Interesting. As soon as I restarted the daemon with 'sudo systemctl daemon-reload' and 'sudo systemctl restart ofono', a flood of plain text messages instantly came in. They're all dated for now, but they're probably from over the course of the last several days.

The last text message that my phone thinks I received was three days ago, 1/12/26. That's not all of a sudden because everybody texted me all at once this moment, especially at this time of the night.

Hopefully these logs contain some super magic.

I hadn't had a chance until now to get to this.

@gpatel-fr Thank you, I will do these things a little later today.

I'm not really too worried about disk space at this point. I feel like once I have something tangible and I can put in a bug report I'm going to try to do a full reset and wipeout anyways. Nuking it from orbit has always worked for me.

@gpatel-fr said in How can I troubleshoot broken SMS?:

@ezst036 said in How can I troubleshoot broken SMS?:

version 11.2 of the ubports-installer no longer contains the checkbox option for a clean wipe user data install.

I just checked and this is not correct; after clicking 'Install' there is in the following screen a checkbox to wipe personal data (it is not checked by default)

Oof, I can see it in your screenshot. on my screen it looks invisible. I checked on where it is and it lights up. Thank you. But still, I do not want to be in this cycle anymore. I want to try to troubleshoot this with logs or something, put in a bug ticket first.

@lduboeuf Hello, good to see you again.

I have not yet pinged the porter about this but I have seen this problem on multiple phones. I am currently now on a OP Nord but I saw the same issue on a FP4. Also saw it on a Pixel 3.

I may try the daily channel soon.

Things have gotten worse now, actually. I was on 20.04 as of Friday. I cannot receive regular text based text messages now. But I can still send messages out, if I call and ask. The text based will be received successfully.

@gpatel-fr said in How can I troubleshoot broken SMS?:

If you want to read the debug information of ofonod, it's possible to enable it but this is not a light reading.

ofonod sounds wonderful, I have been struggling with this issue on and off for quite some time and I have had exactly nothing by way of troubleshooting so far.

Where this is going is I need to create a bug report but I am not interested in just creating something on gitlab that says its broke can you fix it?

I do have wifi disabled (its grey) and cellular data is on (switch is green). I can access websites currently.(if it matters)

How can I access ofonod?

@gpatel-fr said in How can I troubleshoot broken SMS?:

I can't imagine how wiping out all user data could fix this problem.

I have always interpreted the wipe option that is in the ubports installer as a clean wipe of everything on the phone(settings, etc), not just removing what is in one or two folders. Admittedly I know much less about linux on a phone than I do on a linux desktop, have been a linux user for over a decade. Also troubleshooting desktops is a little better well documented in a lot of different places than these phones. I can only tell you what has happened. Any time I have lost the ability to send photos through text, I back up my data and phone book, do a full reinstall/wipe with ubports installer, and back to functioning properly it goes. For a while. Then I have to wipe again. But now I can't do that anymore.

My expectation currently is that I should be able to open the camera app from the side bar, take a photo of something with the phone's camera, then go to the text messaging app and send the photo to someone in my contacts list. To be clear, this functionality does work after I do a clean wipe. It just stops working intermittently and I don't know why.

@uxes said in How can I troubleshoot broken SMS?:

@ezst036 if you have issues downloading images in messages that may be issue of turned on wifi when mms is not working

Thank you. Currently receiving photos does not function either, and my wifi is disabled. If I tell someone to send me a photo, its just nothing. Nothing happens. No warning, no click here to download, nada. It's just dead silent as if nothing ever happened.

Hello,

My SMS (picture messages) has stopped working again, what happens is when I try to send a picture the spinner just never stops.

Fun times since the newest version 11.2 of the ubports-installer no longer contains the checkbox option for a clean wipe user data install. So my only option for fixing this is completely gone.

What do I do?

Its a Oneplus Nord 10 5G, with stable 24.04-1.

@mihael said in Suspention of Phone app in noble:

@kugiigi Oh, I thought this was a UT thing... Ok, thank you very much for your answer, I will report this.

Was curious, could you provide a link to the bug report? Thank you.

Thank everyone for their thoughts.

I have not changed network providers recently or done anything else which would seem to stand out. No new app installs from the store or anything.

I'll keep looking for a way to troubleshoot this and report back if it is found.

When I open up the phone app recently, now it has changed so that I have to wait like 6 seconds and there is a message at the top left that says "Initializing..."

How can I troubleshoot and fix this?

Seems to be the same whether or not I have security in place or no locking code.

I normally have no lock code. So when I turn the screen on the phone is simply ready to do things. That is probably considered a bad practice, but it is for this reason why I always have developer mode disabled.

Do you keep a lock code and then developer mode (most of the time)enabled?

When I plug my Ubports phone into my computer, I would like to see a popup on the phone screen with a yes/no in it to allow file transfers via USB, a sort of limited permissions granting. Right now in Dolphin KDE the phone does appear but the window is completely empty.

I do not want to always enable admin developer mode on the phone with maximum permissions just to grab a few photos. Is this currently possible to enable in Ubports settings somewhere?

I was just curious of someone around here had an idea of if support for displaying an attached bluetooth device's battery level was seeing some progress.

Or else, if I completely missed where I can see it then someone set me straight. Being able to see what the battery level of my headphones, or a bluetooth keyboard would be very useful.

I looked in the bluetooth panel, in the slide down battery panel from the top, and the system > battery control panel.

I'm really hoping that an APNDB update that appears to have been backported to Focal 20.04 will fix a long-standing issue I've been experiencing where after a few months, photo messaging just completely stops working.

https://gitlab.com/ubports/development/core/packaging/lineageos-apndb/-/merge_requests/2

I only have one single phone, wish I could actively contribute for RC but also, my issue usually manifests several months later and that isn't going to help an RC window that closes in 1 to 2 weeks anyways. I can't for now use my daily driver for testing.

Looking forward to more VoLTE supported phones!(FairPhone4 here) Thanks to all who have helped with this release.

@wally said in Why does picture messaging stop functioning after a few months?:

@ezst036 Sorry to hear those things haven't worked. I assume that if restarting nuntium didn't fix the problem, it's just a different issue than I was having.

I hope you're able to resolve it somehow without a full backup and re-install. I presume that in the past when this has happened to you, flashing without wiping data didn't fix the issue?

I have only found backing up and using the UBPorts installer to start fresh as a resolution.

It's working again now, wiped and now have OTA-5.

EDIT: (3/10/25):

I marked the discussion as solved, and wanted to make a few notes for reference.

I updated to OTA-8. This is important compared to other OTA-x because there was an update commit made to the apns-conf.xml in the source tree after I made some requests on Gitlab. My cell provider's APN by default was out of date. Now when I do a fresh UBports install I do not have to change the APN information, the default is correct.

Hopefully that prevents the software from getting confused between my "custom" APN setting and the "default" outdated APN contained in the source xml file. I only need the default.

I will create a new discussion or Gitlab bug request should the issue come back.

@wally said in Why does picture messaging stop functioning after a few months?:

@ezst036 Can I ask what device you're using?

I currently have a Fairphone 4. I started out with a Pixel3a though and it happened on that one once too.

I followed the steps you provided as best as I could:

change my MMS APN to something incorrect, disable MMS, restart phone, correct the MMS APN, enable MMS again, restart phone again, and then it works.

This did not work, but I could not follow the steps as typed. It seems that on 20.04 OTA4 when the phone restarts all APNs are enabled, not the disable as I left it. I thought I might get around this by shutting off all mobile data in its place within these steps, but the icon still only spins and spins.

@arubislander said in Why does picture messaging stop functioning after a few months?:
The equivalent command to yours is:

systemctl --user restart nuntium.service

Thanks for helping sort this out!

Sadly though, this did not do anything appearing to resolve the issue. The nuntium logs used to be located at: ~/.cache/upstart/nuntium.log

Do you know where they are located at now due to systemd?

@lduboeuf

In that case, it is not a combined APN setting. Only works if APN has the same name.

Thank you for clarifying that. I will try resetting the APNs, rebooting and ensuring no wifi, but having done these a few times already I don't expect much of it.

Hopefully I can collect more info on how to actually troubleshoot this instead of doing a re-install, I would need to put in some kind of bug report that amount to more than just "it's broken" as that won't help me nor anybody else.

@lduboeuf

If you confirmed that you toggled On Cellular Data ( and toggled Off Wifi ) when sending MMS and it still don't work, then 99,9% chance is a APN setting issue. Depending of your provider, but for mine ( La Poste Mobile in France ), even if it is shown that 2 APN need to be set ( one for Internet, the other for MMS) , i had to create a "combined APN setting Internet & MMS", it means removing the current setup and recreate one.

Thanks, is this a semi-common thing that proper APN settings are working and then, just, one day no longer working that they should require this kind of removal procedure?

That's really what I want to wrap my mind around. When OTA5 was announced, I specifically didn't upgrade because I figured the phone worked, and since then I have sent a few more MMS messages and it was working.

How do you deal with combining your APN setting when your web APN is different than your MMS APN and the phone only has one line? Which one do you choose?

@wally said in Why does picture messaging stop functioning after a few months?:

Here's something to try. I can't say whether it will definitely fix things, but it's quick and it won't break anything.

Open Terminal
type "initctl --user restart nuntium"

Thanks, this sounds promising.

Except, when I type in that command or just when I type in initctl I get:

bash: initctl: command not found

Whoops. Best I can tell initctl ought to have been installed already and just be there. So maybe something somehow got damaged. Just so it is asked, wouldn't this nuntium be restarted if I do a phone shutdown or reboot?

I seem to be having this issue where after about six months, sending and receiving picture MMS messages no longer works. The icon just spins in txt messaging but the image never gets sent. If someone sends to me, I'll never know about it unless I'm told.

Is my only option to make a backup of my text messages and photos and do a full/system reinstall? That seems excessive to do every six months.

I've checked my MMS APN, reset the settings, rebooted, but non functionality stays the same.

Just wanted to clarify,

Yes, it was two monitors but they were mirrored, not extended. Makes the second monitor pointless for now.