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    Network (and Wi-fi) Indicators problem

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    • G
      GIEMME last edited by GIEMME

      Good afternoon.
      I have a problem with the network indicator on phone's top bar.
      In practice, the "nets" section is empty and does not allow me to do anything.
      The two triangles of the signal reception are not displayed. Even if the phone can receive and send calls by choosing one of the two operators, Telegram (for example) receives messages but can not send them because it indicates that it is looking for connection. Can I reset the top bar at some point without resetting the phone? I think the problem may be resolved with update R02, but the phone will not update because it asks me to connect to wi-fi and I can't. Even on the Wi-fi tesk, in fact, I only see the previous networks, but I cannot choose which network to connect .....
      Thank You.
      Gabriele

      BQ Aquaris E4.5 since 2015

      advocatux 1 Reply Last reply Reply Quote 0
      • advocatux
        advocatux @GIEMME last edited by advocatux

        @GIEMME what phone model do you have? (BQ Aquaris E4.5?). What UBports version?

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        • G
          GIEMME last edited by

          yes sorry. E4.5 (Krillin) with the last version of Ubports 15.04 stable

          BQ Aquaris E4.5 since 2015

          advocatux 1 Reply Last reply Reply Quote 0
          • advocatux
            advocatux @GIEMME last edited by advocatux

            @GIEMME I have that phone model and running that OTA and I don't have that sort of problems you are experiencing. If I were you, I would reset the phone.

            Edit: your signature has an extra "c" in Aquaris 😉

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              GIEMME last edited by

              Yeah. I even worked perfectly. The problem occurred when I did (some days ago) update the Ubploys App.
              It did not shut down the Ubport update, so I restarted the phone and the problem appeared .....
              PS Thanks for the signal, I correct the error

              BQ Aquaris E4.5 since 2015

              advocatux 1 Reply Last reply Reply Quote 0
              • advocatux
                advocatux @GIEMME last edited by

                @GIEMME what is "Ubploys App"?

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                  GIEMME @advocatux last edited by GIEMME

                  @advocatux Ubport App.... sorry 😞

                  BQ Aquaris E4.5 since 2015

                  advocatux 1 Reply Last reply Reply Quote 0
                  • G
                    GIEMME last edited by GIEMME

                    This is what I see....!
                    0_1503069943380_photo_2017-08-18_17-21-00.jpg

                    and
                    0_1503069953274_photo_2017-08-18_17-21-07.jpg

                    BQ Aquaris E4.5 since 2015

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                    • advocatux
                      advocatux @GIEMME last edited by

                      @GIEMME but that app doesn't do anything really, just shows some text and little more.

                      Did you reset the phone?

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                      • G
                        GIEMME @advocatux last edited by GIEMME

                        @advocatux Yes, I know. It's a simply page with some links. I think my problem was to restart the phone before the app update was completed

                        BQ Aquaris E4.5 since 2015

                        advocatux 1 Reply Last reply Reply Quote 0
                        • advocatux
                          advocatux @GIEMME last edited by

                          @GIEMME reset the phone. If that doesn't work, empty .cache directory and reset the phone.

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                            GIEMME @advocatux last edited by

                            @advocatux The reset of the phone was what I wanted to avoid by not having to reinstall all the apps and import contacts directory, various wi-fi passwords, and so on.

                            BQ Aquaris E4.5 since 2015

                            advocatux 1 Reply Last reply Reply Quote 0
                            • advocatux
                              advocatux @GIEMME last edited by

                              @GIEMME no, I don't mean you need to reinstall UBports, I do mean you must restart your phone.

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                                GIEMME @advocatux last edited by

                                @advocatux Is what I did many times, but without results .... 😞

                                BQ Aquaris E4.5 since 2015

                                advocatux H 2 Replies Last reply Reply Quote 0
                                • advocatux
                                  advocatux @GIEMME last edited by

                                  @GIEMME did you delete the cache?

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                                  • H
                                    hans1977se @GIEMME last edited by

                                    @GIEMME Did you leave the phone off for half a minute before starting it again? Sometimes that can help because all chips in the phone loose their power and therefore their state.

                                    Otherwise I suggest suggest doing backup with rsync as described in the wiki. After that re-install and restore.

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                                    • G
                                      GIEMME @hans1977se last edited by

                                      @hans1977se Yes, I try... but nothing....
                                      Thanks

                                      BQ Aquaris E4.5 since 2015

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                                      • G
                                        GIEMME last edited by

                                        At the end I've reset my phone... now it's OK. Thanks to all for support.
                                        GM

                                        BQ Aquaris E4.5 since 2015

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                                        • S
                                          Scym last edited by Scym

                                          I had this exact problem this week. I know what caused it for me. I used Tweakgeek to delete de External drive app on my Nexus 5 because there is no SD slot on the Nexus 5 and I didn't want to see the icon anymore.

                                          My phone started to overheat and use battery like crazy. I restarted the phone and there was no more network indicator like in your screenshots. Also, for some reason all my unused space started to fill up (with error logs I bet).

                                          I updated from the legacy channel to OTA 1 and it didn't resolve the problem. I flashed the phone to OTA 1 and now it's resolved.

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