UBports Shop
-
@epierre almost 3 months later and nothing, is this normal? who I can contact about this?
-
@kcir No, this is not normal. Same issue, sales@ubports.com way to slow to respond (> 1 month in my case). Not sure what the problem is but I would expect a faster response if e.g. a client's credit card was charged after a web site crash when no order was placed.
-
@kcir Could I please ask that you send an email to sales@ubports.com stating what has happenend and let me know when you have done so. In the mean time I will pass this on as well. I can only apologise that your issue has taken so long to be dealt with.
-
@kcir did you get a response yet?
-
@commisde All I can report is that no further issues have been brought to my attention. If they continue to be a problem please let us know.
-
@lakotaubp hereby i let you know, that you received an email by info@ubports.com edit: no offence, i guess you received the email edit2: you meaning you as a representative of ubports.com
-
@commisde ok so you have still not had an answer? Please PM me the details when sent, contents and so on and I will look into it.
-
@commisde Have you tried sales@ubports.com
-
@lakotaubp no, only info@ubports.com
-
@commisde Please try the sales one and let me know how it goes.