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    Dekko2 could not load email

    Scheduled Pinned Locked Moved Support
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    • sam_villemurS Offline
      sam_villemur @Lakotaubp
      last edited by

      @lakotaubp My Xperia X is F5121

      1 Reply Last reply Reply Quote 0
      • sam_villemurS Offline
        sam_villemur @stefwe
        last edited by

        @stefwe I think is Stable, I just followed the UBports installer, Ubuntu16.04 LTS armhf (20210201)

        LakotaubpL 1 Reply Last reply Reply Quote 0
        • LakotaubpL Offline
          Lakotaubp @sam_villemur
          last edited by

          @sam_villemur Might be worth checking here to see if an issue has been posted already http://github.com/ubports

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          • sam_villemurS Offline
            sam_villemur @sam_villemur
            last edited by

            Re: Dekko2 could not load email
            Thanks everyone,
            i did not find any way on github but i continue to look...
            something about : Type dekkoWebView unavailable and DekkowebView.qml:192 TypeQQC2.Dialog unavailable

            1 Reply Last reply Reply Quote 0
            • sam_villemurS Offline
              sam_villemur
              last edited by

              Hi again,
              I've posted one week ago i could not not load my mails in dekko2.
              It's not resolved, i didn't find nothing to fix it.
              I copy here the error message :
              Error: could not load: File:///opt.click.ubuntu.com/dekko2.dekkoproject/0.3.3/lib/arm-linux-gnueabihf/bin/plugins/ubunu/mail/messageview
              DefaultMessagePage.qml:119 Type DekkoWebView unavailable
              file:///opt/click.ubuntu.com/dekko2.dekkoproject/0.3.3/lib/arm-linux-gnueabihf/bin/plugins/ubunu/mail/webview/DekkoWebView.qml:192 Type QQC2.Dialog unavailable
              file:///usr/lib/arm-linux-gnueabihf/qt5/qml/QtQuick/Controls.2/Suru/Dialog.qml:68 ElevationEffect is not a type

              I'm new with UT so i don't understand very well what i can try...
              Please, help me...

              AppLeeA KenedaK 2 Replies Last reply Reply Quote 0
              • AppLeeA Offline
                AppLee @sam_villemur
                last edited by

                @sam_villemur
                Hi

                Basic troubleshooting would be :
                1- Try to reboot the phone
                2- Try to wipe the cache for said app
                3- Try to uninstall the app and reinstall it

                If you don't have valuable settings, you can also try 3 and deleting cache and config files.
                You can act on the cache and config of an app using UT Tweak Tool (this is an app you can find in the Open Store)

                sam_villemurS 1 Reply Last reply Reply Quote 0
                • KenedaK Offline
                  Keneda @sam_villemur
                  last edited by Keneda

                  @sam_villemur
                  Use code tag to put some on the forum, it clearer to read ^^

                  Error: could not load: File:///opt.click.ubuntu.com/dekko2.dekkoproject/0.3.3/lib/arm-linux-gnueabihf/bin/plugins/ubunu/mail/messageview
                  
                  DefaultMessagePage.qml:119 Type DekkoWebView unavailable
                  
                  file:///opt/click.ubuntu.com/dekko2.dekkoproject/0.3.3/lib/arm-linux-gnueabihf/bin/plugins/ubunu/mail/webview/DekkoWebView.qml:192 
                  Type QQC2.Dialog unavailable
                  
                  file:///usr/lib/arm-linux-gnueabihf/qt5/qml/QtQuick/Controls.2/Suru/Dialog.qml:68 ElevationEffect is not a type
                  

                  2015-2023 : Meizu MX4 ☠️⚰️✝️
                  2023-2024 : Nexus 5 ☠️⚰️✝️
                  2024-***** : FPOS Fairphone 5
                  🇲🇫🇬🇧

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                  • sam_villemurS Offline
                    sam_villemur @AppLee
                    last edited by

                    @applee
                    Hello, thanks for your answer,
                    whithout the cache : same problem
                    I uninstall the app and reinstall it but same problem.

                    LakotaubpL 1 Reply Last reply Reply Quote -1
                    • LakotaubpL Offline
                      Lakotaubp @sam_villemur
                      last edited by

                      @sam_villemur Before uninstalling use UT Tweak Tool to first clear cache, data and config then delete dekko and restart the phone and try installing again.

                      sam_villemurS 1 Reply Last reply Reply Quote 0
                      • sam_villemurS Offline
                        sam_villemur @Lakotaubp
                        last edited by

                        @lakotaubp
                        yes that's what i done,
                        ...the "copies and folders" are empties but there is not an option "received"

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