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    Oneplus One failed

    Scheduled Pinned Locked Moved Solved Support
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      • D Offline
        domubpkm @w0lf3n
        last edited by

        @w0lf3n Installed UT by the installer on OPO always gave me problems, but never on the command line.
        If you can't do it through the installer, I suggest you to try this simple procedure:

        • put the OPO in fastboot mode;

        • Plug the OPO into the laptop;

        • Run the command line under the terminal (copy and paste the following)

          sudo ubuntu-device-flash --server=https//system-image.ubports.com touch --device=bacon --channel=ubports-touch/16.04/stable --bootstrap --wipe
          

        Let the procedure go until UT is installed on the OPO, this should take some time.

        Y 1 Reply Last reply Reply Quote 0
        • LakotaubpL Offline
          Lakotaubp @w0lf3n
          last edited by

          @w0lf3n When booted back into the existing os does the phone work ok. When connected to your pc/laptop and the screen unlocked it should show as 'android device' in your file system and you should be able to access the OPOs file system. You need MTP mode for that.

          W 1 Reply Last reply Reply Quote 0
          • W Offline
            w0lf3n @Lakotaubp
            last edited by

            @Lakotaubp

            Phone works OK in original OS but computer doesn't recognise the phone. Tethering won't work.

            LakotaubpL 1 Reply Last reply Reply Quote 0
            • LakotaubpL Offline
              Lakotaubp @w0lf3n
              last edited by

              @w0lf3n If you are trying with the USB tethering option, that is not the option you want. You need File transfer option, can't remember if that isexactly what it is called or not but not usb tethering.

              W 1 Reply Last reply Reply Quote 1
              • W Offline
                w0lf3n @Lakotaubp
                last edited by

                @Lakotaubp said in Oneplus One failed:

                @w0lf3n If you are trying with the USB tethering option, that is not the option you want. You need File transfer option, can't remember if that isexactly what it is called or not but not usb tethering.

                I'm selecting mtp file transfer but nothing is happening.

                LakotaubpL 1 Reply Last reply Reply Quote 0
                • LakotaubpL Offline
                  Lakotaubp @w0lf3n
                  last edited by

                  @w0lf3n Now you have that option retry typing (with the phone in normal mode)

                  adb devices

                  in a terminal. What do you get.

                  W 1 Reply Last reply Reply Quote 0
                  • W Offline
                    w0lf3n @Lakotaubp
                    last edited by

                    @Lakotaubp said in Oneplus One failed:

                    @w0lf3n Now you have that option retry typing (with the phone in normal mode)

                    adb devices

                    in a terminal. What do you get.

                    List of devices attached

                    • daemon not running. Starting it now on port 5037*
                    • daemon stared successfully *
                    1 Reply Last reply Reply Quote 0
                    • D Offline
                      domubpkm
                      last edited by

                      I'm relying on the Snap version of the installer on the laptop but maybe it's not vital BUT :

                      I suggest you to try things IN THIS ORDER in your LInux Laptop IF this has not been the case :

                      • DON'T START THE INSTALLER RIGHT AWAY...
                      • put your phone in developer mode (I think you've already done it);
                      • plugging in the phone;
                      • type adb devices in terminal : your phone should be listed and detected (i hope !).
                      • NOW, LAUNCH THE INSTALLER and follow the installation procedure.

                      And if it's doesn't work, you can always try the command line procedure i gave you.

                      Good luck !

                      W 1 Reply Last reply Reply Quote 0
                      • W Offline
                        w0lf3n @domubpkm
                        last edited by

                        @domubpkm

                        Tried both methods and neither work.
                        My phone doesn't show in terminal.

                        Z 1 Reply Last reply Reply Quote 0
                        • Z Offline
                          zubozrout @w0lf3n
                          last edited by zubozrout

                          @w0lf3n The cable could be at fault here too. Based on your comments this is completely unrelated to the UBports installer but you'd find the same problems trying to install any Android ROM too.

                          So, the questions are:

                          • Can you use the cable simply to transfer files to/from a phone? Does it work and does the transfer succeed?
                          • Can you try a different USB cable? Some have issues with this - usually the longer cable the worse it can get.
                          W 1 Reply Last reply Reply Quote 0
                          • W Offline
                            w0lf3n @zubozrout
                            last edited by

                            @zubozrout

                            No, the computer is not recognising the phone and I have tried 3 USB cables so far.

                            Z 1 Reply Last reply Reply Quote 0
                            • Z Offline
                              zubozrout @w0lf3n
                              last edited by

                              @w0lf3n This is really weird. Maybe some issue with the phone hardware itself then :(.

                              W 1 Reply Last reply Reply Quote 0
                              • W Offline
                                w0lf3n @zubozrout
                                last edited by

                                @zubozrout said in Oneplus One failed:

                                @w0lf3n This is really weird. Maybe some issue with the phone hardware itself then :(.

                                Your probably right.

                                Oh well, at least my useless pine phone will have some company in the back of the drawer 😂

                                Thanks for the help, anyway 👍

                                W 1 Reply Last reply Reply Quote 0
                                • W Offline
                                  w0lf3n @w0lf3n
                                  last edited by

                                  OK, so I tried a fourth USB cable and lo and behold it seems to have worked. The Ubports installer Is displaying Flashing firmware and the phone is in fastboot mode, however its been like that for 8 hours. How long does it normally take?

                                  LakotaubpL 1 Reply Last reply Reply Quote 0
                                  • LakotaubpL Offline
                                    Lakotaubp @w0lf3n
                                    last edited by

                                    @w0lf3n A few mins. Restart everything and choose the wipe option (you have nothing on the phone to keep?).

                                    W 1 Reply Last reply Reply Quote 0
                                    • W Offline
                                      w0lf3n @Lakotaubp
                                      last edited by

                                      @Lakotaubp

                                      Still nothing, I keep getting error messages and phone asking to be rebooted but goes back to original OS.

                                      I will try again this evening whan I return from work.

                                      LakotaubpL W 2 Replies Last reply Reply Quote 0
                                      • LakotaubpL Offline
                                        Lakotaubp @w0lf3n
                                        last edited by

                                        @w0lf3n When you get back first try using the terminal

                                        adb devices (should show device)

                                        Then

                                        adb reboot bootloader
                                        fastboot devices (should show device)

                                        Then try again.

                                        W 1 Reply Last reply Reply Quote 0
                                        • W Offline
                                          wgarcia @w0lf3n
                                          last edited by

                                          @w0lf3n I saw a case recently (last week) for installation in a OnePlueOne with similar symptoms as yours.

                                          We solved it going back to an old version of the installer which was the one I used to install in my OnePlusOne. It is this one:

                                          https://github.com/ubports/ubports-installer/releases/tag/0.2.6-beta

                                          This version saw the device immediately and completed the installation without a glitch.

                                          1 Reply Last reply Reply Quote 0
                                          • W Offline
                                            w0lf3n @Lakotaubp
                                            last edited by

                                            @Lakotaubp said in Oneplus One failed:

                                            @w0lf3n When you get back first try using the terminal

                                            adb devices (should show device)

                                            Then

                                            adb reboot bootloader
                                            fastboot devices (should show device)

                                            Then try again.

                                            OK,
                                            Device was listed, so I tried again.
                                            Installer is saying preparing system image and phone is saying Cyanogen Recovery with options:
                                            Reeboot system now
                                            Apply updates
                                            Factory reset
                                            Advanced

                                            LakotaubpL 1 Reply Last reply Reply Quote 0
                                            • LakotaubpL Offline
                                              Lakotaubp @w0lf3n
                                              last edited by

                                              @w0lf3n Just leave the installer to do it's stuff.

                                              W 1 Reply Last reply Reply Quote 0
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