Videos can't be read since today's core apps updates.

domubpkm

Hello.
I did all the today's updates of core apps with OpenStore app and now i can't start and read any videos on my Volla 22 OTA-8.
I don't know where it comes from !
Is somebody noticed that ?

domubpkm

Maybe a coincidence. The problem resolved after turning off and turning on the Volla nearly for some time. Indeed, it happens quite frequently that the videos are not recognized and are poorly loaded. I noticed that on Volla, volla 22, BQ with xenial..

Charly

@domubpkm

With my Volla x23 (ota-8), I can no longer record videos since today's update of the photo app.

domubpkm

@Charly said in Videos can't be read since today's core apps updates.:

With my Volla x23 (ota-8), I can no longer record videos since today's update of the photo app.

Works on Volla 22

kugiigi

@Charly Recording videos is also affected when playback is broken. You can try restarting media-hub (systemctl --user restart media-hub.service) but if it's still the same, only a reboot could fix it.

Broken video playback is quite a common occurrence on my FP4 which I observed started in recent OTA (7 or 8?) updates.

messayisto

@domubpkm On oneplusone nord m10, rc, focal, after core apps update video playing and video recording is working fine.
But: Fotos are shown only vertical, no matter if they were taken vertical or horizontal.

domubpkm

It starts again on my Volla 22 ota-9 the icon of videos do not appear. I am at 7 restart and it does not fix anything. Restarting media-hub services does not change anything either.
.

kristatos

@domubpkm have you tried deleting the cache?

domubpkm

@kristatos All done. Erase all the caches, restart Media-Hub Services. It has worked again in the eighth time after turning off the smartphone for half an hour, and restarted the Volla 22.

It is an old bug but i don't know if it has been explained.
Very strange. When the bug seems fixed, i don't know why.

kristatos

@domubpkm I've experienced this bug several times on several devices under several versions of UT
I don't know what's the cause of this and if it ever will be fixed, but clearing the cache always worked for me.

kugiigi

@kristatos Which cache do you clear/delete?

kristatos

@kugiigi I don't remember correctly which special cache I've deleted, because I hadn't had this bug for a long time. But removing

~/.cache

should definitely work. But this way will also clear caches from other apps...

arubislander

@kristatos Yeah, Dekko users will not be wanting to do that...

kugiigi

@kristatos Deleting that whole directory won't be good since some apps, for some reason, use it for important files such as Dekko as mentioned above. I believe libertine containers are also there

kristatos

@kugiigi That's right, I know So the next person which is having trouble with that, should not shoot at the whole ".cache-Folder" so that we could localize what specific cache-Folder is causing this issue. I think it has to do with mediascanner or components like that.

domubpkm

@messayisto erasing mediascanner cache or all cache doesn't solve the issue on Volla 22. After a certain number of unknown restarts, it can work again, but seen like that, it seems pure chance.

kristatos

@domubpkm When I had this issue in the past, I always could reliable "fix" it with deleting the cache. I don't had to restart several times or something like that.