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[How To] Ask a question and then mark it as solved

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    • A Offline
      AppLee
      last edited by 17 Jun 2021, 17:42

      Many don't know how to do this task.
      It's really useful for people searching for the same problem.

      So here is a little tutorial I made for this:

      First you need to locate the menu buttons for the whole topic it's always on top of the screen on desktop.
      Then use the cog wheel menu (labelled "Topic Tools")
      Then choose "Ask a question"
      Now your post is "unsolved"
      Use the previous menu
      And then choose "Mark as solved"

      And for those who are lucky to be able to see there are the steps in picture:
      Forum_guide.png

      Hope it will be helpful.
      Enjoy

      K M 2 Replies Last reply 17 Jun 2021, 21:55 Reply Quote 5
      • K Offline
        Keneda @AppLee
        last edited by Keneda 8 Sept 2023, 08:58 17 Jun 2021, 21:55

        @applee the OP can also choose a specific answer in the thread and mark it as the one that solved the question, it's then easier to find the solving answer in the thread as it's then displayed directly after the OP first post.

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        A 1 Reply Last reply 18 Jun 2021, 07:12 Reply Quote 0
        • A Offline
          AppLee @Keneda
          last edited by 18 Jun 2021, 07:12

          @keneda You're right and I was thinking about adding this part.
          But later... :winking_face: as it takes a bit of time still 🙂

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          • M Offline
            muskist @AppLee
            last edited by 14 Apr 2023, 16:36

            @AppLee
            "Mark as solved" seems to have disappeared ...
            Where did it go?

            A 1 Reply Last reply 14 Apr 2023, 21:07 Reply Quote 0
            • A Offline
              AppLee @muskist
              last edited by 14 Apr 2023, 21:07

              @muskist
              It works fine for me.
              But we'll investigate

              M 1 Reply Last reply 14 Apr 2023, 23:13 Reply Quote 0
              • M Offline
                muskist @AppLee
                last edited by 14 Apr 2023, 23:13

                @AppLee
                When I push the gear wheel button all I get is "Delete thread" and "Ask a question" (translation is mine) but no "Mark as solved" (like before).

                A 1 Reply Last reply 15 Apr 2023, 08:17 Reply Quote 0
                • A Offline
                  AppLee @muskist
                  last edited by 15 Apr 2023, 08:17

                  @muskist
                  Then read my post again.
                  You need to ask a question before you can mark it as solved.

                  M 1 Reply Last reply 15 Apr 2023, 09:24 Reply Quote 0
                  • M Offline
                    muskist @AppLee
                    last edited by 15 Apr 2023, 09:24

                    @AppLee said in [How To] Ask a question and then mark it as solved:

                    Then read my post again.

                    I did and I got it now. Sorry.

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