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    No MMS on Vollaphone with Free Mobile ?

    Scheduled Pinned Locked Moved Volla Phone
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      • AppLeeA Offline
        AppLee @maagalie
        last edited by

        Hi and welcom @maagalie
        Does it mean that you solved your issue ?

        BTW I moved the thread to the subforum dedicated to the Vollaphone.
        I guess MMS not working when wifi is on is somehow device specific.
        If someone can confirm the bug it then shall be reported in the issue tracker...

        stanwoodS 1 Reply Last reply Reply Quote 0
        • stanwoodS Offline
          stanwood @AppLee
          last edited by

          @applee So I have just tested MMS with WiFi activated and connected on the Vollaphone.

          Test 1: Nexus 5 OTA-15 Stable WiFi on, sending a picture to Vollaphone OTA-15 Stable WiFi on. Result: Succeed

          Test 2: Vollaphone OTA-15 Stable WiFi on, sending a picture to Nexus 5 OTA-15 Stable WiFi on. Result: Succeed

          Used carrier: Salt (Switzerland) with both devices.

          So it seems that it's not a general issue with the Vollaphone.

          However, I recognize that there are randomly some troubles using SMS and MMS with the Vollaphone (incoming + outgoing). Only workaround in these cases is to delete the message, reboot phone and try again.
          The occurrence of errors is close to 10 to 15% failure rate (regardless of WiFi in all likelihood) hard to say exactly...

          Redmi Note 9S Stable
          If God has a computer, it must be a GNU/Linux

          M 1 Reply Last reply Reply Quote 1
          • M Offline
            maagalie @stanwood
            last edited by

            @stanwood

            Hi
            Thanks for your contributions !
            with my french operator Free mobile :
            I confirm that I can't send nor receive MMS to myself or to another person Wifi on
            But I can perfectly send and receive MMS to myself or to another person Wifi off

            stanwoodS AppLeeA 2 Replies Last reply Reply Quote 0
            • stanwoodS Offline
              stanwood @maagalie
              last edited by

              @maagalie Thanks four your input.
              Generally Vollaphone is (was?) shipped with OTA-14, which was known to have bugs in the telephony and messaging layers.
              Did you update your Vollaphone to OTA-15?

              Redmi Note 9S Stable
              If God has a computer, it must be a GNU/Linux

              M 1 Reply Last reply Reply Quote 0
              • AppLeeA Offline
                AppLee @maagalie
                last edited by

                @maagalie
                Ok so it's probably an APN issue based on @Emphrath experience with "free mobile".
                To narrow it down, have you tried wifi on but not connected to a known SSID (I mean outside your home your wifi is turned on but you are using cellular data) ?

                M 1 Reply Last reply Reply Quote 0
                • M Offline
                  maagalie @stanwood
                  last edited by

                  @stanwood

                  Vollaphone OTA-15 ... I'll wait for further updates !

                  1 Reply Last reply Reply Quote 0
                  • M Offline
                    maagalie @AppLee
                    last edited by

                    @applee

                    It doesn't seem to work even when Wifi ON but not connected to Wifi at home

                    E 1 Reply Last reply Reply Quote 0
                    • E Offline
                      Emphrath @maagalie
                      last edited by

                      @maagalie That's really weird. Any other person with a Volla can confirm this ?

                      1 Reply Last reply Reply Quote 0
                      • M Offline
                        marco
                        last edited by

                        @Emphrath Hi, I have just configured my volla - i'm also in france, it's bouygues telecom not Free but it seems i was able to send mms even with the wifi activated

                        D 1 Reply Last reply Reply Quote 0
                        • D Offline
                          domubpkm @marco
                          last edited by

                          @marco Hi.
                          You have a Volla and you say you are able to send MMS with Bouygues now ?
                          Can you confirm it works now with MMS (not SMS ) ? In what channel does it work ?

                          M 1 Reply Last reply Reply Quote 0
                          • M Offline
                            marco @domubpkm
                            last edited by

                            @domubpkm Yes it works with MMS both sending and receiving. I can access my phone at the moment but i'll post the settings as soon as i can

                            M 1 Reply Last reply Reply Quote 0
                            • M Offline
                              marco @marco
                              last edited by

                              @marco said in No MMS on Vollaphone with Free Mobile ?:

                              @domubpkm Yes it works with MMS both sending and receiving. I can access my phone at the moment but i'll post the settings as soon as i can

                              ok so
                              name: mms
                              access point name: mmsbougtel.com
                              mmsc: http://mms.bouyguestelecom.fr/mms/wapenc
                              proxy: 62.201.129.226
                              port 8080
                              no username or pass

                              connection type selected is 4G
                              cell data on

                              D 1 Reply Last reply Reply Quote 0
                              • D Offline
                                domubpkm @marco
                                last edited by

                                @marco Ok. I always used these parameters and it doesn't work for me on the Volla ONLY. Maybe Bouygues has different SIMS using different protocols, and you have a recent SIM ? What do you read (or you can do a screenshot) on your smartphone when you go on this link http://ipv6test.google.com/ ? For me, i don't have Ipv6. Thanks.

                                M 1 Reply Last reply Reply Quote 0
                                • M Offline
                                  marco @domubpkm
                                  last edited by

                                  @domubpkm

                                  On test it says:
                                  No problems detected.

                                  You don’t have IPv6, but you shouldn’t have problems on websites that add IPv6 support.

                                  As for the sim yes it is super recent, from february

                                  D 1 Reply Last reply Reply Quote 1
                                  • D Offline
                                    domubpkm @marco
                                    last edited by

                                    @marco said in No MMS on Vollaphone with Free Mobile ?:

                                    for the sim yes it is super recent,

                                    Okay. At least that's a start.. Something probably changed. I'll try to find an open store (because Covid) and ask around. Thank you.

                                    1 Reply Last reply Reply Quote 0

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