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    SOLVED Gallery not showing pics

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    • ronbillock
      ronbillock last edited by

      When I open Gallery it does not show any photos. When I look in File Manager I see many photos in /home/phablet/Pictures (synced from NextCloud using UBsysnc). If I try to take a photo, I receive 'Capture Failed'. Please help.

      Lakotaubp Keneda C Bolly 4 Replies Last reply Reply Quote 0
      • Lakotaubp
        Lakotaubp @ronbillock last edited by

        @ronbillock Can you supply device and update channel it may help solve the issue. Thanks

        ronbillock 1 Reply Last reply Reply Quote 0
        • Keneda
          Keneda @ronbillock last edited by

          @ronbillock
          Do you have some folders in pictures one ?
          Taken photos are normally stored in "com.ubuntu.camera" one.

          2015-Now : Meizu MX4 (Stable) for daily use
          Spare : Nexus 5 (Stable)

          ronbillock 1 Reply Last reply Reply Quote 0
          • ronbillock
            ronbillock last edited by

            This post is deleted!
            1 Reply Last reply Reply Quote 0
            • C
              cliffcoggin @ronbillock last edited by

              @ronbillock said in Gallery not showing pics:

              If I try to take a photo, I receive 'Capture Failed'. Please help.

              That sounds more like the camera is not working rather than a Gallery problem.

              1 Reply Last reply Reply Quote 0
              • ronbillock
                ronbillock @Lakotaubp last edited by

                @lakotaubp My device is an OP6 and I have only used the Stable channel, native installed with Ubuntu Touch stable install.
                If more channel info is desired please tell me how I find that info (I am new). It says version 2.10.9.

                Lakotaubp 1 Reply Last reply Reply Quote 0
                • ronbillock
                  ronbillock @Keneda last edited by

                  @keneda I think my folders may be part of the problem. In my Home/phablet I have a Pictures sub-folder. Home/phablet/Pictures has the photos I synced from my Nextcloud (via my laptop). Within /Pictures, along with the synced pictures are also subfolders called com.ubuntu.camera, Screenshots, and Webcam. The folder com.ubuntu.camera does have photos I took with the camera app when it was working.
                  A strange thing to me is that this is all duplicated in /Home/Phablets/Documents/Photos which also has all the photos I synced from nextcloud as well as the other subfolders (com.ubuntu.camera, etc...).

                  1 Reply Last reply Reply Quote 0
                  • Lakotaubp
                    Lakotaubp @ronbillock last edited by

                    @ronbillock No that's fine, Thanks. Sometimes issues are device specific and giving as much info as possible is always useful.

                    1 Reply Last reply Reply Quote 0
                    • Bolly
                      Bolly @ronbillock last edited by

                      @ronbillock said in Gallery not showing pics:

                      I receive 'Capture Failed'.

                      This sounds like a broken sd. Does it save them on the sd?

                      2015-Now (Daily use) : BQ Aquaris E4.5 Ubuntu edition
                      2016-Now (Daily use) : BQ Aquaris M10 FHD Betatester

                      2020-Now : PinePhone Braveheart & CE UBports
                      2020-Now (Family/Daily use): Vollaphone
                      2022-Now (Family): Vollaphone 22

                      ronbillock 1 Reply Last reply Reply Quote 0
                      • ronbillock
                        ronbillock @Bolly last edited by

                        @bolly I am not sure how to check that but from what I can see it appears to failing to save at all. If you give me more instruction I can verify?

                        Bolly 1 Reply Last reply Reply Quote 0
                        • Bolly
                          Bolly @ronbillock last edited by

                          @ronbillock , I think you can try to create a file with the file manager and see if after restarting the phone it is there.

                          You can also take the SD out of the phone and put it on a pc and check it's working there.

                          2015-Now (Daily use) : BQ Aquaris E4.5 Ubuntu edition
                          2016-Now (Daily use) : BQ Aquaris M10 FHD Betatester

                          2020-Now : PinePhone Braveheart & CE UBports
                          2020-Now (Family/Daily use): Vollaphone
                          2022-Now (Family): Vollaphone 22

                          ronbillock 1 Reply Last reply Reply Quote 0
                          • ronbillock
                            ronbillock @Bolly last edited by

                            @bolly There is no SD card on a Oneplus 6? I can create/remove a folder on the device with no issue.

                            Bolly 1 Reply Last reply Reply Quote 0
                            • Bolly
                              Bolly @ronbillock last edited by

                              @ronbillock said in Gallery not showing pics:

                              @bolly There is no SD card on a Oneplus 6? I can create/remove a folder on the device with no issue.

                              Then forget what I said. Sorry. 🙂

                              2015-Now (Daily use) : BQ Aquaris E4.5 Ubuntu edition
                              2016-Now (Daily use) : BQ Aquaris M10 FHD Betatester

                              2020-Now : PinePhone Braveheart & CE UBports
                              2020-Now (Family/Daily use): Vollaphone
                              2022-Now (Family): Vollaphone 22

                              1 Reply Last reply Reply Quote 0
                              • ronbillock
                                ronbillock last edited by

                                I am considering this issue resolved. I did a full new clean install, overwriting data, using 8.9 installer. The installer errored 2 times but after selecting ignore it finished and everything so far looks like it is working as it should. The somewhat clean re-install seems to have resolved the issue.

                                1 Reply Last reply Reply Quote 0
                                • Topic has been marked as solved  ronbillock ronbillock 
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