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    Videos can't be read since today's core apps updates.

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      • C Offline
        Charly @domubpkm
        last edited by

        @domubpkm

        With my Volla x23 (ota-8), I can no longer record videos since today's update of the photo app.

        Greetings
        Charly

        UT 20.04 on Volla X23

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        • D Offline
          domubpkm @Charly
          last edited by

          @Charly said in Videos can't be read since today's core apps updates.:

          With my Volla x23 (ota-8), I can no longer record videos since today's update of the photo app.

          Works on Volla 22

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          • K Offline
            kugiigi @Charly
            last edited by

            @Charly Recording videos is also affected when playback is broken. You can try restarting media-hub (systemctl --user restart media-hub.service) but if it's still the same, only a reboot could fix it.

            Broken video playback is quite a common occurrence on my FP4 which I observed started in recent OTA (7 or 8?) updates.

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            • messayistoM Offline
              messayisto @domubpkm
              last edited by

              @domubpkm On oneplusone nord m10, rc, focal, after core apps update video playing and video recording is working fine.
              But: Fotos are shown only vertical, no matter if they were taken vertical or horizontal.

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              • D Offline
                domubpkm
                last edited by

                It starts again on my Volla 22 ota-9 the icon of videos do not appear. I am at 7 restart and it does not fix anything. Restarting media-hub services does not change anything either.
                screenshot20250717_125930727.png.

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                • K Offline
                  kristatos @domubpkm
                  last edited by

                  @domubpkm have you tried deleting the cache?

                  BQ Aquaris E4.5 (UT 16.04)
                  Vollaphone (UT 20.04)

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                  • D Offline
                    domubpkm @kristatos
                    last edited by

                    @kristatos All done. Erase all the caches, restart Media-Hub Services. It has worked again in the eighth time after turning off the smartphone for half an hour, and restarted the Volla 22.
                    screenshot20250717_133407301.png

                    It is an old bug but i don't know if it has been explained.
                    Very strange. When the bug seems fixed, i don't know why.

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                    • K Offline
                      kristatos @domubpkm
                      last edited by

                      @domubpkm I've experienced this bug several times on several devices under several versions of UT πŸ™‚
                      I don't know what's the cause of this and if it ever will be fixed, but clearing the cache always worked for me.

                      BQ Aquaris E4.5 (UT 16.04)
                      Vollaphone (UT 20.04)

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                      • K Offline
                        kugiigi @kristatos
                        last edited by

                        @kristatos Which cache do you clear/delete?

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                        • K Offline
                          kristatos @kugiigi
                          last edited by

                          @kugiigi I don't remember correctly which special cache I've deleted, because I hadn't had this bug for a long time. But removing

                          ~/.cache
                          

                          should definitely work. But this way will also clear caches from other apps...

                          BQ Aquaris E4.5 (UT 16.04)
                          Vollaphone (UT 20.04)

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                          • arubislanderA Offline
                            arubislander @kristatos
                            last edited by

                            @kristatos Yeah, Dekko users will not be wanting to do that...

                            πŸ‡¦πŸ‡Ό πŸ‡³πŸ‡± πŸ‡ΊπŸ‡Έ πŸ‡ͺπŸ‡Έ
                            Happily running Ubuntu Touch
                            Google Pixel 3a (24.04 preview)
                            JingPad (24.04 preview)
                            PinePhone OG (20.04)
                            Meizu Pro 5 (16.04 DEV)

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                            • K Offline
                              kugiigi @kristatos
                              last edited by

                              @kristatos Deleting that whole directory won't be good since some apps, for some reason, use it for important files such as Dekko as mentioned above. I believe libertine containers are also there πŸ˜„

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                              • K Offline
                                kristatos @kugiigi
                                last edited by

                                @kugiigi That's right, I know 😁 So the next person which is having trouble with that, should not shoot at the whole ".cache-Folder" so that we could localize what specific cache-Folder is causing this issue. I think it has to do with mediascanner or components like that.

                                BQ Aquaris E4.5 (UT 16.04)
                                Vollaphone (UT 20.04)

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