failed to install ubport on my bq m10 hd
I try to switch an android tablett bq m10 hd. I folow this two methods ( MDT and with system image server) and i didn't succes. I have this message :
2018/06/14 22:42:24 Device is |cooler|
2018/06/14 22:42:24 Flashing version 10 from ubports-touch/legacy channel and server http://system-image.ubports.com to device cooler
81.93 KB / 101.97 MB [________________________________] 0.08 % 409.17 KB/s 4m14scan't flash recovery image
Wait until it reboots on its own!
Do not reboot manually!
Exiting magic-device-tool. Bye Bye
The android tablette is in developper mode and mode usb debuging.
Sorry for my english, i'm french...
Have you any ideas for me ?
BrisPete last edited by
If I recall correctly you need to install the Canonical image from bq website before you can upgrade to UBports version of Ubuntu Touch.
@shargar MDT is deprecated, you need to use the ubports-installer but please answer these questions before: what OS is in your table now? what OS is running in your computer?
Also you can take a look to the install instructions in French https://docs.ubports.com/fr/latest/userguide/install.html
i don't find it on the bq's website. THere is just android versions : https://www.bq.com/pt/support/aquaris-m10/support-sheet?ssess=5b22d9f2ef452&sorigin=productList
@advocatux Thanks for your help. Ubuntu 16.04 LTS on my pc and android 6.0 on the tablett. I'm reading french instructions...
@shargar perfect, as you can see in that instructions you need to install the "old" Ubuntu Touch before installing UBports.
Be very careful using SP Flash Tool.
@advocatux Ok. I try to be careful. I'm downloading sp Flash tool for linux and the image and i will try tomorow. Thank you for your help. See you
@shargar right, and if you need something we're here to help
Edit: have you seen the PM I sent you?
@advocatux This link is dead https://spflashtool.com/download/SP_Flash_Flash_Tool_v5.1744_Linux.zip>`_.
and this version doesn't sart https://spflashtool.com/download/SP_Flash_Tool_exe_Linux_64Bit_v5.1520.00.100.zip
I don't see other versions for linux ....
@shargar these links are working for me now
Edit: this is what you have to download, be careful because there are other links for downloading but only if you're using Ubuntu 17.10 !!
ok , i folowed english instruction to be sure... ( https://docs.ubports.com/en/latest/userguide/install.html )
I press download in splash, i connect my device ( turn off) and i 've this message :
BROM ERROR : S_COM_PORT_OPEN_FAIL (1013)
[COM] Failed to open COM port.
I try with my different usb port without sucess...
The splash version is SP_Flash_Tool_exe_Linux_v5.1612.00.100
scatter loading file is MT 8163_Android_scatter.txt
@shargar do you have your tablet in developer mode and usb debugging allowed?
Have you tried a different usb cable?
Edit: check you have OEM unlocking on too
Edit 2: Oh, I'm remembering now. Do you have
modemmanagerinstalled on your Ubuntu? IIRC you need to remove it because is incompatible with SP Flash Tool
Edit 3: Hmm here (https://www.dedoimedo.com/computers/aquaris-m10-with-android.html) it says you can avoid that error running the tool with
The BroM error is usually, a usb driver problem.
i have the fhd model,
in terminal i run
/ sudo fastboot devices/
/ ubports-installer /
and run the installer.
i looked on "BQ support and could not find ubuntu for hd model,here is the link for FHD model ,it may help you search.
@advocatux. Yes, my tablet is in developer mode, usb debuging, and OEM unlocking.
My cable is ok, i see it with "sudo adb device".
To run the tool, I double click on it. I don't understand how to run it with sudo ? "sudo flash_tool" in a terminal ?
Lakotaubp last edited by
@shargar The link below is nothing to do with Ubports but will as @advocatux has said show you how to remove the modemanager quicker and better than I can type the instructions
Its near the top from point 3 down. If you have modemanager it will not work as far as I know.
Hope this helps all the best.
Hi ! It's ok for me. I did it. I try to explain with my magic english. So, in my case, the problem was I started the flash_tool without sudo. I went to the tool's files and I wrote sudo ./flash_tool and let's go
Before I tried with modemmanager remove without sucess...
For french peoples : Attention l'outils flash_tool doit être lancé avec la commande sudo ./flash_tool dans un terminal. Avant, bien se place rdans le bon dossier avec la commande cd
Thanks to Advocatux, Lakotaubp and Marathon for your help.
Lakotaubp last edited by Lakotaubp
Lakotaubp last edited by
@advocatux I have absolutely no idea what you may or may not be referring to at all : ) !! Whatsoever