1. Home
  2. Support

Subcategories

  • This section is specifically useful for new contributors on the project

    7 Topics
    27 Posts
    libremaxL
    @wqyeo There is a telegram group dedicated to quality assurance: https://t.me/ubports_qa_team Hope it may be useful for you

  • Discuss and solve problems with other users

    97 Topics
    685 Posts
    B
    apache2 is not installing as far as I can tell. I have developed an entertainment website - home server - that I would like to put on the device to watch movies and listen to music on a memory stick. Thanks PS: separately - suggest you check the meaning in French for 'Libertine'.

  • 159 Topics
    1k Posts
    MoemM
    @malditobastardo That's great. How does one do that, please?
Log in to post
Load new posts
  • J

    xperia 10 plus freezes and bootloops when sim is inserted

    Locked
    5
    0 Votes
    5 Posts
    931 Views
    AppLeeA
    Hi and welcome @jkr0488 This device is not supported, see: https://devices.ubuntu-touch.io/ And for future reference, please create your own thread in the appropriate subforum. See also this post for questions about port to an unsupported device: https://forums.ubports.com/topic/206/will-you-port-to-device-x Edit: Also this thread is similar to the one mentioned by Lakotaubp so I'll close this one. To help the OP, please answer there: https://forums.ubports.com/topic/5987/freezes-and-reboots-with-sim-card-inserted
  • C

    What happened to External Drives?

    4
    0 Votes
    4 Posts
    315 Views
    C
    Thanks, I am reassured. I had not realised there were applications I could not uninstall using Open Store.
  • R

    Apply keyboard dictionary

    keyboard vollaphone
    3
    0 Votes
    3 Posts
    889 Views
    R
    @applee At least I can export the dictionary as text file..
  • P

    Morph says I should fix my network settings, but I can't see what's broken

    2
    0 Votes
    2 Posts
    229 Views
    AppLeeA
    Hi and welcom @paul_h What are the websites you're trying to reach from Morph ? Is it possible that uAdBlock is blocking those sites ? You can try and ping the destination to see if the DNS find the destination and if you can ping it from your device.
  • K

    Can not Receive MMS T-mobile

    17
    1 Votes
    17 Posts
    5k Views
    T
    Hi All, I follow Pine64 forum and i found quite interesting topic regarding mobian and MMS issues. One of the users developed script to retrieve not delivered MMS. If i remember correctly Mobian use ofono as well so maybe that's something that could be useful for us too. https://forum.pine64.org/showthread.php?tid=11994
  • J

    Google account for Calendar KO

    Solved calendar google fairphone 2 sync
    6
    0 Votes
    6 Posts
    1k Views
    AppLeeA
    @jcmarvillet My advice, don't rely on a company to maintain something for us (Ubuntu Touch users). What I would do: manually export my calendar from google import it into a nexcloud account then sync nextcloud with UT Nextcloud will remain and if you're using service by some company and not your own instance then don't forget to backup your data Nextcloud will be maintained as Google may decide to block any third party... They are already pushing in this direction.
  • TomRausnerT

    bq Aquaris M10 update gone wrong

    9
    0 Votes
    9 Posts
    1k Views
    TomRausnerT
    Hi. Thanks a bunch. I pushed power+vol up but then the tablet started rebooting over and over. Finally I got it stopped and kicked it into fastboot mode. Third time the installer found the device and now the problem seems solved... Thanks again all of you
  • J

    Resolution Problem!

    5
    0 Votes
    5 Posts
    1k Views
    K
    This has been discussed on the telegram group and someone suggested a workaround while the issue still exists. vlladdrakk on telegram: So I took a look at that code, though I don't know c++ well, but it looks like it is a case sensitivity issue. The detected name is "pine64 pinephone (1.2)" but the name in pinephone.yaml is "Pine64 PinePhone (1.2)" I edited /etc/deviceinfo/devices/pinephone.yaml to match the case of the detected name and device info is now showing the correct device information. It is odd since the detected name is purposely lowercased here: https://gitlab.com/ubports/core/deviceinfo/-/blob/main/src/config.cpp#L65 and that change was from a long time ago, so I'm not sure why it is causing a problem now and not before. Someone else may already be fixing the problem
  • R

    My phone has a broken Wi-Fi adapter and I'd like to use Ubuntu Touch

    8
    0 Votes
    8 Posts
    2k Views
    KenedaK
    @arubislander Oh yes i misunderstood...
  • KenedaK

    Messaging app colors

    Solved
    22
    0 Votes
    22 Posts
    6k Views
    KenedaK
    @applee lol, don't push so far, they are real coders here, i just edited some already created files :grinning_face_with_sweat: At least i searched and learnt some usefull command lines
  • iomassettiI

    Error: net::ERR_CONNECTION_REFUSED

    Solved network
    37
    0 Votes
    37 Posts
    12k Views
    arubislanderA
    @siwuarek said in Error: net::ERR_CONNECTION_REFUSED: the problem is uAdBlock I would say the problem is user error. As uAdBlock is doing exactly what it was designed to do.
  • T

    Upgrade Redmi 5 motherboard to 3 gb and 32 gb rom.

    redmi 5 mainboard upgrade
    4
    0 Votes
    4 Posts
    626 Views
    KenedaK
    @tonsing I don't know, and when i don't know, i search the world (very) wide web ^^ You can do that or wait for someone else, who knows, answer. All i can say is on MX4, you can do this between 16 and 32 GB memory motherboard, all the rest's the same (but MX4 is particular, because you can't install uTouch on the majority of them, 16 or 32).
  • U

    Possible to open file directly by launcher?

    Unsolved
    6
    0 Votes
    6 Posts
    676 Views
    U
    In terminal I can start "docviewer" app with the command: ubuntu-app-launch com.ubuntu.docviewer_docviewer_2.3.567 but how can I add a path to my document in order to be opened directly by docviewer? In former versions this was possible. Any suggestions? Help is still appreciated...
  • M

    Popup Keyboard colors

    3
    0 Votes
    3 Posts
    447 Views
    M
    @keneda Thank you! Great! Somehow I missed this configuration menu item. And... it would be nice to make the field for entering the start password black, so never mind...
  • A

    Keyboard not poping up for online accounts

    5
    0 Votes
    5 Posts
    785 Views
    LakotaubpL
    @lduboeuf Yes it is for all online accounts sorry forgot to add that it had already been reported.
  • M

    The locked phone does not ring

    1
    0 Votes
    1 Posts
    238 Views
    No one has replied
  • flohackF

    [HowTo] Change the name of your device for Bluetooth pairing

    flo hacks
    10
    3 Votes
    10 Posts
    5k Views
    KenedaK
    @flohack said in [HowTo] Change the name of your device for Bluetooth pairing: We are aware of this problem and will try to fix it in upcoming releases. @kugiigi said in [HowTo] Change the name of your device for Bluetooth pairing: Is rebooting necessary for this to take effect? @flohack said in [HowTo] Change the name of your device for Bluetooth pairing: @kugiigi yes I think So i guess it's not fixed yet ^^ One question though : @flohack said in [HowTo] Change the name of your device for Bluetooth pairing: You need to type those commands on your PC in a shell window, not on the phone itself: Why can't it be done directly from the device using terminal?
  • P

    podbird no ability to add podcast on PinePhone

    3
    0 Votes
    3 Posts
    784 Views
    P
    @applee it works! thanks
  • U

    WiFi password loss after each and every reboot on MEIZU Pro 5

    Solved
    97
    2 Votes
    97 Posts
    55k Views
    S
    @doniks many thanks for this, on a mako the persist directory existed but the .macaddr file didn't. I created the file with a random mac and now the phone reconnects to wifi after a reboot.
  • G

    Dekko renders HTML and TEXT mail with an inline PNG

    2
    0 Votes
    2 Posts
    337 Views
    AppLeeA
    Hi @guru I suggest you create an issue on Dekko's issue tracker.