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    UBports Store Open

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      • N Offline
        nogoogle @guru
        last edited by

        @guru same thing here and my credit card was charged three times.awaiting response from sales.

        LakotaubpL 1 Reply Last reply Reply Quote 0
        • LakotaubpL Offline
          Lakotaubp @nogoogle
          last edited by

          @nogoogle Have passed on the info once more. Please vare with us

          N 1 Reply Last reply Reply Quote 0
          • N Offline
            nogoogle @Lakotaubp
            last edited by

            @Lakotaubp Thank you very much for trying to connect. I have also sent another email to sales@ubports.com and still have not heard anything back. I am wondering whether anybody reads these emails which are sent to this address ?

            G 1 Reply Last reply Reply Quote 0
            • G Offline
              guru @nogoogle
              last edited by

              I bought some goods for around 80€ and my amex card was charged with this on October 17. I also asked sales@ w/o any reaction. I will wait a werk more and than ask amex to pull back the money again.

              1 Reply Last reply Reply Quote 0
              • LakotaubpL Offline
                Lakotaubp
                last edited by

                @nogoogle @guru sorry for the delay once again and I understand the frustration. We will get this sorted as soon as possible.

                G 1 Reply Last reply Reply Quote 0
                • G Offline
                  guru @Lakotaubp
                  last edited by

                  @Lakotaubp said in UBports Store Open:

                  @nogoogle @guru sorry for the delay once again and I understand the frustration. We will get this sorted as soon as possible.

                  Can you say roughly the time frame in which you think with „soon as possible“?

                  LakotaubpL 1 Reply Last reply Reply Quote 0
                  • LakotaubpL Offline
                    Lakotaubp @guru
                    last edited by

                    @guru Sorry for the delay I'm away at present so only have limited time for a few days. Someone is checking for me give me a couple of days. Thanks

                    G 1 Reply Last reply Reply Quote 1
                    • G Offline
                      guru @Lakotaubp
                      last edited by

                      Finally I got a mail from sales@ saying that they have shipped my goods on October 19. Today is already October 28 and nothing arrived in 8 days...

                      AppLeeA LakotaubpL G 3 Replies Last reply Reply Quote 0
                      • AppLeeA Offline
                        AppLee @guru
                        last edited by

                        @guru
                        Depending on your location it may take some time.
                        Give it a week or two, not everybody can ship as fast as Amazon.

                        1 Reply Last reply Reply Quote 0
                        • LakotaubpL Offline
                          Lakotaubp @guru
                          last edited by

                          @guru Mine took about 14 days I think and that was all inside Europe. Are you still based in Cuba? Or have I got that wrong.

                          G 1 Reply Last reply Reply Quote 0
                          • G Offline
                            guru @Lakotaubp
                            last edited by

                            Cuba would be the best place to live. They have in total around 6000 Corona cases, Germany the double in a single day.

                            I live in Germany, near to Munich. From which country the store is sending the goods?

                            LakotaubpL ? 2 Replies Last reply Reply Quote 0
                            • LakotaubpL Offline
                              Lakotaubp @guru
                              last edited by

                              @guru Think it's Holland, but then I thought you where in Cuba 🙃

                              1 Reply Last reply Reply Quote 0
                              • ? Offline
                                A Former User @guru
                                last edited by

                                @guru Hi,
                                so I can tell you the parcel will come soon.
                                Mine took also more than a week from NL to DE. It is not shipped with DHL this might explain the duration of the shipment.

                                1 Reply Last reply Reply Quote 0
                                • G Offline
                                  guru @guru
                                  last edited by

                                  @guru said in UBports Store Open:

                                  Finally I got a mail from sales@ saying that they have shipped my goods on October 19. Today is already October 28 and nothing arrived in 8 days...

                                  sales@ said in a mail that the parcel was sent on October 19. Today is November 3rd. I will wait until November 19 and then instruct Amex to withdraw the money due to goods not delivered.
                                  Thanks

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