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    UBports Store Open

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      • N Offline
        nogoogle @Lakotaubp
        last edited by

        @Lakotaubp Thank you very much for trying to connect. I have also sent another email to sales@ubports.com and still have not heard anything back. I am wondering whether anybody reads these emails which are sent to this address ?

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        • G Offline
          guru @nogoogle
          last edited by

          I bought some goods for around 80€ and my amex card was charged with this on October 17. I also asked sales@ w/o any reaction. I will wait a werk more and than ask amex to pull back the money again.

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          • LakotaubpL Offline
            Lakotaubp
            last edited by

            @nogoogle @guru sorry for the delay once again and I understand the frustration. We will get this sorted as soon as possible.

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            • G Offline
              guru @Lakotaubp
              last edited by

              @Lakotaubp said in UBports Store Open:

              @nogoogle @guru sorry for the delay once again and I understand the frustration. We will get this sorted as soon as possible.

              Can you say roughly the time frame in which you think with „soon as possible“?

              LakotaubpL 1 Reply Last reply Reply Quote 0
              • LakotaubpL Offline
                Lakotaubp @guru
                last edited by

                @guru Sorry for the delay I'm away at present so only have limited time for a few days. Someone is checking for me give me a couple of days. Thanks

                G 1 Reply Last reply Reply Quote 1
                • G Offline
                  guru @Lakotaubp
                  last edited by

                  Finally I got a mail from sales@ saying that they have shipped my goods on October 19. Today is already October 28 and nothing arrived in 8 days...

                  AppLeeA LakotaubpL G 3 Replies Last reply Reply Quote 0
                  • AppLeeA Offline
                    AppLee @guru
                    last edited by

                    @guru
                    Depending on your location it may take some time.
                    Give it a week or two, not everybody can ship as fast as Amazon.

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                    • LakotaubpL Offline
                      Lakotaubp @guru
                      last edited by

                      @guru Mine took about 14 days I think and that was all inside Europe. Are you still based in Cuba? Or have I got that wrong.

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                      • G Offline
                        guru @Lakotaubp
                        last edited by

                        Cuba would be the best place to live. They have in total around 6000 Corona cases, Germany the double in a single day.

                        I live in Germany, near to Munich. From which country the store is sending the goods?

                        LakotaubpL ? 2 Replies Last reply Reply Quote 0
                        • LakotaubpL Offline
                          Lakotaubp @guru
                          last edited by

                          @guru Think it's Holland, but then I thought you where in Cuba 🙃

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                          • ? Offline
                            A Former User @guru
                            last edited by

                            @guru Hi,
                            so I can tell you the parcel will come soon.
                            Mine took also more than a week from NL to DE. It is not shipped with DHL this might explain the duration of the shipment.

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                            • G Offline
                              guru @guru
                              last edited by

                              @guru said in UBports Store Open:

                              Finally I got a mail from sales@ saying that they have shipped my goods on October 19. Today is already October 28 and nothing arrived in 8 days...

                              sales@ said in a mail that the parcel was sent on October 19. Today is November 3rd. I will wait until November 19 and then instruct Amex to withdraw the money due to goods not delivered.
                              Thanks

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