@shcarl276 said:
I know that "some people have managed to install UT from Russia", but a functional system is characterized first of all by satisfying the needs of the overwhelming majority, not "some people". The fact that this technical issue can be discussed/addressed only in Telegram groups and not via normal Support (online forms) points to the fact that non-profit projects like Ubuntu Touch don't always stand up to the standards of commercial enterprises...
A great many commercial companies offer their services only in a very limited part of the world, for example, only in the European Union and North America.
A great many commercial companies take weeks or even months to respond to their customers’ support requests, and very often their response consists of pointing out that the requested service is not part of their contractual obligations, or of offering the service at a price that the customer cannot or will not pay.
By comparison, the level of assistance provided by the community UBports over the past decade through various channels (Telegram, forums, Matrix) and in dozens of
languages – in the absence of any commercial relationship and therefore outside any contractual obligation – strikes me as being of a very high standard in terms of relevance and effectiveness.
And all this help is provided free of charge.
