@zacardec the codename of your phone is Arale. Clicking that as a "label" in "issues" I've found this list of bugs https://github.com/ubports/ubuntu-touch/labels/device%3A arale It seems the bug you're suffering isn't there. There's a French group in Telegram (https://t.me/UBports_French), maybe someone can help you there in your language.

Here too: thank you! I will wait for better times.

Hello, I'm using the Stable version. It happens with any of the applications. Most often with Internet Browser but sometime also when doing nothing. it's just restarting like that with no reason, the phone is on my desk and i'm not even looking at it Thanks for your feedbacks Best,

@karstong congratulations!!

@pierref you're welcome. I'm glad you found a solution!

@etoregui you can go to UB Welcome & Install group in Telegram to get help in real time (https://t.me/WelcomePlus).

I figured it out, i needed to put the Android studio files in the system path. In the terminal I had to add a path to the adb file so I ran the command export PATH=$PATH:/Users/~/Library/Android/sdk/platform-tools . The ~ is whatever your username is. Then I launched the installer and like magic it worked.

@riccardo-vidotto OK Have alook through the bug reports on git-hub, also join the telegram supergroup and ask on there. Sorry but other than doing a completely new install of ubports I have no more suggestions at present. Good luck it will get sorted somehow.!

Hi All, It has been a while with no update here on my side, i do not consider the Pro5 usable anymore, especially professionally, and currently testing a Fairphone 2 and a Nexus 5 for which the signal is definitively better. In parallel, when time allows, i have slowly started looking into re-building Halium on Android 7.1 for Meizu Pro5... do not hesitate to ping if you are working on something similar Peace, Tera

Not sure if I should post this here or start a new post as this is VPN-related but maybe a different problem. I’ve also been having difficulties getting VPN working correctly. However, the problem was different to what I’ve seen mentioned in this and other posts about VPN problems. My VPN provider is VyprVPN. First I tried setting things up using the standard VPN GUI, and it seemed to be working. After setting up the details in the GUI, and then flipping the switch, the switch turned green. However, opening a browser and navigating to a site that displays my IP address showed the IP address of my ISP and not my VPN proxy server, so clearly the VPN tunnel was not being used. I installed the enhanced GUI app of Pete Woods and tried using that, but the result was the same. So I resorted to the command line. I hadn’t used openvpn before, so before trying it on the phone I tried it on my Ubuntu 16.04 computer. Using the .ovpn file downloaded from the VyprVPN website, I was able to get the VPN connection working fine with sudo openvpn Config.ovpn on the computer, so I tried the same on my phone. Unfortunately, I got the same result as with the GUI. The connection appears to be established without any errors or warnings in the log, which finishes with ‘Initialization Sequence Completed‘, but checking my IP in a web browser gives the same result as above. Also, closing the connection in the terminal with CTRL+C reported a few errors when trying to delete routes, saying RTNETLINK answers: No such process, ERROR: Linux route delete command failed: external program exited with error status 2. After a lot of searching, I inserted the line ‘route-delay 5’ at the end of my config.ovpn file and this solved the problem. The forum where I found the suggestion didn’t give much explanation, so I am not sure what the exact problem was or why this solves it. I’m certainly no expert in openvpn. Sorry for the long post, but hopefully this may help anyone else having a similar problem or maybe the Ubports developers working on the VPN gui app. I can post log files if anyone wants.

that guest that initially made this topic was me. it was a new account and i was able to get back into my older account which is what i'm using now. ok, i'll check those links to see what i can do. thanks!

Ok. I have the installer talking to the phone. I have created a folder "c:\platform-tools" which contains adb and fastboot etc from google. I have copied the installer into the same directory and added the directory to PATH enviroment variable. Now when I run the installer it works as expected until I run up against a bug. The install now fails with an "Adb push error". I found the install log and the reason the push fails is because of a forward slash in the file name. I found the bug report and commit expected to fix it. I guess I'll have to wait until the next release of the installer.

Thanks for the quick answer @advocatux. My battery is not running out too fast, the problem lies in the fact that UT does not show current battery level, and I do not know if the phone is charging when connected to a laptop. The cable is rather fine, because when I turn off the phone and connect to the charging cable the phone shows that it is charging, but when it is turned on it does not show. In the link you provided to me, I did not find any solution :(, unless you suggest that I install the Devel version of the UT. I just forgot to add that I have 15.04 stable UT, I did not manage to notice whether this problem occurred from the moment of installing UT, or after some of my interference in the UT. My only intervention in the system was after useing the tutorial contained in this link https://forums.ubports.com/topic/1015/howto-opo-fix-mtp-driver-permissions, which on the occasion helped me to solve my problem ( Thanks to @Flohack). p.s. sorry for my bad english xD p.s. 2 I made this screen shoot this morning, and when UT was switch off, phone shows on the screen the battery is charged in 100%, but UT still showing 50% [image: 1521271950720-screenshot20180317_072705972-resized.png] Little update: I also noticed that UT constantly monitors the battery level, because over time it reduces the brightness of the screen. The question is why GUI stopped at 50% and does not want to update itself, since UT itself knows what is the current level of battery. After reboot system is working Ok, i don't know what caused the problem.

@arpi Well done, should of thought of that one myself (bit early for my brain function). Enjoy ubports.

I'm delighted to be able to report that I've finally got NextCloud working on my Nexus 5, and I really couldn't be happier. Thanks for all the support, especially from the Telegram UBPorts Clouderama group - in particular Wayne(OutThere) and Amolith Seregoin. This really is a very able and supportive community.

@snappy sure would be nice to have more devices supported though. We have a J5 knocking around here and to be able to move that to UBPorts would be the better option, than staying with its old os.

Having trouble getting content to appear in the open store app. Just seeing blank page. It works mostly when I am on wifi, but rarely when using mobile data. I have no trouble reaching the open store through the UT web browser.

@bruno said in BQ Aquaris M10 HD won't turn on [solved]: h am android package cause BQ don't provide an ubuntu package for the HD edition anymore. Afterwards i could reflash the device back to UT by using the UBPorts installer! Now i'm glad to have a running device and i stricktly avoid to power it down... Btw: after reflashing to android the battery power was only 1%. This after shutdown only 48h before. So the shutdown was defintly incomplete and the device drained the battery strongly. My question now: is this a BQ problem? Or is it a UT bug? I think your battery was drained just in time when you plugged it in. When that happened to me i could not connect it to my computer. Your reflash was most likely not necessary. Bug is with UT. Never happened to me when i used Android.

Same here. UT 15.04 OTA-3 on a Nexus 5 is now my only working phone. I haven't had this happen to me yet. If nothing else works, possibly just a re-install of the image? I had bugs with my sim card that went away completely after my 2nd install. It's been bothering me, but I honestly have no clue what/if I did anything differently the 2nd time around. I guess repeating tasks with expectation of different results pays off for some of us... The issue hasn't returned since.

I would file this as issue in the installer tracker, the forum is probably a too slow place for that: https://github.com/ubports/ubports-installer/issues - and check before if its not a duplicate BR