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    Can't update Aquaris M10 FHD Frieza

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      • KenedaK Offline
        Keneda
        last edited by

        Your PC's on Linux or windows?

        Did you put FH10 in dev mode before trying?

        2015-2023 : Meizu MX4 ☠️⚰️✝️
        2023-2024 : Nexus 5 ☠️⚰️✝️
        2024-***** : FPOS Fairphone 5 waiting UT for freedom 😉
        🇲🇫🇬🇧

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        • S Offline
          stefan_hdb
          last edited by

          I flashed the same device a few days ago. Before you run the tool from UBports, you will start the SP_flashtool. In my case that did not start, and I looked into the guidance https://wiki.ubuntuusers.de/Ubuntu_Touch/flash_tool/. They mention a BROM-error - as recommended there I disabled the modemmanager, and started the SP_flashtool again. This time it ran through, and after the UBports-tool is successful.

          Stefan
          happy to run Ubuntu Touch on Sony Xperia X, Lenovo TBX306-FA

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          • N Offline
            nterr
            last edited by

            Thanks for your answers.

            No better luck so far... tried a different cable and usb port. Still the same...

            Tried installing the original ROM, I don't have any error, flash_tool tells me everything went fine... and the tablet still freezes at the "powered by ubuntu" splash screen...
            Same goes with ubports-installer...

            LakotaubpL 1 Reply Last reply Reply Quote 0
            • LakotaubpL Offline
              Lakotaubp @nterr
              last edited by

              @nterr This might be useful it might not https://web.archive.org/web/20180118130643/http://www.mibqyyo.com/en-articles/2015/09/16/ubuntu-android-installation-process-for-bq-aquaris-e4-5-and-e5 process is the same for your device.

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              • N Offline
                nterr
                last edited by

                Thanks.

                Got the old rom working (OTA15).

                Still can't get ubports-installer to install the update correctly. Still the same problem I described in my first post.
                Basically I'm still stuck at the exact same point.

                I forgot to respond to this :

                • Yes dev mode was activated
                • I'm on linux.
                M LakotaubpL 2 Replies Last reply Reply Quote 0
                • M Offline
                  Marathon2422 @nterr
                  last edited by Marathon2422

                  @nterr
                  when you turned dev mode on did you get The little window and click the " ALLOW " option ,like you do with adb connection.
                  i forgot to say ,you should reboot after doing that. ( i have this device and swap OS`s , it can be picky at times).
                  if you still have no access to it, reflash Ubuntu with flashtool ( not with the Format all option).
                  if you are "bricked" pull the cover off ( no wires are stuck to anything ) disconnect the battery , reflash wth flash tool ,then reconnect battery , and try again.

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                  • LakotaubpL Offline
                    Lakotaubp @nterr
                    last edited by

                    @nterr If you can use the snap installer try that, you can watch in a terminal where the issue arrives. Reboot to recovery and clear cache and try again with the snap installer. We have had a few issues recently with adb dropping out for some reason you could also try checking thats is working ok.

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                    • N Offline
                      nterr
                      last edited by

                      Flashed back to the old rom with flash tool (ota15, working fine), checked if dev mode was correctly activated, it was, rebooted just in case, rebooted again, cleared cashed, used ubpoters-installers from the snap repo, rebooted to bootloader, and everything just seems to work fine... This is what I get in the terminal :

                      info: Welcome to the UBports Installer version 0.4.18-beta!
                      info: Downloaded file 1 of 1
                      checked: keyring-4c4e7ef380ebcfa2c31084efa199138e93bfed8fc58aa3eb06bdf75a78af9b57.tar.xz true
                      checked: version-9.tar.xz true
                      checked: device-6e23e473ab0b5bd2baa820e442b41d22fe20d76f8ca984e2fb22bf47597a5eb0.tar.xz true
                      checked: ubports-a1f443971032f2b6a03ed6f83d3340e026d59bfbe1625b259fb77eb05fa2b6a9.tar.xz true
                      info: All done! Your device will now reboot and complete the installation. Enjoy exploring Ubuntu Touch!

                      But it's still stuck at "installing ubuntu update."

                      AppLeeA LakotaubpL 2 Replies Last reply Reply Quote 0
                      • AppLeeA Offline
                        AppLee @nterr
                        last edited by AppLee

                        @nterr
                        This step can take some time to proceed.
                        The installation files were successfully copied to the phone.
                        But now it needs to unpack it and put it in the right partitions. I don't remember how long it can take, but it's safer if your phone is fully charged or plugged to a wall socket.

                        What is the current status ?

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                        • N Offline
                          nterr
                          last edited by

                          Just what you said, plugged to a wall socket and stuck at "installing ubuntu update" for an hour or so... 😉 Last time I waited a couple of hours, since installer says it should take 5 minutes I assumed it was just stuck. I guess I'll try to wait longer this time...

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                          • hankschwieH Offline
                            hankschwie
                            last edited by hankschwie

                            Hi!

                            Perhaps it would be a good idea to try a manual installation? Unfortunately I can't find the instructions; they used to be on the old device pages, but the link is gone from the new device pages... I just asked over there where to find the instructions nowadays :https://forums.ubports.com/post/31321

                            Maybe @AppLee knows where to find them?

                            AppLeeA 1 Reply Last reply Reply Quote 0
                            • AppLeeA Offline
                              AppLee @hankschwie
                              last edited by

                              @hankschwie said in Can't update Aquaris M10 FHD Frieza:

                              Maybe @AppLee knows where to find them?

                              Sorry : no idea
                              I only went through flashing with my N5 one time and with the PinePhone.
                              Both were extremely easy.

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                              • hankschwieH Offline
                                hankschwie
                                last edited by hankschwie

                                I thought that by doing a manual installation we probably are able to locate the "trouble spot", and get an idea what goes wrong here....

                                Hm. Sometimes it helps to use a TWRP recovery to clean the cache thoroughly. Perhaps it is worth a try, https://eu.dl.twrp.me/freezerfhd/

                                Or have a look at this post: https://forums.ubports.com/post/1617 The trouble is: not enough space left in the cache...

                                Could you try an adb shell df -h command in recovery mode? That should show us the space left on the device, and the cache partition

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                                • LakotaubpL Offline
                                  Lakotaubp @nterr
                                  last edited by

                                  @nterr This is a bit odd. Did you choose the wipe option when installing (if you have backed up your stuff first). Try rebooting to recovery use the options to clear the cache and try again.

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                                  • N Offline
                                    nterr
                                    last edited by

                                    adb shell "df -h"

                                    • daemon not running. starting it now on port 5037 *
                                    • daemon started successfully *
                                      Filesystem Size Used Available Use% Mounted on
                                      tmpfs 981.1M 36.0K 981.0M 0% /dev
                                      tmpfs 981.1M 12.0K 981.0M 0% /tmp
                                      /dev/block/platform/mtk-msdc.0/by-name/userdata
                                      9.3G 319.4M 9.0G 3% /data
                                      /dev/block/platform/mtk-msdc.0/by-name/system
                                      3.8G 480.2M 3.3G 12% /cache

                                    Well I tried already before posting what's said in this other post. But I can try all over again just in case I did smthing wrong along the way...
                                    Tried too to install it a few different ways, using the wipe option or not, rc and stable...

                                    What's TWRP and how should I use it ?

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                                    • hankschwieH Offline
                                      hankschwie
                                      last edited by hankschwie

                                      TWRP is an alternative recovery, which offers quite a few things you can perform from "outside" the main system. It is flashed to the recovery partition of the device using fastboot - it replaces the recovery provided by UT or the original OS. It can be used to root android devices, create backups etc, or flash the whole system with custom-ROMs. In this case it could be useful to clear the cache partition completely.

                                      You would have to download the image from the linked twrp-site, and flash the recovery as described on the the webside. Afterwards you would have to reboot in this recovery (adb reboot recovery), and then use the tools to wipe the cache, or perhaps even erase the whole system to retry with the UBports Installer.

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                                      • N Offline
                                        nterr
                                        last edited by

                                        Ok thanks, I'll try that !

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                                        • N Offline
                                          nterr
                                          last edited by

                                          Wiped everything successfully through TWRP. Tried again. No better luck... Stuck again... 😞
                                          I guess these manual installation instructions would indeed be the best way to understand where the installation goes wrong...
                                          (thanks for asking in this other thread btw)

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                                          • hankschwieH Offline
                                            hankschwie
                                            last edited by

                                            Last thing I can think of: Try to flash a recent Android version onto the tablet, and then try again...

                                            I hope we can relocate the instructions - but I can't find it on https://web.archive.org/web, I always end up on the new device page without the instructions...

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                                            • hankschwieH Offline
                                              hankschwie
                                              last edited by hankschwie

                                              Found this; https://forums.ubports.com/user/themoose007 , run installer as root... https://forums.ubports.com/post/11636

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