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failed to install ubport on my bq m10 hd

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    • B Offline
      BrisPete
      last edited by 14 Jun 2018, 20:56

      If I recall correctly you need to install the Canonical image from bq website before you can upgrade to UBports version of Ubuntu Touch.

      1 Reply Last reply Reply Quote 0
      • A Offline
        advocatux @shargar
        last edited by 14 Jun 2018, 21:15

        @shargar MDT is deprecated, you need to use the ubports-installer but please answer these questions before: what OS is in your table now? what OS is running in your computer?

        Also you can take a look to the install instructions in French https://docs.ubports.com/fr/latest/userguide/install.html

        S 1 Reply Last reply 14 Jun 2018, 21:29 Reply Quote 0
        • S Offline
          shargar
          last edited by 14 Jun 2018, 21:24

          i don't find it on the bq's website. THere is just android versions : https://www.bq.com/pt/support/aquaris-m10/support-sheet?ssess=5b22d9f2ef452&sorigin=productList

          1 Reply Last reply Reply Quote 0
          • S Offline
            shargar @advocatux
            last edited by 14 Jun 2018, 21:29

            @advocatux Thanks for your help. Ubuntu 16.04 LTS on my pc and android 6.0 on the tablett. I'm reading french instructions...

            A 1 Reply Last reply 14 Jun 2018, 21:41 Reply Quote 0
            • A Offline
              advocatux @shargar
              last edited by 14 Jun 2018, 21:41

              @shargar perfect, as you can see in that instructions you need to install the "old" Ubuntu Touch before installing UBports.

              Be very careful using SP Flash Tool.

              S 1 Reply Last reply 14 Jun 2018, 21:55 Reply Quote 0
              • S Offline
                shargar @advocatux
                last edited by 14 Jun 2018, 21:55

                @advocatux Ok. I try to be careful. I'm downloading sp Flash tool for linux and the image and i will try tomorow. Thank you for your help. See you

                A S 2 Replies Last reply 14 Jun 2018, 21:56 Reply Quote 0
                • A Offline
                  advocatux @shargar
                  last edited by advocatux 14 Jun 2018, 21:56

                  @shargar right, and if you need something we're here to help 🙂

                  Edit: have you seen the PM I sent you?

                  1 Reply Last reply Reply Quote 0
                  • S Offline
                    shargar @shargar
                    last edited by 14 Jun 2018, 22:02

                    @advocatux This link is dead https://spflashtool.com/download/SP_Flash_Flash_Tool_v5.1744_Linux.zip>`_.

                    and this version doesn't sart https://spflashtool.com/download/SP_Flash_Tool_exe_Linux_64Bit_v5.1520.00.100.zip

                    I don't see other versions for linux ....

                    A 1 Reply Last reply 14 Jun 2018, 22:03 Reply Quote 0
                    • A Offline
                      advocatux @shargar
                      last edited by advocatux 14 Jun 2018, 22:03

                      @shargar these links are working for me now

                      https://storage.googleapis.com/otas/2015/Tablets/Freezer/Ubuntu/OTA_13_FW_version/cooler-image-stable-6.zip

                      https://storage.googleapis.com/otas/2015/Tablets/Freezer FHD/Ubuntu/SP_Flash_Tool_exe_Linux_v5.1612.00.100.zip

                      Edit: this is what you have to download, be careful because there are other links for downloading but only if you're using Ubuntu 17.10 !!

                      1 Reply Last reply Reply Quote 0
                      • S Offline
                        shargar
                        last edited by 15 Jun 2018, 09:57

                        ok , i folowed english instruction to be sure... ( https://docs.ubports.com/en/latest/userguide/install.html )

                        I press download in splash, i connect my device ( turn off) and i 've this message :

                        BROM ERROR : S_COM_PORT_OPEN_FAIL (1013)

                        [COM] Failed to open COM port.
                        [HINT]:

                        I try with my different usb port without sucess...

                        The splash version is SP_Flash_Tool_exe_Linux_v5.1612.00.100
                        the
                        scatter loading file is MT 8163_Android_scatter.txt

                        A M 2 Replies Last reply 15 Jun 2018, 10:13 Reply Quote 0
                        • A Offline
                          advocatux @shargar
                          last edited by advocatux 15 Jun 2018, 10:13

                          @shargar do you have your tablet in developer mode and usb debugging allowed?

                          Have you tried a different usb cable?

                          Edit: check you have OEM unlocking on too
                          Edit 2: Oh, I'm remembering now. Do you have modemmanager installed on your Ubuntu? IIRC you need to remove it because is incompatible with SP Flash Tool
                          Edit 3: Hmm here (https://www.dedoimedo.com/computers/aquaris-m10-with-android.html) it says you can avoid that error running the tool with sudo

                          1 Reply Last reply Reply Quote 1
                          • M Offline
                            Marathon2422 @shargar
                            last edited by Marathon2422 15 Jun 2018, 13:07

                            @shargar
                            The BroM error is usually, a usb driver problem.
                            i have the fhd model,
                            in terminal i run
                            / sudo fastboot devices/
                            then start
                            / ubports-installer /
                            and run the installer.
                            i looked on "BQ support and could not find ubuntu for hd model,here is the link for FHD model ,it may help you search.

                            http://www.mibqyyo.com/en-download/categorias/aquaris-m10-fhd-ubuntu-edition/

                            1 Reply Last reply Reply Quote 0
                            • S Offline
                              shargar
                              last edited by 15 Jun 2018, 13:08

                              @advocatux. Yes, my tablet is in developer mode, usb debuging, and OEM unlocking.
                              My cable is ok, i see it with "sudo adb device".
                              To run the tool, I double click on it. I don't understand how to run it with sudo ? "sudo flash_tool" in a terminal ?

                              L 1 Reply Last reply 15 Jun 2018, 14:11 Reply Quote 0
                              • L Offline
                                Lakotaubp @shargar
                                last edited by 15 Jun 2018, 14:11

                                @shargar The link below is nothing to do with Ubports but will as @advocatux has said show you how to remove the modemanager quicker and better than I can type the instructions
                                http://www.mibqyyo.com/en-articles/2015/09/16/ubuntu-android-installation-process-for-bq-aquaris-e4-5-and-e5/#/vanilla/discussion/embed/?vanilla_discussion_id=0
                                Its near the top from point 3 down. If you have modemanager it will not work as far as I know.
                                Hope this helps all the best.

                                1 Reply Last reply Reply Quote 0
                                • S Offline
                                  shargar
                                  last edited by 16 Jun 2018, 19:05

                                  Hi ! It's ok for me. I did it. I try to explain with my magic english. So, in my case, the problem was I started the flash_tool without sudo. I went to the tool's files and I wrote sudo ./flash_tool and let's go
                                  Before I tried with modemmanager remove without sucess...
                                  For french peoples : Attention l'outils flash_tool doit être lancé avec la commande sudo ./flash_tool dans un terminal. Avant, bien se place rdans le bon dossier avec la commande cd

                                  1 Reply Last reply Reply Quote 1
                                  • S Offline
                                    shargar
                                    last edited by 16 Jun 2018, 19:08

                                    Thanks to Advocatux, Lakotaubp and Marathon for your help.
                                    Take care

                                    L 1 Reply Last reply 16 Jun 2018, 19:17 Reply Quote 0
                                    • L Offline
                                      Lakotaubp @shargar
                                      last edited by Lakotaubp 16 Jun 2018, 19:17

                                      @shargar Concratulations on your UBports Ubuntu Touch M10. Have a look here for some more usfull info
                                      https://ubports.com/telegram-welcome

                                      1 Reply Last reply Reply Quote 0
                                      • A Offline
                                        advocatux
                                        last edited by 17 Jun 2018, 07:24

                                        @shargar Kudos! Enjoy your new UT device 🙂

                                        @Lakotaubp that sentence is a fine example of «magic English» hahaha

                                        L 1 Reply Last reply 17 Jun 2018, 14:58 Reply Quote 0
                                        • L Offline
                                          Lakotaubp @advocatux
                                          last edited by 17 Jun 2018, 14:58

                                          @advocatux I have absolutely no idea what you may or may not be referring to at all : ) !! Whatsoever

                                          1 Reply Last reply Reply Quote 1
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