• Fairphone 5: A Cautionary Tale for a "Repairable" Device

    Fairphone 5
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    1 Votes
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    F
    Following up with everyone here, Fairphone email support did get back to me. It took emailing them every day for two weeks and then verbally telling them "I will continue to email until I get a responce." The goal was not to pressure them into saying yes, but rather to even respond. No response is far worse than something to effects of "We are sorry but our policy is .... and we can not help you". I will be adding a TLDR edit to my original post with some facts to hopefully help any other North American Fairphone owners. And my quest is FAR from over of finding the Firehose files for the Qualcomm QCM6490. WHEN not if myself or someone else comes across this, I will be posting about it here. If you are wondering how this saga ends, Cordon who does the RMA process is kind enough to send you a shipping label, and packing instructions. The thing is this shipping label is assuming its coming from within the EU (where if you like me needed to setup a postal forwarding service). I am assuming the quote I got to ship it outright to said facility is high right now due to the suboptimal geoploitical implications of where I live is imposing on the rest of the world. That said this task would consist of the cost of shipping the device to France (North of $300 USD as of 3/28/26), then dealing with the RMA process (which is daunting regardless of the company its with), then dealing with the postal forwarding service - which accoding to some reviews is known to disappear packages, then paying the insanely high shipping price back to me. All in financially and mentally outweighs just buying another device, so I did, my new Fairphone 5 will arrive next week and my old one will be parts. If you buy this device, and live in the US, you better have access to parts. Is this device repairable? Yes, to some degree.. Just because it comes apart doesnt mean you can replace it. Will Fairphone help you with yours? Yes, to some degree.. I had assumed getting it there would be the hard part, and it was. But so was getting an initial response. Will Murena help you with your Fairphone 5 in the USA? NO, even though they make the os that bricked my device, and they are the "north american distributor" they absolutely will not help you with a fairphone 5, maybe a 6 if your lucky. Should you try the /e/OS web installer? F*** NO! If I could go back and read the fourms of people who had their device bricked by this, and the repair process I would have never attempted it. Happy telephoning with UT all! I'll see you again next week flashing my new device.
  • ..i decided im going to build my own UT phone

    Off topic
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    developerbaymanD
    arm64 makes more sense though all around ...but ...helldivers 2
  • Cannot install new apps

    Fairphone 5
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    G
    @Kadafi said: Keeps there forever should I understand from what you are saying that when you press the green button, nothing happens in the UI (the green button 'Install' stays displayed all the time) yet the application is installed ?
  • Snap apps - Scaling

    Unsolved Volla Tablet
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    0 Votes
    6 Posts
    193 Views
    J
    @gpatel-fr I feared you'd say that. But I thought I ask anyway. Nevertheless, thank you so much! Yet, that helped me a lot.
  • Makes photos but appearently does not save then

    Fairphone 5
    24
    0 Votes
    24 Posts
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    MoemM
    @Kadafi said: reformatting like windows style is not a good path. I politely disagree. On UT, reflashing without wiping your user data can fix many problems.
  • Node.js/npm fort Apps/Games

    App Development
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    G
    @Homer said: need to be served by a web server, for which I would need node.js for example. Preliminary remark: I know nil about your use case so I hope my question don't sound snarky or condescending. I don't know why when you are searching for a web server, you say you need node.js. Is there something special in node.js that you need rather using the web server that is already available in python3 installed by default on any UT version ?
  • Ubuntu Touch Q&A 187 Saturday 4th April 19:00 UTC

    Pinned until 4/5/26, 6:04 AM Locked News
    1
    0 Votes
    1 Posts
    88 Views
    No one has replied
  • Previous OTA- best way to jump back - OTA or installer ?

    Devices
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    0 Votes
    5 Posts
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    arubislanderA
    @oldbutndy Yes, click on the vertical dots on the bottom right of the post you want to delete, and then select Delete.
  • Ubuntu Touch Q&A 187 call for questions

    Pinned until 4/5/26, 1:11 PM News
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    1 Posts
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    No one has replied
  • 1 Votes
    14 Posts
    977 Views
    developerbaymanD
    can someone else please try to play god of war ....i have a xaiomi redmi note 9 pro ...its laggy for me i dont know who has a better phone? ...i think its just me as other games run great! could just be the limit of my hardware on UT also lomri could use some tweaks for sure as it was overloading it at first
  • Working VoLTE reports, share your experience

    General volte
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    3 Votes
    86 Posts
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    W
    @gpatel-fr Yep, will definitely look out for network-related rings.
  • 1 Votes
    4 Posts
    400 Views
    M
    I'm running 24.04-1.x stable. voLTE seems to work. Fingerprint scanner doesn't work, as indicated on the device page. I can't test the camera, since mine is broken. Everything else seems to work. As far as the experience goes, it is a bit sluggish. Battery life has been inconsistent for me in the past. I'll test that out a bit over the coming week (I've just performed a fresh install). Also, the installation process. I installed the required version of Fairphone OS and went through the ubports installer. Going from Fairphone OS -> 24.04 didn't work. It got stuck on the recovery boot stage. Didn't matter if I tried the stable, rc, or dev channel. Same result. However, it works fine if I go from Fairphone OS -> 22.04 -> update to 24.04.
  • Back to standard Android...??

    Xiaomi Redmi Note 7
    10
    0 Votes
    10 Posts
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    M
    @MrT10001 Thanks for the tips/replies. I'll get back to you in a moment and let you know...
  • Signal UT: Signal-Desktop for Ubuntu Touch

    App Development
    180
    1
    4 Votes
    180 Posts
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    L
    @projectmoon - Awesome! Thank you so much!! Once I found the settings in the hamburger icon, this worked!
  • Cant install Whatsapp or Signal on Waydroid

    Waydroid
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    0 Votes
    14 Posts
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    L
    This issue had to do with signalcaptcha not working correctly so I was never verified account (that's why message not delivered). Fix was not use Brave Browser (ad blocking), DNS flush and turn off VPN. Then signalcaptcha worked, properly verified and now it is working. I'll leave this info here just in case others encounter this issue.
  • Default encryption for kernel 5.4.* phones?

    Devices
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    messayistoM
    @bubblemind maybe @fredldotme can say?
  • 0 Votes
    12 Posts
    2k Views
    B
    @Pandolin hi Pandolin, I am trying to put VollaOS on my Quintus from Ubuntu Touch as well. Could you point me to any directions / help with this?
  • [port-ish]{x86_64} 24.04 daily

    Porting
    19
    2
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    19 Posts
    527 Views
    developerbaymanD
    this is gonna be sweet still refining for a opi5 boot ...i dont expect much gaming in qemu though i couldnt resist trying though everything seems to work still stuck on daily [image: 1774795756880-5eefe0f6-2033-46f1-8a6e-7533b7f72d75-image.jpeg]
  • 1 Votes
    8 Posts
    826 Views
    arubislanderA
    @developerbayman This thread is not about touch or gestures in Lomiri. It is about gestures on the virtual trackpad that the device becomes when it is connected to a screen wirelessly via Miracast.
  • what is UT's stance on forced ID compliance?

    General
    6
    1 Votes
    6 Posts
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    developerbaymanD
    @MrT10001 lol when you say sanctioned immediately im thinking of nintendo and that emulator they made shut down ....it was like the most forked repo at the time or something like that