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UBports Store Open

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    • G Offline
      guru @nogoogle
      last edited by 26 Oct 2020, 16:48

      I bought some goods for around 80€ and my amex card was charged with this on October 17. I also asked sales@ w/o any reaction. I will wait a werk more and than ask amex to pull back the money again.

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      • L Offline
        Lakotaubp
        last edited by 26 Oct 2020, 18:20

        @nogoogle @guru sorry for the delay once again and I understand the frustration. We will get this sorted as soon as possible.

        G 1 Reply Last reply 26 Oct 2020, 19:26 Reply Quote 0
        • G Offline
          guru @Lakotaubp
          last edited by 26 Oct 2020, 19:26

          @Lakotaubp said in UBports Store Open:

          @nogoogle @guru sorry for the delay once again and I understand the frustration. We will get this sorted as soon as possible.

          Can you say roughly the time frame in which you think with „soon as possible“?

          L 1 Reply Last reply 27 Oct 2020, 20:02 Reply Quote 0
          • L Offline
            Lakotaubp @guru
            last edited by 27 Oct 2020, 20:02

            @guru Sorry for the delay I'm away at present so only have limited time for a few days. Someone is checking for me give me a couple of days. Thanks

            G 1 Reply Last reply 28 Oct 2020, 05:56 Reply Quote 1
            • G Offline
              guru @Lakotaubp
              last edited by 28 Oct 2020, 05:56

              Finally I got a mail from sales@ saying that they have shipped my goods on October 19. Today is already October 28 and nothing arrived in 8 days...

              A L G 3 Replies Last reply 28 Oct 2020, 08:19 Reply Quote 0
              • A Offline
                AppLee @guru
                last edited by 28 Oct 2020, 08:19

                @guru
                Depending on your location it may take some time.
                Give it a week or two, not everybody can ship as fast as Amazon.

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                • L Offline
                  Lakotaubp @guru
                  last edited by 28 Oct 2020, 16:25

                  @guru Mine took about 14 days I think and that was all inside Europe. Are you still based in Cuba? Or have I got that wrong.

                  G 1 Reply Last reply 28 Oct 2020, 16:32 Reply Quote 0
                  • G Offline
                    guru @Lakotaubp
                    last edited by 28 Oct 2020, 16:32

                    Cuba would be the best place to live. They have in total around 6000 Corona cases, Germany the double in a single day.

                    I live in Germany, near to Munich. From which country the store is sending the goods?

                    L ? 2 Replies Last reply 28 Oct 2020, 16:36 Reply Quote 0
                    • L Offline
                      Lakotaubp @guru
                      last edited by 28 Oct 2020, 16:36

                      @guru Think it's Holland, but then I thought you where in Cuba 🙃

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                      • ? Offline
                        A Former User @guru
                        last edited by 28 Oct 2020, 19:34

                        @guru Hi,
                        so I can tell you the parcel will come soon.
                        Mine took also more than a week from NL to DE. It is not shipped with DHL this might explain the duration of the shipment.

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                        • G Offline
                          guru @guru
                          last edited by 3 Nov 2020, 10:59

                          @guru said in UBports Store Open:

                          Finally I got a mail from sales@ saying that they have shipped my goods on October 19. Today is already October 28 and nothing arrived in 8 days...

                          sales@ said in a mail that the parcel was sent on October 19. Today is November 3rd. I will wait until November 19 and then instruct Amex to withdraw the money due to goods not delivered.
                          Thanks

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