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    UBports Store Open

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      • G Offline
        guru @nogoogle
        last edited by

        I bought some goods for around 80€ and my amex card was charged with this on October 17. I also asked sales@ w/o any reaction. I will wait a werk more and than ask amex to pull back the money again.

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        • LakotaubpL Offline
          Lakotaubp
          last edited by

          @nogoogle @guru sorry for the delay once again and I understand the frustration. We will get this sorted as soon as possible.

          G 1 Reply Last reply Reply Quote 0
          • G Offline
            guru @Lakotaubp
            last edited by

            @Lakotaubp said in UBports Store Open:

            @nogoogle @guru sorry for the delay once again and I understand the frustration. We will get this sorted as soon as possible.

            Can you say roughly the time frame in which you think with „soon as possible“?

            LakotaubpL 1 Reply Last reply Reply Quote 0
            • LakotaubpL Offline
              Lakotaubp @guru
              last edited by

              @guru Sorry for the delay I'm away at present so only have limited time for a few days. Someone is checking for me give me a couple of days. Thanks

              G 1 Reply Last reply Reply Quote 1
              • G Offline
                guru @Lakotaubp
                last edited by

                Finally I got a mail from sales@ saying that they have shipped my goods on October 19. Today is already October 28 and nothing arrived in 8 days...

                AppLeeA LakotaubpL G 3 Replies Last reply Reply Quote 0
                • AppLeeA Offline
                  AppLee @guru
                  last edited by

                  @guru
                  Depending on your location it may take some time.
                  Give it a week or two, not everybody can ship as fast as Amazon.

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                  • LakotaubpL Offline
                    Lakotaubp @guru
                    last edited by

                    @guru Mine took about 14 days I think and that was all inside Europe. Are you still based in Cuba? Or have I got that wrong.

                    G 1 Reply Last reply Reply Quote 0
                    • G Offline
                      guru @Lakotaubp
                      last edited by

                      Cuba would be the best place to live. They have in total around 6000 Corona cases, Germany the double in a single day.

                      I live in Germany, near to Munich. From which country the store is sending the goods?

                      LakotaubpL ? 2 Replies Last reply Reply Quote 0
                      • LakotaubpL Offline
                        Lakotaubp @guru
                        last edited by

                        @guru Think it's Holland, but then I thought you where in Cuba 🙃

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                        • ? Offline
                          A Former User @guru
                          last edited by

                          @guru Hi,
                          so I can tell you the parcel will come soon.
                          Mine took also more than a week from NL to DE. It is not shipped with DHL this might explain the duration of the shipment.

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                          • G Offline
                            guru @guru
                            last edited by

                            @guru said in UBports Store Open:

                            Finally I got a mail from sales@ saying that they have shipped my goods on October 19. Today is already October 28 and nothing arrived in 8 days...

                            sales@ said in a mail that the parcel was sent on October 19. Today is November 3rd. I will wait until November 19 and then instruct Amex to withdraw the money due to goods not delivered.
                            Thanks

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