@arubislander Yes, i'm not using the phone. I'm waiting for a solution. Making an image of the system, with the free space imaged too would be great. Anyone know how to do that?
Or mounting the phone so it could be scanned from another device would be great - can that be done?

@arubislander Pretty sure it's the same one. I stuck a sticker on the back with my details.

@cliffcoggin Thanks for this, I had seen that I can copy and backup my files. which I should have done before the phone was bricked by an update. Wish I had. Problem now is how to try and recovery the files that were on the phone.

@kugiigi Oh I did ask them to recovery my files too. My request was ignored, along with when I asked how much the repair would cost. And then I even wrote an email to say thanks for repairing the phone, but it would have been nice if they had responded to recovering the files etc. No response. So yeah they repaired the phone, but otherwise communication with them hasn't been good.

Hi there,

my phone was recently bricked, then brought back to life when I sent it back to the manufacturer (volla) now I'd like to try and recover the files (images, videos) I had on the device.

has anyone successfully used a file recovery program on a ubuntu touch device?

I would like to use testdisk, I'm attempting to install it in a libertine container, will this work? as the docs say libertine will only have limited access to the device (only certain folders) and I would need testdisk to scan all the unused memory.

I think I'm going along the wrong path and perhaps I'd have to wait for someone to port testdisk to ubuntu touch.

Does anyone have any tips/advice?

I got my phone back from Volla, they restored it to OTA-21. Costed 50 Euros for the repair and 6 Euros for shipping within Germany.

@keneda
Thanks for your reply Keneda, as it isn't starting up - perhaps it is as you say, a hardware issue. I'm getting in touch with Volla now.

@keneda
oh, so it should boot up properly to OTA-15?

Unfortunately, it gets stuck on the "volla" splash screen during boot up.

I've been hoping that if I get adb sideload to work using the ubuntu touch yggrasilx zip file from volla, then that would solve my problem. But sideload isn't working.
I've managed to login to the phone using shell and do linux commands. But I don't know how to diagnose why sideload isn't working.

"etc" is booting the device? I'll have to look that up.

Thanks for your reply

@ian
usb 2.0 ports, I'm using an older laptop, it doesn't have usb 3.0

@bolly
yeah I think I'll do that on monday, if I can't get it to work over the weekend. cheers for the advice