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Struggling with Telegram.

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    • A Offline
      advocatux @Guest
      last edited by 23 Apr 2018, 22:15

      @3arn0wl did you change the sim and kept the phone number? or you changed the phone number as well? If you changed it, which phone number are you using for registration? The old one or the new one?

      Don't worry about the folders, I have deleted them several times without any problem. A fresh Telegram install should create all the things it needs.

      1 Reply Last reply Reply Quote 0
      • S Offline
        Shwewl_1
        last edited by 24 Apr 2018, 05:57

        Hi,

        Trying to useTelegram client in Russia 🙂

        1. installed

        2. entered phone number - frozen at applying phone number

        3. killed application and started again - frozen with white screen

        4. found this thread 🙂 and applied your advices, though in wrong order maybe
          restarted phone
          removed three folders (.cache/ ... and ./config/ ... com.ubuntu.telegram)
          removed application
          removed filders again 🙂
          restarted phone
          reinstalled application
          restarted phone
          started application

        5. and again the same behaviour:
          entered phone number - frozen at applying phone number
          killed application and started again - frozen with white screen

        I know this story about blocking Telegram in Russia. Actually I see it in the news all the week.

        Any chance to start it ?
        Is the client updated as all mainstream clients?

        Cheers,

        A 1 Reply Last reply 24 Apr 2018, 08:47 Reply Quote 0
        • A Offline
          advocatux @Shwewl_1
          last edited by 24 Apr 2018, 08:47

          @shwewl_1 said in Struggling with Telegram.:

          Is the client updated as all mainstream clients?

          I don't think it has something to do with your problem but just for your information, telegram app development in UT is way far from upstream.

          1 Reply Last reply Reply Quote 0
          • L Offline
            Lakotaubp @Guest
            last edited by 24 Apr 2018, 11:32

            @3arn0wl I apologize for butting in on this, but have you tried swopping back to the stable channel and trying from there. I can vaguely remember having an issue with Telegram hanging at set up a long time back and that sorted it. I have no idea why or how. Also is the problem with the other web apps for Telegram in the app store or just the telegram for ubuntu phone one.
            Sorry if you've already tried this but you never know : )

            ? 1 Reply Last reply 24 Apr 2018, 12:11 Reply Quote 0
            • ? Offline
              A Former User @Lakotaubp
              last edited by 24 Apr 2018, 12:11

              🙂 All suggestions are gratefully received, @lakota! I'll give it a go. Thank you.

              ? 1 Reply Last reply 24 Apr 2018, 13:55 Reply Quote 0
              • H Offline
                hummlbach
                last edited by 24 Apr 2018, 13:02

                I once had the problem hanging after entering the phone number. I cant remember anymore what it was what I did wrong... But I think in my case it was (similar to what @advocatux already mentioned) the leading 0 in the phone number that I accidentally entered... Or something like that...

                1 Reply Last reply Reply Quote 0
                • ? Offline
                  A Former User @Guest
                  last edited by 24 Apr 2018, 13:55

                  Meh! I got as far as entering the code they sent, again... It just hangs then.

                  Let's face it... Telegram just doesn't like me! 😢

                  I hope Ivan can get the uMatriks link up and running again soon.

                  A 1 Reply Last reply 24 Apr 2018, 14:38 Reply Quote 0
                  • A Offline
                    advocatux @Guest
                    last edited by 24 Apr 2018, 14:38

                    @3arn0wl another idea! lol

                    Try to log in on Telegram's website first.

                    ? 1 Reply Last reply 24 Apr 2018, 15:10 Reply Quote 0
                    • ? Offline
                      A Former User @advocatux
                      last edited by 24 Apr 2018, 15:10

                      Hey @advocatux - you've been very supportive.

                      I went to the website, and it said that I needed an account which, in all fairness I do, since I deactivated the last one.

                      A 1 Reply Last reply 24 Apr 2018, 15:12 Reply Quote 0
                      • A Offline
                        advocatux @Guest
                        last edited by 24 Apr 2018, 15:12

                        @3arn0wl and it didn't work either?

                        ? 1 Reply Last reply 24 Apr 2018, 15:14 Reply Quote 0
                        • ? Offline
                          A Former User @advocatux
                          last edited by 24 Apr 2018, 15:14

                          @advocatux

                          "Error
                          You don't have a Telegram account yet, please sign up with Android / iPhone first. "

                          A 1 Reply Last reply 24 Apr 2018, 15:17 Reply Quote 0
                          • A Offline
                            advocatux @Guest
                            last edited by 24 Apr 2018, 15:17

                            @3arn0wl I'm really out of ideas then. Are you using the same phone number than when you used that account? You had Telegram only in your phone, no?

                            ? 1 Reply Last reply 24 Apr 2018, 16:39 Reply Quote 0
                            • ? Offline
                              A Former User @advocatux
                              last edited by 24 Apr 2018, 16:39

                              I don't know what I've done, but it seems to be completely messed up, @advocatux. If the best brains of UBports are out of ideas, maybe I'll have to live without Telegram (or get a new sim card).

                              L 1 Reply Last reply 24 Apr 2018, 18:23 Reply Quote 0
                              • L Offline
                                Lakotaubp @Guest
                                last edited by 24 Apr 2018, 18:23

                                @3arn0wl Can you borrow someones android and recreate your account via that. Even better if they dont already have it on their phone.
                                Did you just delete the app or the whole telegram account.
                                Just woundering if you can set up on another phone to get a new account and user name then come back to ubports and you would know the account and phone details where sound.
                                I've just deleted telegram from another phone to run through the setup but as soon as I installed it again the account came back so that didn't help.
                                I've set up telegram before on one phone but using the details of another. So after entering the number 447--- whatever on phone A in the next step the code gets sent to phone B via sms and you can enter it in phone A. Before trying delete the app again from tor ubports phone restart it, re install Telegram.
                                I know you've tried most of this before so feel free to ignore this and shout very loudly ----. Off Telegram ; ) there must be an answer somewhere but I'm buggered where : )

                                ? 1 Reply Last reply 24 Apr 2018, 18:34 Reply Quote 0
                                • ? Offline
                                  A Former User @Lakotaubp
                                  last edited by 24 Apr 2018, 18:34

                                  Hi @lakota. I deleted the account because it wouldn't let me set a username for some reason: yes - I am bugged by Telegram. Can we all just move to Matrix? 😉

                                  What I'll probably do is get another sim card and try again with that. I don't know, but I can't believe it's a UT issue.

                                  L D 2 Replies Last reply 24 Apr 2018, 18:40 Reply Quote 0
                                  • L Offline
                                    Lakotaubp @Guest
                                    last edited by 24 Apr 2018, 18:40

                                    @3arn0wl No nor me. I've had no issues with the new app. But on occasion with the old web apps. If I can think of anything else I'll come back. I've even woundered if cleaning the sim card and port would help. But why would it. All the best on your quest.

                                    1 Reply Last reply Reply Quote 0
                                    • S Offline
                                      Shwewl_1
                                      last edited by 25 Apr 2018, 19:25

                                      Ok, I will wait then... 🙂

                                      1 Reply Last reply Reply Quote 0
                                      • D Offline
                                        dtarrant @Guest
                                        last edited by 29 Apr 2018, 10:40

                                        @3arn0wl Hi @3arn0wl Telegram stopped working on my M10 yesterday, but it still works on my android phone. I've tried all the tricks suggested in this thread, but the installation always hangs. Sometimes I've got as far as being sent a code to enter, but after entering, it still hangs. Previously telegram was working fine on my tablet. Don't know why it died. Did you ever get it to work?

                                        D L 2 Replies Last reply 29 Apr 2018, 11:22 Reply Quote 0
                                        • D Offline
                                          dtarrant @dtarrant
                                          last edited by 29 Apr 2018, 11:22

                                          @dtarrant Well I'm amazed! During the time I was typing my previous post, I left telegram hanging. When I got back to telegram, it requested a code which was sent to my android phone. I entered the code and telegram sprang to life on my tablet! Telegram is now working fine again on my tablet.

                                          1 Reply Last reply Reply Quote 0
                                          • L Offline
                                            Lakotaubp @dtarrant
                                            last edited by 29 Apr 2018, 11:26

                                            @dtarrant Hi, Which app are you using? This might help narrow it down. I just tried all 3 in the openstore and they all still work so far. Can you see if telegram is still running for you on another device. Just noticed in the of topic group domeone having issues with lubuntu as well.

                                            D 1 Reply Last reply 29 Apr 2018, 13:39 Reply Quote 0
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