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    Videos can't be read since today's core apps updates.

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      • D Offline
        domubpkm @Charly
        last edited by

        @Charly said in Videos can't be read since today's core apps updates.:

        With my Volla x23 (ota-8), I can no longer record videos since today's update of the photo app.

        Works on Volla 22

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        • K Offline
          kugiigi @Charly
          last edited by

          @Charly Recording videos is also affected when playback is broken. You can try restarting media-hub (systemctl --user restart media-hub.service) but if it's still the same, only a reboot could fix it.

          Broken video playback is quite a common occurrence on my FP4 which I observed started in recent OTA (7 or 8?) updates.

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          • messayistoM Offline
            messayisto @domubpkm
            last edited by

            @domubpkm On oneplusone nord m10, rc, focal, after core apps update video playing and video recording is working fine.
            But: Fotos are shown only vertical, no matter if they were taken vertical or horizontal.

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            • D Offline
              domubpkm
              last edited by

              It starts again on my Volla 22 ota-9 the icon of videos do not appear. I am at 7 restart and it does not fix anything. Restarting media-hub services does not change anything either.
              screenshot20250717_125930727.png.

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              • K Offline
                kristatos @domubpkm
                last edited by

                @domubpkm have you tried deleting the cache?

                BQ Aquaris E4.5 (UT 16.04)
                Vollaphone (UT 20.04)

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                • D Offline
                  domubpkm @kristatos
                  last edited by

                  @kristatos All done. Erase all the caches, restart Media-Hub Services. It has worked again in the eighth time after turning off the smartphone for half an hour, and restarted the Volla 22.
                  screenshot20250717_133407301.png

                  It is an old bug but i don't know if it has been explained.
                  Very strange. When the bug seems fixed, i don't know why.

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                  • K Offline
                    kristatos @domubpkm
                    last edited by

                    @domubpkm I've experienced this bug several times on several devices under several versions of UT πŸ™‚
                    I don't know what's the cause of this and if it ever will be fixed, but clearing the cache always worked for me.

                    BQ Aquaris E4.5 (UT 16.04)
                    Vollaphone (UT 20.04)

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                    • K Offline
                      kugiigi @kristatos
                      last edited by

                      @kristatos Which cache do you clear/delete?

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                      • K Offline
                        kristatos @kugiigi
                        last edited by

                        @kugiigi I don't remember correctly which special cache I've deleted, because I hadn't had this bug for a long time. But removing

                        ~/.cache
                        

                        should definitely work. But this way will also clear caches from other apps...

                        BQ Aquaris E4.5 (UT 16.04)
                        Vollaphone (UT 20.04)

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                        • arubislanderA Offline
                          arubislander @kristatos
                          last edited by

                          @kristatos Yeah, Dekko users will not be wanting to do that...

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