doesnt-show-phone&sa=U&ved=0ahUKEwiT4MSNmMLcAhUmzIUKHWaXBRsQFggNMAA&usg=AOvVaw3rqVeVVplcLOjrYtYnL8tn

                      Try these might help haven't read most of it. Remember that what works on bq phone should work on the m10

                      ? 1 Reply Last reply 28 Jul 2018, 17:18 Reply Quote 0
                      • ? Offline
                        A Former User @Lakotaubp
                        last edited by 28 Jul 2018, 17:18

                        @lakotaubp Thanks for your help over the last few days but I can't do any more;it's doing my head in. adb can see my phone but not the tablet. Pressing buttons will not get anywhere. No terminal or file manager on tablet. No way to update tablet or install software, as far as I can tell. It all looks a bit too difficult. I'm going to put the tablet in solitary confinement for a while and maybe and try to sort out a few problems with the phone!!

                        Bye for now.

                        A 1 Reply Last reply 28 Jul 2018, 18:02 Reply Quote 0
                        • A Offline
                          advocatux @Guest
                          last edited by advocatux 28 Jul 2018, 18:02

                          @ziggutas I'm reading some issues now and this grabbed my attention https://github.com/ubports/ubuntu-touch/issues/802

                          This is the first time I've read such thing but maybe this is the source of all your troubles... and the solution! In short: you need to use usb 3.0 to install UT on a BQ M10 🙂

                          ? 1 Reply Last reply 28 Jul 2018, 18:18 Reply Quote 1
                          • ? Offline
                            A Former User @advocatux
                            last edited by 28 Jul 2018, 18:18

                            @advocatux That was a timely reply; the sledgehammer was literally 5% off the vertical above my head. And M10 about to get it!!
                            No, seriously, that is very interesting. I have had a few problems with portable discs and usb 2.0 vs. usb 3.0 before.
                            I will give it a try later, the laptop has a usb 3.0 port.
                            Fingers crossed.
                            Thanks.

                            A 1 Reply Last reply 28 Jul 2018, 18:18 Reply Quote 0
                            • A Offline
                              advocatux @Guest
                              last edited by 28 Jul 2018, 18:18

                              @ziggutas good luck !!

                              L 1 Reply Last reply 28 Jul 2018, 18:59 Reply Quote 0
                              • L Offline
                                Lakotaubp @advocatux
                                last edited by 28 Jul 2018, 18:59

                                @advocatux thanks again lets hope that's all it is.

                                ? 1 Reply Last reply 28 Jul 2018, 20:41 Reply Quote 1
                                • ? Offline
                                  A Former User @Lakotaubp
                                  last edited by 28 Jul 2018, 20:41

                                  @lakotaubp No go. All the same things not happening. ADB not detecting the tablet. That's it for now. If I can find somewhere to purchase a good quality cable and try that, maybe I'll give it another go. I feel that the tablet is fluffed up somehow from earlier efforts. I have no problems connecting bq phone with al the same cables and adb responds instantly. So it has to be tablet.
                                  Might try on another machine when I get the chance.

                                  L 2 Replies Last reply 28 Jul 2018, 21:36 Reply Quote 0
                                  • L Offline
                                    Lakotaubp @Guest
                                    last edited by 28 Jul 2018, 21:36

                                    @ziggutas have had a look around and this problem has occurred before and the fix has been sketchy to say the least. But don't dispare it has been fixed in the end. Though many have felt like you i.e pass me the hammer and make it a big one 😁.
                                    One option has gone Magic Device Tool is dead now. Another option maybe as you hint to reflash the original Ubuntu touch with SP Flashtool.
                                    Your doing the right thing for now put it in a dark place and forget it for a bit. We will return and Ubport its little chips later.

                                    1 Reply Last reply Reply Quote 0
                                    • L Offline
                                      Lakotaubp @Guest
                                      last edited by 9 Aug 2018, 05:33

                                      @ziggutas If you haven't sorted this yet perhaps try

                                      sudo apt install android-tools-adb
                                      sudo apt install android-tools-fastboot
                                      sudo apt install phablet- tools

                                      Then use the.deb installer. This was suggest by Lionelb on the Telegram install group for someone who was struggling with the install.

                                      ? 1 Reply Last reply 9 Aug 2018, 06:36 Reply Quote 0
                                      • ? Offline
                                        A Former User @Lakotaubp
                                        last edited by 9 Aug 2018, 06:36

                                        @lakotaubp Not sorted yet, no. I have been in touch with BQ who try to be helpful, but not as far as ubuntu is concerned.
                                        They suggest that recovery partition may be broken. They will not supply any firmware or info, all links to potentially useful stuff on their websites and forum come to dead ends where page is blocked or deleted. Feels like they have developed an ubuntu allergy! My opinion is that they should not be selling this tablet without pointing out that it has no terminal or file manager installed etc. I got no response to that.

                                        Anyway, thanks for the latest suggestion; will look at it tonight.
                                        I will have to research .deb installer and look for step by step instructions, so will go first to Telegram group.

                                        L 1 Reply Last reply 9 Aug 2018, 08:40 Reply Quote 0
                                        • L Offline
                                          Lakotaubp @Guest
                                          last edited by 9 Aug 2018, 08:40

                                          @ziggutas .deb installer should be on the normal installer page. Yes had heard a lot if Ubuntu bq related stuff had disappeared. Yes try the telegram groups theres been a lot of chat on there about m10s recently.

                                          ? 1 Reply Last reply 10 Aug 2018, 19:45 Reply Quote 0
                                          • M Offline
                                            Marathon2422
                                            last edited by Marathon2422 8 Nov 2018, 03:08 10 Aug 2018, 19:22

                                            i made a rough video of how to use BQ tools (on win 10 unfortunately) to flash only the twrp recovery (renamed to recovery). you then need to reflash UT recovery to get ota updates,
                                            Stefano helped me with this a while back .
                                            the flashtool doesnt care about fastboot ,be careful do not use the format option.
                                            you will see a Brom error at the end of the video, i did not have a device connected.
                                            https://drive.google.com/drive/folders/1u4zVdyr7nbPOK2RJMfRK0PzIVVPwrxp-?usp=sharing

                                            with the flash tool ,only have the recovery check marked (ticked), use the download setting.
                                            you should have the sound on ,do all the flashtool settings then press the download (next to the stop button ,then plug in and listen to it, with your device turned off. the flashtool is triggered when you plug or unplug, and turn it on or off

                                            ? 1 Reply Last reply 10 Aug 2018, 19:47 Reply Quote 0
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