UBports Store Open

nogoogle

@Lakotaubp Thank you very much for trying to connect. I have also sent another email to sales@ubports.com and still have not heard anything back. I am wondering whether anybody reads these emails which are sent to this address ?

guru

I bought some goods for around 80€ and my amex card was charged with this on October 17. I also asked sales@ w/o any reaction. I will wait a werk more and than ask amex to pull back the money again.

Lakotaubp

@nogoogle @guru sorry for the delay once again and I understand the frustration. We will get this sorted as soon as possible.

guru

@Lakotaubp said in UBports Store Open:

@nogoogle @guru sorry for the delay once again and I understand the frustration. We will get this sorted as soon as possible.

Can you say roughly the time frame in which you think with „soon as possible“?

Lakotaubp

@guru Sorry for the delay I'm away at present so only have limited time for a few days. Someone is checking for me give me a couple of days. Thanks

guru

Finally I got a mail from sales@ saying that they have shipped my goods on October 19. Today is already October 28 and nothing arrived in 8 days...

AppLee

@guru
Depending on your location it may take some time.
Give it a week or two, not everybody can ship as fast as Amazon.

Lakotaubp

@guru Mine took about 14 days I think and that was all inside Europe. Are you still based in Cuba? Or have I got that wrong.

guru

Cuba would be the best place to live. They have in total around 6000 Corona cases, Germany the double in a single day.

I live in Germany, near to Munich. From which country the store is sending the goods?

Lakotaubp

@guru Think it's Holland, but then I thought you where in Cuba

A Former User

@guru Hi,
so I can tell you the parcel will come soon.
Mine took also more than a week from NL to DE. It is not shipped with DHL this might explain the duration of the shipment.

guru

@guru said in UBports Store Open:

Finally I got a mail from sales@ saying that they have shipped my goods on October 19. Today is already October 28 and nothing arrived in 8 days...

sales@ said in a mail that the parcel was sent on October 19. Today is November 3rd. I will wait until November 19 and then instruct Amex to withdraw the money due to goods not delivered.
Thanks