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    Oneplus One failed

    Scheduled Pinned Locked Moved Solved Support
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      • D Offline
        domubpkm
        last edited by

        I'm relying on the Snap version of the installer on the laptop but maybe it's not vital BUT :

        I suggest you to try things IN THIS ORDER in your LInux Laptop IF this has not been the case :

        • DON'T START THE INSTALLER RIGHT AWAY...
        • put your phone in developer mode (I think you've already done it);
        • plugging in the phone;
        • type adb devices in terminal : your phone should be listed and detected (i hope !).
        • NOW, LAUNCH THE INSTALLER and follow the installation procedure.

        And if it's doesn't work, you can always try the command line procedure i gave you.

        Good luck !

        W 1 Reply Last reply Reply Quote 0
        • W Offline
          w0lf3n @domubpkm
          last edited by

          @domubpkm

          Tried both methods and neither work.
          My phone doesn't show in terminal.

          Z 1 Reply Last reply Reply Quote 0
          • Z Offline
            zubozrout @w0lf3n
            last edited by zubozrout

            @w0lf3n The cable could be at fault here too. Based on your comments this is completely unrelated to the UBports installer but you'd find the same problems trying to install any Android ROM too.

            So, the questions are:

            • Can you use the cable simply to transfer files to/from a phone? Does it work and does the transfer succeed?
            • Can you try a different USB cable? Some have issues with this - usually the longer cable the worse it can get.
            W 1 Reply Last reply Reply Quote 0
            • W Offline
              w0lf3n @zubozrout
              last edited by

              @zubozrout

              No, the computer is not recognising the phone and I have tried 3 USB cables so far.

              Z 1 Reply Last reply Reply Quote 0
              • Z Offline
                zubozrout @w0lf3n
                last edited by

                @w0lf3n This is really weird. Maybe some issue with the phone hardware itself then :(.

                W 1 Reply Last reply Reply Quote 0
                • W Offline
                  w0lf3n @zubozrout
                  last edited by

                  @zubozrout said in Oneplus One failed:

                  @w0lf3n This is really weird. Maybe some issue with the phone hardware itself then :(.

                  Your probably right.

                  Oh well, at least my useless pine phone will have some company in the back of the drawer 😂

                  Thanks for the help, anyway 👍

                  W 1 Reply Last reply Reply Quote 0
                  • W Offline
                    w0lf3n @w0lf3n
                    last edited by

                    OK, so I tried a fourth USB cable and lo and behold it seems to have worked. The Ubports installer Is displaying Flashing firmware and the phone is in fastboot mode, however its been like that for 8 hours. How long does it normally take?

                    LakotaubpL 1 Reply Last reply Reply Quote 0
                    • LakotaubpL Offline
                      Lakotaubp @w0lf3n
                      last edited by

                      @w0lf3n A few mins. Restart everything and choose the wipe option (you have nothing on the phone to keep?).

                      W 1 Reply Last reply Reply Quote 0
                      • W Offline
                        w0lf3n @Lakotaubp
                        last edited by

                        @Lakotaubp

                        Still nothing, I keep getting error messages and phone asking to be rebooted but goes back to original OS.

                        I will try again this evening whan I return from work.

                        LakotaubpL W 2 Replies Last reply Reply Quote 0
                        • LakotaubpL Offline
                          Lakotaubp @w0lf3n
                          last edited by

                          @w0lf3n When you get back first try using the terminal

                          adb devices (should show device)

                          Then

                          adb reboot bootloader
                          fastboot devices (should show device)

                          Then try again.

                          W 1 Reply Last reply Reply Quote 0
                          • W Offline
                            wgarcia @w0lf3n
                            last edited by

                            @w0lf3n I saw a case recently (last week) for installation in a OnePlueOne with similar symptoms as yours.

                            We solved it going back to an old version of the installer which was the one I used to install in my OnePlusOne. It is this one:

                            https://github.com/ubports/ubports-installer/releases/tag/0.2.6-beta

                            This version saw the device immediately and completed the installation without a glitch.

                            1 Reply Last reply Reply Quote 0
                            • W Offline
                              w0lf3n @Lakotaubp
                              last edited by

                              @Lakotaubp said in Oneplus One failed:

                              @w0lf3n When you get back first try using the terminal

                              adb devices (should show device)

                              Then

                              adb reboot bootloader
                              fastboot devices (should show device)

                              Then try again.

                              OK,
                              Device was listed, so I tried again.
                              Installer is saying preparing system image and phone is saying Cyanogen Recovery with options:
                              Reeboot system now
                              Apply updates
                              Factory reset
                              Advanced

                              LakotaubpL 1 Reply Last reply Reply Quote 0
                              • LakotaubpL Offline
                                Lakotaubp @w0lf3n
                                last edited by

                                @w0lf3n Just leave the installer to do it's stuff.

                                W 1 Reply Last reply Reply Quote 0
                                • W Offline
                                  w0lf3n @Lakotaubp
                                  last edited by

                                  @Lakotaubp

                                  Rebooted phone as it seemed stuck in bootstrap, phone displaying ubports logo.

                                  Re installed and phone updating.

                                  Installer saying success, so hopefully it has worked.

                                  OK, I seem to have Ubuntu installed on my phone👍

                                  I downgraded the installer to 0.4.18-beta and that worked.

                                  Thanks to all for the suggestions and help.

                                  LakotaubpL 1 Reply Last reply Reply Quote 0
                                  • LakotaubpL Offline
                                    Lakotaubp @w0lf3n
                                    last edited by

                                    @w0lf3n Well done for sticking with it and getting it done. Enjoy

                                    Can you please mark this thread solved. Use topic tools, ask as question which marks it unsolved then do the same again to mark it solved. This will help others searching for similar issues.

                                    1 Reply Last reply Reply Quote 0
                                    • Y Offline
                                      yeke_yoke @domubpkm
                                      last edited by

                                      @domubpkm Thanks for posting that - it seems a few of us are having trouble with the installer and having a manual install option is valuable.

                                      I ran the command in fastboot mode and got the following message:

                                      Get https//system-image.ubports.com/channels.json: unsupported protocol scheme ""

                                      Could you point me in the right direction?

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