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How to manually upgrade from OTA-3 to OTA-4

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    • L Offline
      Lakotaubp @Guest
      last edited by 29 Aug 2018, 17:28

      @3arn0wl How long is long? About 15-20 mins all should be done.

      ? 1 Reply Last reply 29 Aug 2018, 17:42 Reply Quote 0
      • ? Offline
        A Former User @Lakotaubp
        last edited by A Former User 29 Aug 2018, 17:42

        Thanks, @Lakotaubp

        Meh! It was longer than that, I think. I might just wait for OTA-5. 😕

        L 1 Reply Last reply 29 Aug 2018, 17:49 Reply Quote 0
        • L Offline
          Lakotaubp @Guest
          last edited by 29 Aug 2018, 17:49

          @3arn0wl Just restarting the installer and reconneting the phone fixed it for me when installing ubports on the nexus. Try that if you cant wait till Monday ; )

          1 Reply Last reply Reply Quote 0
          • ? Offline
            A Former User
            last edited by 29 Aug 2018, 20:19

            I also ran into the installation hanging after clicking "Install," even with the latest version (0.1.21-beta AppImage) of the installer. I discovered the problem, in this case at least, concerned the installer's handling of adb and fastboot. The system is intended to operate whether they are installed or not. I had adb installed, but not fastboot. Unfortunately, the fallback appears to have failed because the "platform-tools" subdirectory tree it depends on (see src/utils.js:getFallbackPlatformTools) is missing. However, once I installed fastboot, the installation did not need to fall back and it worked just fine.

            1 Reply Last reply Reply Quote 0
            • M Offline
              Mika15 @advocatux
              last edited by 30 Aug 2018, 09:24

              @advocatux Thanks! Migration is done, my phone is working perfectly, I migrated from AppImage installer a fantastic tool, I have all my data as it was before, many thanks to the team for their work, the installer and the OS are excellent!

              A 1 Reply Last reply 30 Aug 2018, 09:33 Reply Quote 1
              • A Offline
                advocatux @Mika15
                last edited by 30 Aug 2018, 09:33

                @mika15 kudos! Enjoy your new UT device 🙂

                1 Reply Last reply Reply Quote 0
                • M Offline
                  marc_aurel
                  last edited by marc_aurel 31 Aug 2018, 15:22

                  Unfortunately, I can't update my Fairphone 2. I have tried the update on three different systems:

                  1. macOS

                  The installer app asks in an infinite loop for the password. I have reproduced this error with a PIN and a password.

                  macOS screenshot

                  The first install didn't work either. It's a usb-c driver issue, I think.

                  1. Neon

                  I managed the first installation in Neon. The installer couldn't update the device with the following error:

                  Neon screenshot

                  I also couldn't install the recent installer. Therefore I removed the files for the installer at /opt/ and /usr/share/applications with sudo. Then I tried the installation again, but nothing happens after entering the password.

                  Installation screenshot

                  1. Windows 10

                  The installation app sais, that I have to reboot in bootloader but afterwards nothing happens. This application doesn't ask for a passwird.

                  Very frustrating user experience with UBPorts update!!

                  I have added some screenshots, but unfortunately they are not schon in the forum with the suggested syntax:

                  https://www.dropbox.com/s/0oy7f3j6m4ug3y/screenshot macOS.png?dl=0
                  https://www.dropbox.com/s/gi1gavtx9r34e2n/screenshot neon.png?dl=0
                  https://www.dropbox.com/s/cvr3d2u7vjp5jn3/Install screenshot.png?dl=0

                  M F 2 Replies Last reply 31 Aug 2018, 15:27 Reply Quote 0
                  • M Offline
                    mihael @marc_aurel
                    last edited by 31 Aug 2018, 15:27

                    @marc_aurel You may want to check the method described above with system-image-cli - it is done from the phone terminal or from a computer logged into the phone via adb or ssh.

                    M 1 Reply Last reply 1 Sept 2018, 14:15 Reply Quote 0
                    • M Offline
                      marc_aurel @mihael
                      last edited by 1 Sept 2018, 14:15

                      @mihael This requires a setup for ssh, doesn't it?

                      It this instruction up to date? I'm not sure because of the path with the directory "phablet". I wouldn't call a FF2 a phablet.

                      M 1 Reply Last reply 1 Sept 2018, 16:25 Reply Quote 0
                      • M Offline
                        mihael @marc_aurel
                        last edited by 1 Sept 2018, 16:25

                        @marc_aurel I don't remember if I did it this way but just connect a usb cable and then adb shell and you are inside the phone from the computer. Or just type that command for the updatr within the phone terminal app - you don't even need a computer, just the phone connected to internet.

                        M 1 Reply Last reply 1 Sept 2018, 20:31 Reply Quote 1
                        • M Offline
                          marc_aurel @mihael
                          last edited by 1 Sept 2018, 20:31

                          @mihael Thanks, this works now.

                          Unfortunately the settings of the new UBports still doesn't offer custom text size. This is a problem for visual impaired people. Has someone an idea, whether whis is on the roadmap?

                          Dekko is not working any more. Has someone a recommendation for an email app?

                          S 1 Reply Last reply 1 Sept 2018, 21:04 Reply Quote 0
                          • S Offline
                            Stefano @marc_aurel
                            last edited by 1 Sept 2018, 21:04

                            @marc_aurel DEKKO beta is here:

                            1 Reply Last reply Reply Quote 0
                            • F Offline
                              flohack @marc_aurel
                              last edited by 1 Sept 2018, 21:20

                              @marc_aurel BTW the password is the one of your PC, not the phone...

                              My languages: 🇦🇹 🇩🇪 🇬🇧 🇺🇸

                              1 Reply Last reply Reply Quote 0
                              • G Offline
                                GT
                                last edited by 8 Sept 2018, 17:30

                                Hi all, short question:

                                if I manually upgrade to OTA-4 following the described steps, will I lose my data and apps or will they remain intact on the device after the update? Thanks.

                                A S 2 Replies Last reply 8 Sept 2018, 17:42 Reply Quote 0
                                • A Offline
                                  advocatux @GT
                                  last edited by 8 Sept 2018, 17:42

                                  @gt you'll keep all your data as long as you don't check the wipe option.

                                  Anyhow, if your data is important for you, you should make a backup

                                  1 Reply Last reply Reply Quote 0
                                  • S Offline
                                    Stefano @GT
                                    last edited by 8 Sept 2018, 17:55

                                    @gt The apps that were not updated to 16.04 might( most likely) not work, data should stays intact.

                                    1 Reply Last reply Reply Quote 0
                                    • A Offline
                                      Aloys
                                      last edited by Aloys 9 Sept 2018, 21:34 9 Sept 2018, 21:23

                                      Hello,

                                      I tried to install 16.04 stable on FP2, with the method described above, but it failed. I did two attempt, both failed.
                                      I have currently 15.04rc22 and I did what is described in this post:
                                      [HowTo] [FP2] Update baseband & other firmware. Could it be the reason why it fail? or any idea?
                                      In fact I see that it seems to be a known or similar bug described in ubports installer issues. But not clear if there is a workaround or not?

                                      The installer I used is ubports-installer_0.1.21-beta_amd64.deb (running in Kubuntu 18.04).

                                      It starts correctly but then I have these screen:
                                      0_1536526896548_Screenshot_20180909_224708.png

                                      Then I close the installer. I have to remove the battery to restart the phone and it starts again with the 15.04rc22 (ouf!).
                                      I have one change: the screen at the boot is new (Fairphone powered by UBports and no more android).

                                      Here is the full log:

                                      me@mylaptop:~/Temp$ ubports-installer 
                                      Pug interceptor registered successfully
                                      debug: Welcome to the party
                                      debug: Killing all running adb servers...
                                      debug: Using native platform tools!
                                      debug: Running platform tool exec cmd adb kill-server
                                      debug: 
                                      debug: Running platform tool exec cmd adb -P 5038 kill-server
                                      debug: 
                                      debug: adb shell: echo 1
                                      debug: Running platform tool exec cmd adb -P 5038 shell echo 1
                                      debug: Successfully downloaded devices list
                                      warn: Running latest stable version.
                                      debug: 
                                      debug: adb shell: getprop ro.product.device
                                      debug: Running platform tool exec cmd adb -P 5038 shell getprop ro.product.device
                                      debug: 
                                      debug: getprop: FP2
                                      debug: adb shell: cat /etc/system-image/channel.ini
                                      debug: Running platform tool exec cmd adb -P 5038 shell cat /etc/system-image/channel.ini
                                      debug: 
                                      debug: adb shell: echo 1
                                      debug: Running platform tool exec cmd adb -P 5038 shell echo 1
                                      debug: 
                                      debug: reboot to bootloader
                                      debug: Running platform tool exec cmd adb -P 5038 reboot bootloader
                                      debug: 
                                      debug: reboot to bootloader [DONE] err:null
                                      debug: checking password
                                      debug: correct password
                                      debug: fastboot: wait for device
                                      info: Download startCheck
                                      info: checked: recovery-FP2.img
                                      info: /home/me/.cache/ubports/images/FP2/recovery-FP2.img already exists with the expected checksum, so download will be skipped
                                      info: checked: splash-FP2.img
                                      info: /home/me/.cache/ubports/images/FP2/splash-FP2.img already exists with the expected checksum, so download will be skipped
                                      info: Download complete
                                      info: done downloading(once listener)
                                      debug: fastboot: flash; [{"url":"http://cdimage.ubports.com/devices/recovery-FP2.img","checksum":"534cc2da2add4a2bd8136b01069ed7dbe432076659fd4780910b6910b916f77b","type":"recovery","path":"/home/me/.cache/ubports/images/FP2"},{"type":"splash","url":"http://cdimage.ubports.com/devices/splash-FP2.img","checksum":"2bf76ec909af34d9896a954cd6c4ed5ad114d6053e59b7a856325b4fcfca43cd","path":"/home/me/.cache/ubports/images/FP2"}]
                                      info: Booting into recovery image...
                                      error: Devices: Error: Fastboot: Unknown error:  downloading 'boot.img'...
                                      OKAY [  0.360s]
                                      booting...
                                      FAILED (remote: bootimage: incomplete or not signed)
                                      finished. total time: 0.361s
                                      
                                      info: STARTING OVER
                                      debug: Welcome to the party
                                      debug: Killing all running adb servers...
                                      debug: Using native platform tools!
                                      debug: Running platform tool exec cmd adb kill-server
                                      debug: 
                                      debug: Running platform tool exec cmd adb -P 5038 kill-server
                                      debug: 
                                      debug: adb shell: echo 1
                                      debug: Running platform tool exec cmd adb -P 5038 shell echo 1
                                      debug: Successfully downloaded devices list
                                      warn: Running latest stable version.
                                      debug:  message=Command failed: adb -P 5038 shell echo 1
                                      error: no devices/emulators found
                                      , stack=Error: Command failed: adb -P 5038 shell echo 1
                                      error: no devices/emulators found
                                      
                                         at ChildProcess.exithandler (child_process.js:282:12)
                                         at emitTwo (events.js:125:13)
                                         at ChildProcess.emit (events.js:213:7)
                                         at maybeClose (internal/child_process.js:921:16)
                                         at Socket.stream.socket.on (internal/child_process.js:348:11)
                                         at emitOne (events.js:115:13)
                                         at Socket.emit (events.js:210:7)
                                         at Pipe._handle.close [as _onclose] (net.js:549:12), killed=false, code=1, signal=null, cmd=adb -P 5038 shell echo 1
                                      debug: adb shell: echo 1
                                      debug: Running platform tool exec cmd adb -P 5038 shell echo 1
                                      debug:  message=Command failed: adb -P 5038 shell echo 1
                                      error: no devices/emulators found
                                      , stack=Error: Command failed: adb -P 5038 shell echo 1
                                      error: no devices/emulators found
                                      
                                         at ChildProcess.exithandler (child_process.js:282:12)
                                         at emitTwo (events.js:125:13)
                                         at ChildProcess.emit (events.js:213:7)
                                         at maybeClose (internal/child_process.js:921:16)
                                         at Socket.stream.socket.on (internal/child_process.js:348:11)
                                         at emitOne (events.js:115:13)
                                         at Socket.emit (events.js:210:7)
                                         at Pipe._handle.close [as _onclose] (net.js:549:12), killed=false, code=1, signal=null, cmd=adb -P 5038 shell echo 1
                                      debug: adb shell: echo 1
                                      debug: Running platform tool exec cmd adb -P 5038 shell echo 1
                                      debug:  message=Command failed: adb -P 5038 shell echo 1
                                      error: no devices/emulators found
                                      , stack=Error: Command failed: adb -P 5038 shell echo 1
                                      error: no devices/emulators found
                                      
                                         at ChildProcess.exithandler (child_process.js:282:12)
                                         at emitTwo (events.js:125:13)
                                         at ChildProcess.emit (events.js:213:7)
                                         at maybeClose (internal/child_process.js:921:16)
                                         at Socket.stream.socket.on (internal/child_process.js:348:11)
                                         at emitOne (events.js:115:13)
                                         at Socket.emit (events.js:210:7)
                                         at Pipe._handle.close [as _onclose] (net.js:549:12), killed=false, code=1, signal=null, cmd=adb -P 5038 shell echo 1
                                      debug: adb shell: echo 1
                                      debug: Running platform tool exec cmd adb -P 5038 shell echo 1
                                      debug:  message=Command failed: adb -P 5038 shell echo 1
                                      error: no devices/emulators found
                                      , stack=Error: Command failed: adb -P 5038 shell echo 1
                                      error: no devices/emulators found
                                      
                                         at ChildProcess.exithandler (child_process.js:282:12)
                                         at emitTwo (events.js:125:13)
                                         at ChildProcess.emit (events.js:213:7)
                                         at maybeClose (internal/child_process.js:921:16)
                                         at Socket.stream.socket.on (internal/child_process.js:348:11)
                                         at emitOne (events.js:115:13)
                                         at Socket.emit (events.js:210:7)
                                         at Pipe._handle.close [as _onclose] (net.js:549:12), killed=false, code=1, signal=null, cmd=adb -P 5038 shell echo 1
                                      debug: adb shell: echo 1
                                      debug: Running platform tool exec cmd adb -P 5038 shell echo 1
                                      debug:  message=Command failed: adb -P 5038 shell echo 1
                                      error: no devices/emulators found
                                      , stack=Error: Command failed: adb -P 5038 shell echo 1
                                      error: no devices/emulators found
                                      
                                         at ChildProcess.exithandler (child_process.js:282:12)
                                         at emitTwo (events.js:125:13)
                                         at ChildProcess.emit (events.js:213:7)
                                         at maybeClose (internal/child_process.js:921:16)
                                         at Socket.stream.socket.on (internal/child_process.js:348:11)
                                         at emitOne (events.js:115:13)
                                         at Socket.emit (events.js:210:7)
                                         at Pipe._handle.close [as _onclose] (net.js:549:12), killed=false, code=1, signal=null, cmd=adb -P 5038 shell echo 1
                                      debug: adb shell: echo 1
                                      debug: Running platform tool exec cmd adb -P 5038 shell echo 1
                                      debug:  message=Command failed: adb -P 5038 shell echo 1
                                      error: no devices/emulators found
                                      , stack=Error: Command failed: adb -P 5038 shell echo 1
                                      error: no devices/emulators found
                                      
                                         at ChildProcess.exithandler (child_process.js:282:12)
                                         at emitTwo (events.js:125:13)
                                         at ChildProcess.emit (events.js:213:7)
                                         at maybeClose (internal/child_process.js:921:16)
                                         at Socket.stream.socket.on (internal/child_process.js:348:11)
                                         at emitOne (events.js:115:13)
                                         at Socket.emit (events.js:210:7)
                                         at Pipe._handle.close [as _onclose] (net.js:549:12), killed=false, code=1, signal=null, cmd=adb -P 5038 shell echo 1
                                      debug: adb shell: echo 1
                                      debug: Running platform tool exec cmd adb -P 5038 shell echo 1
                                      debug:  message=Command failed: adb -P 5038 shell echo 1
                                      error: no devices/emulators found
                                      , stack=Error: Command failed: adb -P 5038 shell echo 1
                                      error: no devices/emulators found
                                      
                                         at ChildProcess.exithandler (child_process.js:282:12)
                                         at emitTwo (events.js:125:13)
                                         at ChildProcess.emit (events.js:213:7)
                                         at maybeClose (internal/child_process.js:921:16)
                                         at Socket.stream.socket.on (internal/child_process.js:348:11)
                                         at emitOne (events.js:115:13)
                                         at Socket.emit (events.js:210:7)
                                         at Pipe._handle.close [as _onclose] (net.js:549:12), killed=false, code=1, signal=null, cmd=adb -P 5038 shell echo 1
                                      debug: adb shell: echo 1
                                      debug: Running platform tool exec cmd adb -P 5038 shell echo 1
                                      debug:  message=Command failed: adb -P 5038 shell echo 1
                                      error: no devices/emulators found
                                      , stack=Error: Command failed: adb -P 5038 shell echo 1
                                      error: no devices/emulators found
                                      
                                         at ChildProcess.exithandler (child_process.js:282:12)
                                         at emitTwo (events.js:125:13)
                                         at ChildProcess.emit (events.js:213:7)
                                         at maybeClose (internal/child_process.js:921:16)
                                         at Socket.stream.socket.on (internal/child_process.js:348:11)
                                         at emitOne (events.js:115:13)
                                         at Socket.emit (events.js:210:7)
                                         at Pipe._handle.close [as _onclose] (net.js:549:12), killed=false, code=1, signal=null, cmd=adb -P 5038 shell echo 1
                                      debug: adb shell: echo 1
                                      debug: Running platform tool exec cmd adb -P 5038 shell echo 1
                                      debug:  message=Command failed: adb -P 5038 shell echo 1
                                      error: no devices/emulators found
                                      , stack=Error: Command failed: adb -P 5038 shell echo 1
                                      error: no devices/emulators found
                                      
                                         at ChildProcess.exithandler (child_process.js:282:12)
                                         at emitTwo (events.js:125:13)
                                         at ChildProcess.emit (events.js:213:7)
                                         at maybeClose (internal/child_process.js:921:16)
                                         at Socket.stream.socket.on (internal/child_process.js:348:11)
                                         at emitOne (events.js:115:13)
                                         at Socket.emit (events.js:210:7)
                                         at Pipe._handle.close [as _onclose] (net.js:549:12), killed=false, code=1, signal=null, cmd=adb -P 5038 shell echo 1
                                      debug: Killing all running adb servers...
                                      debug: Using native platform tools!
                                      debug: Running platform tool exec cmd adb kill-server
                                      Good bye!
                                      debug: 
                                      debug: Running platform tool exec cmd adb -P 5038 kill-server
                                      debug: 
                                      
                                      
                                      me@mylaptop:~/Temp$
                                      
                                      A 1 Reply Last reply 9 Sept 2018, 23:17 Reply Quote 0
                                      • A Offline
                                        advocatux @Aloys
                                        last edited by 9 Sept 2018, 23:17

                                        @ublublu @lionelb has reported success finally going from vivid to xenial on a FP2 using UBports Installer version 0.1.12-beta (YMMV).

                                        1 Reply Last reply Reply Quote 1
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