UI for MMS errors

Keneda · 30 Oct 2020, 09:30

Normal messages never are red on my phone, so it doesn't look quite normal.

mymike · 30 Oct 2020, 14:27

@mymike
I totally agree that it looks like a "regular" message.
Though other error messages are also displayed like this.

Can you please make me an example? I know that when it fails to send an SMS the message bubble gets red, but inside the bubble there is the text you wrote, not an error message from the app...

mymike · 30 Oct 2020, 14:58

These are some ideas to display the error without the bubble...

AppLee · 30 Oct 2020, 16:40

@mymike said in UI for MMS errors:

I know that when it fails to send an SMS the message bubble gets red, but inside the bubble there is the text you wrote, not an error message from the app...

Yes you're right.
My point was that red already point towards an error.
I welcome your idea to make it more obvious and maybe we need to find an homogeneous way to show errors within the messenger.

The option I like the most is the one with both the vertical bar and the "!"

lduboeuf · 30 Oct 2020, 17:24

@mymike Oh that's nice
So can we vote for one of them ?. @CiberSheep maybe can also tell ?

CiberSheep · 30 Oct 2020, 19:01

Interesting. I like the ones with round icon and left red bar. Maybe smaller icon and centered text?

Is the idea to show it as if it was a message without bubble?

lduboeuf · 30 Oct 2020, 20:34

do we have already that icon on UT?

CiberSheep · 30 Oct 2020, 20:37

@lduboeuf
dialog-warning-symbolic

^____^ not quite the same but it the one used in UTTT for example

mymike · 30 Oct 2020, 20:53

@lduboeuf I took it from other icons like transfer-error, where it is put in a corner (see here)

jezek · 30 Oct 2020, 22:16

@AppLee said in UI for MMS errors:

My point was that red already point towards an error.

Pardon my intrusion. I think an error shouldn't differ only with color. It's good practice to presume that user is colorbind, or the display is only b/w, etc. Just saying.

Btw, I like the one with round icon and left red bar, as @CiberSheep does.

domubpkm · 31 Oct 2020, 02:37

@lduboeuf
simple, clear and visible with no frills: my favourite

lduboeuf · 31 Oct 2020, 10:57

Thanks for the propositions, i will try my best, and come back here
I've found mail-mark-important in actions/scalable very closed to the red icon. I guess i can apply a red ColorOverlay to it.

Fla · 31 Oct 2020, 21:11

IMO the text is too long.I'll think about a better message.

Would it be possible to add a link to automatically pull the MMS ?

lduboeuf · 31 Oct 2020, 21:24

@Fla said in UI for MMS errors:

IMO the text is too long.I'll think about a better message.

Thanks ( i hope it will not change that much, because i need to update each time in 2 project... )

Would it be possible to add a link to automatically pull the MMS ?

That the final goal, but another story that i can't do alone. For instance only notify the user a MMS was lost: see here for discussion: https://forums.ubports.com/topic/5100/the-mms-lost-story/7

lduboeuf · 1 Nov 2020, 21:46

That is what i've got after fighting some time with QML Layout...

in thread list:

Fla · 2 Nov 2020, 21:39

I would propose the following text: "You received an MMS that could not be downloaded because your internet connection was disabled. Please activate it and ask the sender to try again".

Also, about the design, can you please try to put the content of your last mock up (including the exclamation mark and the red border) inside the message bubble of the sender, and written in italic? That way it really shows that a message should have been received there.