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    UBports Store Open

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      • G Offline
        guru @Lakotaubp
        last edited by

        I've bought three items, went through the dialog of shipping address and the payment (successful) and at the end it says:

        Interner Serverfehler (internal server error)
        
        ("Unable to post message, please configure the sender's email address.", '')
        
        

        and no mail is coming down. I'm unsure if the order was now successfuly received and what will happen on my Amex card 🙂

        Matthias

        N 1 Reply Last reply Reply Quote 0
        • N Offline
          nogoogle @guru
          last edited by

          @guru same thing here and my credit card was charged three times.awaiting response from sales.

          LakotaubpL 1 Reply Last reply Reply Quote 0
          • LakotaubpL Offline
            Lakotaubp @nogoogle
            last edited by

            @nogoogle Have passed on the info once more. Please vare with us

            N 1 Reply Last reply Reply Quote 0
            • N Offline
              nogoogle @Lakotaubp
              last edited by

              @Lakotaubp Thank you very much for trying to connect. I have also sent another email to sales@ubports.com and still have not heard anything back. I am wondering whether anybody reads these emails which are sent to this address ?

              G 1 Reply Last reply Reply Quote 0
              • G Offline
                guru @nogoogle
                last edited by

                I bought some goods for around 80€ and my amex card was charged with this on October 17. I also asked sales@ w/o any reaction. I will wait a werk more and than ask amex to pull back the money again.

                1 Reply Last reply Reply Quote 0
                • LakotaubpL Offline
                  Lakotaubp
                  last edited by

                  @nogoogle @guru sorry for the delay once again and I understand the frustration. We will get this sorted as soon as possible.

                  G 1 Reply Last reply Reply Quote 0
                  • G Offline
                    guru @Lakotaubp
                    last edited by

                    @Lakotaubp said in UBports Store Open:

                    @nogoogle @guru sorry for the delay once again and I understand the frustration. We will get this sorted as soon as possible.

                    Can you say roughly the time frame in which you think with „soon as possible“?

                    LakotaubpL 1 Reply Last reply Reply Quote 0
                    • LakotaubpL Offline
                      Lakotaubp @guru
                      last edited by

                      @guru Sorry for the delay I'm away at present so only have limited time for a few days. Someone is checking for me give me a couple of days. Thanks

                      G 1 Reply Last reply Reply Quote 1
                      • G Offline
                        guru @Lakotaubp
                        last edited by

                        Finally I got a mail from sales@ saying that they have shipped my goods on October 19. Today is already October 28 and nothing arrived in 8 days...

                        AppLeeA LakotaubpL G 3 Replies Last reply Reply Quote 0
                        • AppLeeA Offline
                          AppLee @guru
                          last edited by

                          @guru
                          Depending on your location it may take some time.
                          Give it a week or two, not everybody can ship as fast as Amazon.

                          1 Reply Last reply Reply Quote 0
                          • LakotaubpL Offline
                            Lakotaubp @guru
                            last edited by

                            @guru Mine took about 14 days I think and that was all inside Europe. Are you still based in Cuba? Or have I got that wrong.

                            G 1 Reply Last reply Reply Quote 0
                            • G Offline
                              guru @Lakotaubp
                              last edited by

                              Cuba would be the best place to live. They have in total around 6000 Corona cases, Germany the double in a single day.

                              I live in Germany, near to Munich. From which country the store is sending the goods?

                              LakotaubpL ? 2 Replies Last reply Reply Quote 0
                              • LakotaubpL Offline
                                Lakotaubp @guru
                                last edited by

                                @guru Think it's Holland, but then I thought you where in Cuba 🙃

                                1 Reply Last reply Reply Quote 0
                                • ? Offline
                                  A Former User @guru
                                  last edited by

                                  @guru Hi,
                                  so I can tell you the parcel will come soon.
                                  Mine took also more than a week from NL to DE. It is not shipped with DHL this might explain the duration of the shipment.

                                  1 Reply Last reply Reply Quote 0
                                  • G Offline
                                    guru @guru
                                    last edited by

                                    @guru said in UBports Store Open:

                                    Finally I got a mail from sales@ saying that they have shipped my goods on October 19. Today is already October 28 and nothing arrived in 8 days...

                                    sales@ said in a mail that the parcel was sent on October 19. Today is November 3rd. I will wait until November 19 and then instruct Amex to withdraw the money due to goods not delivered.
                                    Thanks

                                    1 Reply Last reply Reply Quote 0
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