UBports Store Open
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@bhdouglass sales@ubports.com for all enquiries and questions on deliveries. Sorry for the delay.
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@guru This issue should be fixed now and I can confirm postage cost is added at the next stage when you move to checkout there is then a third and final stage to complete the purchase.
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@Bolly Sorry your not totally happy. It has been noted.
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@Lakotaubp Thanks for that support address, I've sent an email about it.
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I've bought three items, went through the dialog of shipping address and the payment (successful) and at the end it says:
Interner Serverfehler (internal server error) ("Unable to post message, please configure the sender's email address.", '')and no mail is coming down. I'm unsure if the order was now successfuly received and what will happen on my Amex card
Matthias
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@guru same thing here and my credit card was charged three times.awaiting response from sales.
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@nogoogle Have passed on the info once more. Please vare with us
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@Lakotaubp Thank you very much for trying to connect. I have also sent another email to sales@ubports.com and still have not heard anything back. I am wondering whether anybody reads these emails which are sent to this address ?
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I bought some goods for around 80€ and my amex card was charged with this on October 17. I also asked sales@ w/o any reaction. I will wait a werk more and than ask amex to pull back the money again.
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@Lakotaubp said in UBports Store Open:
@nogoogle @guru sorry for the delay once again and I understand the frustration. We will get this sorted as soon as possible.
Can you say roughly the time frame in which you think with „soon as possible“?
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@guru Sorry for the delay I'm away at present so only have limited time for a few days. Someone is checking for me give me a couple of days. Thanks
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Finally I got a mail from sales@ saying that they have shipped my goods on October 19. Today is already October 28 and nothing arrived in 8 days...
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@guru
Depending on your location it may take some time.
Give it a week or two, not everybody can ship as fast as Amazon. -
@guru Mine took about 14 days I think and that was all inside Europe. Are you still based in Cuba? Or have I got that wrong.
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Cuba would be the best place to live. They have in total around 6000 Corona cases, Germany the double in a single day.
I live in Germany, near to Munich. From which country the store is sending the goods?
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@guru Think it's Holland, but then I thought you where in Cuba
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@guru Hi,
so I can tell you the parcel will come soon.
Mine took also more than a week from NL to DE. It is not shipped with DHL this might explain the duration of the shipment. -
@guru said in UBports Store Open:
Finally I got a mail from sales@ saying that they have shipped my goods on October 19. Today is already October 28 and nothing arrived in 8 days...
sales@ said in a mail that the parcel was sent on October 19. Today is November 3rd. I will wait until November 19 and then instruct Amex to withdraw the money due to goods not delivered.
Thanks
