SOLVED Gallery not showing pics

ronbillock

When I open Gallery it does not show any photos. When I look in File Manager I see many photos in /home/phablet/Pictures (synced from NextCloud using UBsysnc). If I try to take a photo, I receive 'Capture Failed'. Please help.

Lakotaubp

@ronbillock Can you supply device and update channel it may help solve the issue. Thanks

Keneda

@ronbillock
Do you have some folders in pictures one ?
Taken photos are normally stored in "com.ubuntu.camera" one.

ronbillock

This post is deleted!

cliffcoggin

@ronbillock said in Gallery not showing pics:

If I try to take a photo, I receive 'Capture Failed'. Please help.

That sounds more like the camera is not working rather than a Gallery problem.

ronbillock

@lakotaubp My device is an OP6 and I have only used the Stable channel, native installed with Ubuntu Touch stable install.
If more channel info is desired please tell me how I find that info (I am new). It says version 2.10.9.

ronbillock

@keneda I think my folders may be part of the problem. In my Home/phablet I have a Pictures sub-folder. Home/phablet/Pictures has the photos I synced from my Nextcloud (via my laptop). Within /Pictures, along with the synced pictures are also subfolders called com.ubuntu.camera, Screenshots, and Webcam. The folder com.ubuntu.camera does have photos I took with the camera app when it was working.
A strange thing to me is that this is all duplicated in /Home/Phablets/Documents/Photos which also has all the photos I synced from nextcloud as well as the other subfolders (com.ubuntu.camera, etc...).

Lakotaubp

@ronbillock No that's fine, Thanks. Sometimes issues are device specific and giving as much info as possible is always useful.

Bolly

@ronbillock said in Gallery not showing pics:

I receive 'Capture Failed'.

This sounds like a broken sd. Does it save them on the sd?

ronbillock

@bolly I am not sure how to check that but from what I can see it appears to failing to save at all. If you give me more instruction I can verify?

Bolly

@ronbillock , I think you can try to create a file with the file manager and see if after restarting the phone it is there.

You can also take the SD out of the phone and put it on a pc and check it's working there.

ronbillock

@bolly There is no SD card on a Oneplus 6? I can create/remove a folder on the device with no issue.

Bolly

@ronbillock said in Gallery not showing pics:

@bolly There is no SD card on a Oneplus 6? I can create/remove a folder on the device with no issue.

Then forget what I said. Sorry.

ronbillock

I am considering this issue resolved. I did a full new clean install, overwriting data, using 8.9 installer. The installer errored 2 times but after selecting ignore it finished and everything so far looks like it is working as it should. The somewhat clean re-install seems to have resolved the issue.