1. Home
  2. Support

Subcategories

  • This section is specifically useful for new contributors on the project

    7 Topics
    1 Posts
    DiogoD
    This Category is for those starting to contribute for the UBports Project and Community. By contributing, we mean doing things like: coding quality assurance (testing, bug reporting and validation, etc...) translations app development and maintenance writing and validating technical documentation and user manuals UBports social media and marqueting etc... If you want to contribute in these ways or others and have questions about it, like how to get started, where can you find information, please leave your questions in this category and we will try to answer them the best we can.

  • Discuss and solve problems with other users

    91 Topics
    646 Posts
    C
    If I try to create an container i get this after it downloaded everthing: ... I: Extracting passwd... I: Extracting perl-base... I: Extracting procps... I: Extracting sed... I: Extracting sensible-utils... I: Extracting sysvinit-utils... I: Extracting tar... I: Extracting util-linux... I: Extracting zlib1g... I: Installing core packages... W: Failure trying to run: chroot "/home/phablet/.cache/libertine-container/firefoxcontainer/rootfs" dpkg --force-depends --install /var/cache/apt/archives/libc6_2.31-0ubuntu9_arm64.deb W: See /home/phablet/.cache/libertine-container/firefoxcontainer/rootfs/debootstrap/debootstrap.log for details (possibly the package /var/cache/apt/archives/libc6_2.31-0ubuntu9_arm64.deb is at fault) ChrootContainer.py:94: ERROR: create_libertine_container(): Failed to create container libertine-container-manager:126: ERROR: create(): Failed to create container: 'destroy_libertine_container() missing 1 required positional argument: 'force'' It can be reproduced by just simply creating a new container with the Terminal or with the System Settings. Still an issue 14.07.2025. Can be forced to work by doing this https://forums.ubports.com/post/73301.

  • 138 Topics
    961 Posts
    P
    @sven Okay, thanks! I posted the problem on github too, hoping for a patched vendor image – and ordered a Fairphone 4 which should be maintained more intensively.
Log in to post
Load new posts
  • B

    Disk space usage

    1
    0 Votes
    1 Posts
    206 Views
    No one has replied
  • D

    Xperia X power switch

    4
    0 Votes
    4 Posts
    482 Views
    M
    I had the same issue but it has vanished with some update.
  • ?

    Nexus 4 fresh install loops back to recovery

    2
    0 Votes
    2 Posts
    173 Views
    ?
    I hate it when this happens..... While I was waiting I thought I'd go through it all again. And it worked! Can't explain it. I guess I must have done something differently, any way it's working.
  • mito77M

    I can share my connection with Hotspot, but...

    5
    0 Votes
    5 Posts
    507 Views
    mito77M
    I managed to get my hotspot to work with my password on sparkylinux and then restarting it no longer worked, here the link of screenshot on my blog : https://tryuoupas.wordpress.com/2020/01/26/souvenir-de-quand-ca-marchait-a-mot-de-passe-et-tout-le-hotspot-woah/
  • pparentP

    What image to use for pinephone? (last rev is very buggy).

    Moved
    5
    0 Votes
    5 Posts
    521 Views
    pparentP
    Thank's a lot for the answer and for your work!
  • jolek78J

    No SIM/GPS detected on Nexus5

    9
    0 Votes
    9 Posts
    1k Views
    R
    In case it helps anyone else, the intermittent 'no sim' on a new Nexus 5 was in my case not due to software or firmware, but lateral movment of the sim card in the tray. I noticed many people who had this problem mentioned they used an adaptor (nano micro). I also do. A piece of sellotape across the back and folded over the shortest long edge (i.e. adjacent to the 45 deg notch) solved the problem perfectly.
  • Mic_M

    Connecting N5 via USB to my arch machine fails

    6
    1
    0 Votes
    6 Posts
    431 Views
    AppLeeA
    @Mic_ I don't know the specifics about Arch/Manjaro But I hope it's the same and you should have inputs in /var/log/syslog or with dmesg command when you plug the phone. So try this : 1- run the following command : tail -f /var/log/syslog 2- plug your phone in 3- wait until the error message (the popup you posted) 4- Ctrl-C to stop the tail command 5- run the following command in another terminal : dmesg If it's OK, you can copy the whole output from the first command and the end of the other one so we can have a look. If you have an error on one of the command then it's probably because your OS doesn't handle the logs the way I'm used to, so it'll require some internet search or someone who knows manjaro/arch.
  • S

    Device advise

    Moved
    9
    0 Votes
    9 Posts
    829 Views
    lionelbL
    @sojab0on Hands free doesn't work in Ubuntu Touch. Lots of users are frustrated by the absence of the feature. Bleutooth connection mostly works and the music audio protocol operates correctly. Speech conversation does not. It may be that the SCO channel capability is not enabled: or that it is enabled and not found: or that it is enables and found but that the necessary codec is not enabled or is not found... There may be a very simple fix but whatever the answer, it needs a mini project team of specialists - which we don't have. Hopefully such a team will form
  • F

    Nexus 4 Anbox experiment gone wrong

    7
    0 Votes
    7 Posts
    875 Views
    arubislanderA
    @frapie I am afraid not, unless you install any of the several variants of Android on to it.
  • R

    ROMIL

    Moved
    2
    0 Votes
    2 Posts
    180 Views
    LakotaubpL
    @romil Download the latest installer from here https://github.com/ubports/ubports-installer for your system and install the latest UBports version of Ubuntu Touch. You appear to be running the old Canonical version of Ubuntu Touch for which support has stopped. We also have a French group if that is easier https://t.me/UBports_French and aWelcome and Install group if you need them too https://t.me/WelcomePlus. It might also be better to edit the title of this post to "Aquaris Tablet update " or such rather than just your user name use the three vertical dots to the right for options.
  • mito77M

    Can't select a lot of letter or a word

    10
    0 Votes
    10 Posts
    836 Views
    mito77M
    @joe Hi ! I comment the bug report on the link of github you have send me. And now I can only copy past all letter and word I need with an external keyboard bluetooth, but with the hand, or finger I can't select on a lot a app, like mail reader and other.
  • mito77M

    GPS don't work on Nexus 5

    6
    0 Votes
    6 Posts
    1k Views
    mito77M
    I found my way in a city; but, with google map app web client ... unav is very slowly, but, I take a screenshot of the way that I use on my road, for see where I turn left or right... But I held the phone upside down in my hand, to walk on certain streets, because the display is not really effective without a compass. I can't really see if I'm in the right direction at the navigation.
  • mito77M

    External bluetooth keyboard setting

    3
    0 Votes
    3 Posts
    359 Views
    mito77M
    I found here a setting for choose my keyboard : https://ibb.co/dQnjnB8 and here, for select the langage (azerty is for french) : https://ibb.co/NtP6Vwn
  • dreamwebspaceD

    I can't connect to mastodon any longer (uMastonauts)

    9
    0 Votes
    9 Posts
    783 Views
    N
    @poVoq said in I can't connect to mastodon any longer (uMastonauts): By the way, if anyone wants to work on an offline and multi account client for Mastodon, Pinaforce would be a really good base: https://pinafore.social/ Thanks for the suggestion! I just tried it with my account, it seems quite fast, and the scrollbar on the right side is wide enough to actually be able to use it! (so far I'd found nearly no usable scrollbars on UT because they were all so thin they're impossible to grab) I might make a webapp of it for myself with Webber.
  • J

    Australian mobile service providers dont accept ubuntu

    5
    0 Votes
    5 Posts
    715 Views
    dobeyD
    @Giiba said in Australian mobile service providers dont accept ubuntu: You might as well of asked if Window 10 is compatible with their networks, the answer would be the same. Probably not. They likely support Surface tablets, and also likely provide data-only USB GSM devices for connecting a PC, as most providers do now. But most people working in such places also tend to have no idea what Ubuntu nor Ubuntu Touch even are, so their default response is of course "no, we don't support that" because they have no idea how they would support it.
  • mito77M

    Downgrade Open Store ?

    4
    0 Votes
    4 Posts
    382 Views
    dobeyD
    Yes. We do not use apt for installing apps or packages, and the root filesystem is readonly. Open Store is the app for finding and installing apps on the phone.
  • mito77M

    Right edge bug !

    4
    0 Votes
    4 Posts
    375 Views
    LakotaubpL
    @mito77 All I am suggesting is that as you are having a few bugs this one included is that to fix it rerunning the installer is a good option. In most cases issues like this are fixed by this method. You can then look for other reasons that may be causing the issue. Also please remember that UT is not and does not work as Ubuntu desktop for many reasons.
  • E

    Meizu Pro 5 Ubuntu touch 16.04 bug contact support

    7
    0 Votes
    7 Posts
    703 Views
    mihaelM
    @elin_martell Let me know if I can be of any help...
  • dreamwebspaceD

    How to uninstall app with config (--purge)

    11
    0 Votes
    11 Posts
    1k Views
    dreamwebspaceD
    @Lakotaubp Its too late to remove account from app because app is factory reset (there is no account). I could try to login again but that was dummy account I doubt if I remember username and password. I dont need to use Matrix I just wanted to point out potential security/privacy issue (probably not on ubuntu side but concerning ubuntu users anyway)
  • R

    Is there a way to remove scopes/dash?

    6
    0 Votes
    6 Posts
    418 Views
    R
    Good stuff - thanks, all & all noted. Look forward to following progress & helping if & where I can.