Dekko2 could not load email
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Hi everyone, I'm new with UT and I'm trying to use dekko2 but when i receive a mail i can't open it :
Error: Could not load: file:///opt/click.ubuntu.com...[...]...DefaultMessagePage.qml:119 Type DekkoWebView unavailable
For now it's not easy to configure Dekko so I don't understand what to do with this...
Thanks for help... -
Hi again,
I did not say i installed UT on a XPERIA X without any problem and it works great... I just upgrade Dekko2, it was not working before, with just a white screen, but now I can use it and send mails, receive them but not open any, even those i've sent...
If someone can help me, i really thanks... -
@sam_villemur can you please check in the system setting for updates? If i remember correct, there are some fixes in one of the last updates.
Meizu MX4 16.04 | Nexus 5 16.04
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@stefwe do you speak about the updates of dekko? I just update few days ago... If you speak about settings in UT i don't find "updates"...
Thanks -
@stefwe Ok I understood updates in the settings but all is new and especially dekko2 because it was not working before and since i updated, it open and i can send mails but not open them.
I think it's maybe about permissions, the error message seems to say that the type of file is "unavailable"... -
@sam_villemur Which X model is it you have? Dekko2 should be working ok. Just wondering if it is an issue on that device only. I am not have issues on my OP3 on the Dev channel for instance.
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@sam_villemur on what channel you are? Devel rc or stable? Are you using armhf or arm64?
Meizu MX4 16.04 | Nexus 5 16.04
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@lakotaubp My Xperia X is F5121
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@stefwe I think is Stable, I just followed the UBports installer, Ubuntu16.04 LTS armhf (20210201)
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@sam_villemur Might be worth checking here to see if an issue has been posted already http://github.com/ubports
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Re: Dekko2 could not load email
Thanks everyone,
i did not find any way on github but i continue to look...
something about : Type dekkoWebView unavailable and DekkowebView.qml:192 TypeQQC2.Dialog unavailable -
Hi again,
I've posted one week ago i could not not load my mails in dekko2.
It's not resolved, i didn't find nothing to fix it.
I copy here the error message :
Error: could not load: File:///opt.click.ubuntu.com/dekko2.dekkoproject/0.3.3/lib/arm-linux-gnueabihf/bin/plugins/ubunu/mail/messageview
DefaultMessagePage.qml:119 Type DekkoWebView unavailable
file:///opt/click.ubuntu.com/dekko2.dekkoproject/0.3.3/lib/arm-linux-gnueabihf/bin/plugins/ubunu/mail/webview/DekkoWebView.qml:192 Type QQC2.Dialog unavailable
file:///usr/lib/arm-linux-gnueabihf/qt5/qml/QtQuick/Controls.2/Suru/Dialog.qml:68 ElevationEffect is not a typeI'm new with UT so i don't understand very well what i can try...
Please, help me... -
Basic troubleshooting would be :
1- Try to reboot the phone
2- Try to wipe the cache for said app
3- Try to uninstall the app and reinstall itIf you don't have valuable settings, you can also try 3 and deleting cache and config files.
You can act on the cache and config of an app using UT Tweak Tool (this is an app you can find in the Open Store) -
@sam_villemur
Use code tag to put some on the forum, it clearer to read ^^Error: could not load: File:///opt.click.ubuntu.com/dekko2.dekkoproject/0.3.3/lib/arm-linux-gnueabihf/bin/plugins/ubunu/mail/messageview DefaultMessagePage.qml:119 Type DekkoWebView unavailablefile:///opt/click.ubuntu.com/dekko2.dekkoproject/0.3.3/lib/arm-linux-gnueabihf/bin/plugins/ubunu/mail/webview/DekkoWebView.qml:192 Type QQC2.Dialog unavailablefile:///usr/lib/arm-linux-gnueabihf/qt5/qml/QtQuick/Controls.2/Suru/Dialog.qml:68 ElevationEffect is not a type -
@applee
Hello, thanks for your answer,
whithout the cache : same problem
I uninstall the app and reinstall it but same problem. -
@sam_villemur Before uninstalling use UT Tweak Tool to first clear cache, data and config then delete dekko and restart the phone and try installing again.
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@lakotaubp
yes that's what i done,
...the "copies and folders" are empties but there is not an option "received"
