'crazy Volla'
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@Charly I will never throw an app on the forum!! Especially if the problem does not come from there, i'm not sure. I will give you the name in a private message but above all never mention this app negatively on the forum. Okay ?
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Sorry, you are right
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I have problems with these "ghost touches", too. I tried to find a way to disable the fingerprint sensor, but I cannot find anything about this on my Vollaphone or in the internet. Where can I disable the fingerprint sensor?
Has someone found a solution for the ghost touches problem yet? -
@musicologist You could try Settings -> Security & privacy -> Locking and unlocking -> Lock security and then toggle off the switch for fingerprint under Biometrics.
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@Ian , thanks! I found out that Biometrics are disabled on my phone and that there is no finderprint ID installed. So the finderprint scanner cannot be the reason for the ghost touches.
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Has anyone found a solution (or a workaround) for the ghost touches problem? (The funny thing is: I already owned my Volla for a year before the problem surfaced. Now, with time or with each update, the problem seems to get worse)
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@musicologist I have a Vollaphone X running 20.04 OTA 5 and I do not see this problem. It was also OK on 16.04.
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@Ian , maybe it's a problem of the original Vollaphone and not of Vollaphone X. Or something, which we did not find out yet, triggers this problem after some months of usage. I also did not have these problems from the start.
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Hello,
I had the same problem with ghost touches on my Volla phone. The support advices me to wash the display. I did and it did not help. They asked me to send it to the service. I did and I spent quite high shipment expenses. I hoped they replace my display. Unfortunately, they returned me the device sauing they washed the display and reflashed the software. I did not believe any of these could fix the problems, so I put the phone into the shelf and do not us it any more. I thought it was because they would like to save the money for display replacement in warranty, but as I read this tread further, they probably even have the replacement parts? Really worth byuing such device.
Regarding the bluetooth, I have quite different problems. It was working like a charm with BQ Aquaris phone with my Volkswagen, but I was not able to pick the phone when using Volla. If I did it on the phobe, the remote party was able to hear me, but I was hearing the ringing in my car still. Even the latest software does it like this.
Very strange.
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@musicologist Some users reported in the Volla forums that it was caused by some SIM cards (e.g. https://forum.volla.online/viewtopic.php?p=5791#p5791 ). Can you test drive your Vollaphone without the SIM card and see if the ghost touches go away?
