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    failed to install ubport on my bq m10 hd

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    • S
      shargar last edited by

      Re: Unable to install UBPorts on bq M10

      Hello !

      I try to switch an android tablett bq m10 hd. I folow this two methods ( MDT and with system image server) and i didn't succes. I have this message :

      2018/06/14 22:42:24 Device is |cooler|
      2018/06/14 22:42:24 Flashing version 10 from ubports-touch/legacy channel and server http://system-image.ubports.com to device cooler
      81.93 KB / 101.97 MB [________________________________] 0.08 % 409.17 KB/s 4m14scan't flash recovery image

      Wait until it reboots on its own!
      Do not reboot manually!

      Cleaning up..

      Exiting magic-device-tool. Bye Bye

      The android tablette is in developper mode and mode usb debuging.
      Sorry for my english, i'm french...

      Have you any ideas for me ?

      best regards

      advocatux 1 Reply Last reply Reply Quote 0
      • BrisPete
        BrisPete last edited by

        If I recall correctly you need to install the Canonical image from bq website before you can upgrade to UBports version of Ubuntu Touch.

        1 Reply Last reply Reply Quote 0
        • advocatux
          advocatux @shargar last edited by

          @shargar MDT is deprecated, you need to use the ubports-installer but please answer these questions before: what OS is in your table now? what OS is running in your computer?

          Also you can take a look to the install instructions in French https://docs.ubports.com/fr/latest/userguide/install.html

          S 1 Reply Last reply Reply Quote 0
          • S
            shargar last edited by

            i don't find it on the bq's website. THere is just android versions : https://www.bq.com/pt/support/aquaris-m10/support-sheet?ssess=5b22d9f2ef452&sorigin=productList

            1 Reply Last reply Reply Quote 0
            • S
              shargar @advocatux last edited by

              @advocatux Thanks for your help. Ubuntu 16.04 LTS on my pc and android 6.0 on the tablett. I'm reading french instructions...

              advocatux 1 Reply Last reply Reply Quote 0
              • advocatux
                advocatux @shargar last edited by

                @shargar perfect, as you can see in that instructions you need to install the "old" Ubuntu Touch before installing UBports.

                Be very careful using SP Flash Tool.

                S 1 Reply Last reply Reply Quote 0
                • S
                  shargar @advocatux last edited by

                  @advocatux Ok. I try to be careful. I'm downloading sp Flash tool for linux and the image and i will try tomorow. Thank you for your help. See you

                  advocatux S 2 Replies Last reply Reply Quote 0
                  • advocatux
                    advocatux @shargar last edited by advocatux

                    @shargar right, and if you need something we're here to help 🙂

                    Edit: have you seen the PM I sent you?

                    1 Reply Last reply Reply Quote 0
                    • S
                      shargar @shargar last edited by

                      @advocatux This link is dead https://spflashtool.com/download/SP_Flash_Flash_Tool_v5.1744_Linux.zip>`_.

                      and this version doesn't sart https://spflashtool.com/download/SP_Flash_Tool_exe_Linux_64Bit_v5.1520.00.100.zip

                      I don't see other versions for linux ....

                      advocatux 1 Reply Last reply Reply Quote 0
                      • advocatux
                        advocatux @shargar last edited by advocatux

                        @shargar these links are working for me now

                        https://storage.googleapis.com/otas/2015/Tablets/Freezer/Ubuntu/OTA_13_FW_version/cooler-image-stable-6.zip

                        https://storage.googleapis.com/otas/2015/Tablets/Freezer FHD/Ubuntu/SP_Flash_Tool_exe_Linux_v5.1612.00.100.zip

                        Edit: this is what you have to download, be careful because there are other links for downloading but only if you're using Ubuntu 17.10 !!

                        1 Reply Last reply Reply Quote 0
                        • S
                          shargar last edited by

                          ok , i folowed english instruction to be sure... ( https://docs.ubports.com/en/latest/userguide/install.html )

                          I press download in splash, i connect my device ( turn off) and i 've this message :

                          BROM ERROR : S_COM_PORT_OPEN_FAIL (1013)

                          [COM] Failed to open COM port.
                          [HINT]:

                          I try with my different usb port without sucess...

                          The splash version is SP_Flash_Tool_exe_Linux_v5.1612.00.100
                          the
                          scatter loading file is MT 8163_Android_scatter.txt

                          advocatux M 2 Replies Last reply Reply Quote 0
                          • advocatux
                            advocatux @shargar last edited by advocatux

                            @shargar do you have your tablet in developer mode and usb debugging allowed?

                            Have you tried a different usb cable?

                            Edit: check you have OEM unlocking on too
                            Edit 2: Oh, I'm remembering now. Do you have modemmanager installed on your Ubuntu? IIRC you need to remove it because is incompatible with SP Flash Tool
                            Edit 3: Hmm here (https://www.dedoimedo.com/computers/aquaris-m10-with-android.html) it says you can avoid that error running the tool with sudo

                            1 Reply Last reply Reply Quote 1
                            • M
                              Marathon2422 @shargar last edited by Marathon2422

                              @shargar
                              The BroM error is usually, a usb driver problem.
                              i have the fhd model,
                              in terminal i run
                              / sudo fastboot devices/
                              then start
                              / ubports-installer /
                              and run the installer.
                              i looked on "BQ support and could not find ubuntu for hd model,here is the link for FHD model ,it may help you search.

                              http://www.mibqyyo.com/en-download/categorias/aquaris-m10-fhd-ubuntu-edition/

                              1 Reply Last reply Reply Quote 0
                              • S
                                shargar last edited by

                                @advocatux. Yes, my tablet is in developer mode, usb debuging, and OEM unlocking.
                                My cable is ok, i see it with "sudo adb device".
                                To run the tool, I double click on it. I don't understand how to run it with sudo ? "sudo flash_tool" in a terminal ?

                                Lakotaubp 1 Reply Last reply Reply Quote 0
                                • Lakotaubp
                                  Lakotaubp @shargar last edited by

                                  @shargar The link below is nothing to do with Ubports but will as @advocatux has said show you how to remove the modemanager quicker and better than I can type the instructions
                                  http://www.mibqyyo.com/en-articles/2015/09/16/ubuntu-android-installation-process-for-bq-aquaris-e4-5-and-e5/#/vanilla/discussion/embed/?vanilla_discussion_id=0
                                  Its near the top from point 3 down. If you have modemanager it will not work as far as I know.
                                  Hope this helps all the best.

                                  1 Reply Last reply Reply Quote 0
                                  • S
                                    shargar last edited by

                                    Hi ! It's ok for me. I did it. I try to explain with my magic english. So, in my case, the problem was I started the flash_tool without sudo. I went to the tool's files and I wrote sudo ./flash_tool and let's go
                                    Before I tried with modemmanager remove without sucess...
                                    For french peoples : Attention l'outils flash_tool doit être lancé avec la commande sudo ./flash_tool dans un terminal. Avant, bien se place rdans le bon dossier avec la commande cd

                                    1 Reply Last reply Reply Quote 1
                                    • S
                                      shargar last edited by

                                      Thanks to Advocatux, Lakotaubp and Marathon for your help.
                                      Take care

                                      Lakotaubp 1 Reply Last reply Reply Quote 0
                                      • Lakotaubp
                                        Lakotaubp @shargar last edited by Lakotaubp

                                        @shargar Concratulations on your UBports Ubuntu Touch M10. Have a look here for some more usfull info
                                        https://ubports.com/telegram-welcome

                                        1 Reply Last reply Reply Quote 0
                                        • advocatux
                                          advocatux last edited by

                                          @shargar Kudos! Enjoy your new UT device 🙂

                                          @Lakotaubp that sentence is a fine example of «magic English» hahaha

                                          Lakotaubp 1 Reply Last reply Reply Quote 0
                                          • Lakotaubp
                                            Lakotaubp @advocatux last edited by

                                            @advocatux I have absolutely no idea what you may or may not be referring to at all : ) !! Whatsoever

                                            1 Reply Last reply Reply Quote 1
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