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    UBports Store Open

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      • bhdouglassB Offline
        bhdouglass @Lakotaubp
        last edited by

        @Lakotaubp Thanks for that support address, I've sent an email about it.

        open-store.io && bhdouglass.com

        1 Reply Last reply Reply Quote 0
        • G Offline
          guru @Lakotaubp
          last edited by

          I've bought three items, went through the dialog of shipping address and the payment (successful) and at the end it says:

          Interner Serverfehler (internal server error)
          
          ("Unable to post message, please configure the sender's email address.", '')
          
          

          and no mail is coming down. I'm unsure if the order was now successfuly received and what will happen on my Amex card 🙂

          Matthias

          N 1 Reply Last reply Reply Quote 0
          • N Offline
            nogoogle @guru
            last edited by

            @guru same thing here and my credit card was charged three times.awaiting response from sales.

            LakotaubpL 1 Reply Last reply Reply Quote 0
            • LakotaubpL Offline
              Lakotaubp @nogoogle
              last edited by

              @nogoogle Have passed on the info once more. Please vare with us

              N 1 Reply Last reply Reply Quote 0
              • N Offline
                nogoogle @Lakotaubp
                last edited by

                @Lakotaubp Thank you very much for trying to connect. I have also sent another email to sales@ubports.com and still have not heard anything back. I am wondering whether anybody reads these emails which are sent to this address ?

                G 1 Reply Last reply Reply Quote 0
                • G Offline
                  guru @nogoogle
                  last edited by

                  I bought some goods for around 80€ and my amex card was charged with this on October 17. I also asked sales@ w/o any reaction. I will wait a werk more and than ask amex to pull back the money again.

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                  • LakotaubpL Offline
                    Lakotaubp
                    last edited by

                    @nogoogle @guru sorry for the delay once again and I understand the frustration. We will get this sorted as soon as possible.

                    G 1 Reply Last reply Reply Quote 0
                    • G Offline
                      guru @Lakotaubp
                      last edited by

                      @Lakotaubp said in UBports Store Open:

                      @nogoogle @guru sorry for the delay once again and I understand the frustration. We will get this sorted as soon as possible.

                      Can you say roughly the time frame in which you think with „soon as possible“?

                      LakotaubpL 1 Reply Last reply Reply Quote 0
                      • LakotaubpL Offline
                        Lakotaubp @guru
                        last edited by

                        @guru Sorry for the delay I'm away at present so only have limited time for a few days. Someone is checking for me give me a couple of days. Thanks

                        G 1 Reply Last reply Reply Quote 1
                        • G Offline
                          guru @Lakotaubp
                          last edited by

                          Finally I got a mail from sales@ saying that they have shipped my goods on October 19. Today is already October 28 and nothing arrived in 8 days...

                          AppLeeA LakotaubpL G 3 Replies Last reply Reply Quote 0
                          • AppLeeA Offline
                            AppLee @guru
                            last edited by

                            @guru
                            Depending on your location it may take some time.
                            Give it a week or two, not everybody can ship as fast as Amazon.

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                            • LakotaubpL Offline
                              Lakotaubp @guru
                              last edited by

                              @guru Mine took about 14 days I think and that was all inside Europe. Are you still based in Cuba? Or have I got that wrong.

                              G 1 Reply Last reply Reply Quote 0
                              • G Offline
                                guru @Lakotaubp
                                last edited by

                                Cuba would be the best place to live. They have in total around 6000 Corona cases, Germany the double in a single day.

                                I live in Germany, near to Munich. From which country the store is sending the goods?

                                LakotaubpL ? 2 Replies Last reply Reply Quote 0
                                • LakotaubpL Offline
                                  Lakotaubp @guru
                                  last edited by

                                  @guru Think it's Holland, but then I thought you where in Cuba 🙃

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                                  • ? Offline
                                    A Former User @guru
                                    last edited by

                                    @guru Hi,
                                    so I can tell you the parcel will come soon.
                                    Mine took also more than a week from NL to DE. It is not shipped with DHL this might explain the duration of the shipment.

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                                    • G Offline
                                      guru @guru
                                      last edited by

                                      @guru said in UBports Store Open:

                                      Finally I got a mail from sales@ saying that they have shipped my goods on October 19. Today is already October 28 and nothing arrived in 8 days...

                                      sales@ said in a mail that the parcel was sent on October 19. Today is November 3rd. I will wait until November 19 and then instruct Amex to withdraw the money due to goods not delivered.
                                      Thanks

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